The room condition was less than desirable with ripped, stained and damaged furniture. The room was unclean. Asked for a quiet room due to child being autistic( with plenty rooms available) and was told no that this room was quiet. We faced a truck stop and were woke consistently with truckers pulling in and out and our room was next to the elevator and electrical room. The smoking section of the non smoking hotel was directly outside the front door with the lobby smelling of it and staff outside smoking. Wifi barely worked which is not a big issue but annoying.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel, Country Inn & Suites, Tampa East. We are sorry that your stay was less than enjoyable. I will be having a retraining session for our housekeeping staff in regard to the drips on the refrigerator and cabinet. As for the chair, those are currently on back order from our supplier, there is nothing we can do. That is why the chairs are covered with towels.
On behalf of our entire staff, we thank you for your business and look forward to seeing you again when your travels bring you back to the area.