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Reviews of Hampton Inn & Suites Tampa East (Casino Area)

2.5 out of 5
Hampton Inn & Suites Tampa East (Casino Area)
11740 Tampa Gateway Blvd, Seffner, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 773 reviews" "
Rating 8 - Good. 193 out of 773 reviews" "
Rating 6 - Okay. 65 out of 773 reviews" "
Rating 4 - Poor. 17 out of 773 reviews" "
Rating 2 - Terrible. 32 out of 773 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and clean room
Stayed 1 night in Apr 2024
Response from Carlos Chumpitazi- Guest Service Manager on Apr 16, 2024
Thank you for sharing your experience with us. We’re delighted to hear that you found our check-in process smooth and our rooms clean. Our team works hard to ensure a comfortable and welcoming environment for all our guests. We look forward to hosting you again soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and the property was very clean and comfortable. Also had a Tesla charging station on site.
Stayed 3 nights in Mar 2024
Response from Carlos Chumpitazi- Guest Service Manager on Apr 1, 2024
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean
Stayed 1 night in Mar 2024
Response from Carlos Chumpitazi- Guest Service Manager on Mar 14, 2024
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you again soon. Have a great day!

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, great staff! Unfortunately broken toilet seat, ineffective bathroom fan, and a very squeaky bathroom door, ever heard of WD40??
Stayed 1 night in Mar 2024
Response from Carlos Chumpitazi- Guest Service Manager on Mar 14, 2024
Thank you for sharing your insights on your recent stay with us. I apologize for the issues you encountered in the room. Your feedback is valuable to us as we use it to further improve our service. I hope you will give us the opportunity to extend a more positive stay in the future.

2/10 Terrible

Terris

Stayed 1 night in Feb 2024
Response from Carlos Chumpitazi- Guest Service Manager on Mar 4, 2024
Thank you for sharing your insights on your recent stay with us. I sincerely apologize that we did not meet your expectations. Your feedback is valuable to us as we use it to further improve our service. I hope you will give us the opportunity to extend a more positive stay in the future

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel Ive ever stayed.
Stayed 1 night in Feb 2024
Response from Carlos Chumpitazi- Guest Service Manager on Feb 27, 2024
Thank you for taking the time to give us your rating! We noticed some areas on the survey were rated low and we would love to get your feedback. It is our mission to use the feedback provided to ensure that guest such as yourself are taken care of. Thank you for choosing our property and we look forward to hearing back from you!

10/10 Excellent

david, orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Jan 2024
Response from Carlos Chumpitazi- Guest Service Manager on Jan 29, 2024
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

6/10 Okay

Ron

Business traveler
Ron
All carpet is in terrible condition. The breakfast bar was hot food was barely room temperature.
Stayed 4 nights in Jan 2024
Response from Carlos Chumpitazi- Guest Service Manager on Jan 24, 2024
Thank you for sharing your feedback with us. I sincerely apologize for the issues you experienced. Your comments have been shared with the appropriate departments to ensure corrective action takes place. We hope you’ll give us the chance to restore your trust in us in your future travels. Thank you for choosing to stay with us, have a great day!

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great hotel, would get back
Stayed 1 night in Jan 2024
Response from Carlos Chumpitazi- Guest Service Manager on Jan 24, 2024
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Angela

Stayed 1 night in Jan 2024
Response from Carlos Chumpitazi- Guest Service Manager on Jan 15, 2024
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

avi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Jan 2024
Response from Carlos Chumpitazi- Guest Service Manager on Jan 8, 2024
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

8/10 Good

Darna

Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Jan 8, 2024
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Doc

Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Jan 2, 2024
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Mary

Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 26, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

2/10 Terrible

Christ

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Trash bins outdoor not emptied, broken door locks, broken toilet seat, shower drains slow, poor breakfast options, loud dogs staying in hotel, smelly hallways and rooms.
Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 26, 2023
Thank you for sharing your insights on your recent stay with us. I sincerely apologize that we did not meet your expectations. Your feedback is valuable to us as we use it to further improve our service. I hope you will give us the opportunity to extend a more positive stay in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 26, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

8/10 Good

Jorge

Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 26, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Thomas, Delran

Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Jan 15, 2024
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness!!
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 19, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

PEDRO OR SANDRA, PORT SAINT LUCIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 19, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

PEDRO OR SANDRA, PORT SAINT LUCIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 19, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Terry

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!!
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 19, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 5, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Marilyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 5, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

8/10 Good

Benny

Liked: Property conditions & facilities
Safety latch on door was broken
Stayed 2 nights in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 5, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us. Your comments have been shared with the appropriate departments to ensure corrective action takes place. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Debbie

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Dec 4, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 28, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us!

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy. Mel was very helpful when I needed help printing something.
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 28, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We are so glad to hear that Mel impacted your stay in a positive way and we will be sure to give them a special shoutout. The next time you are in the Seffner area we hope you will keep us in mind. Thank you for choosing to stay with us!

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was good
Stayed 2 nights in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 28, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 20, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

8/10 Good

Effie J

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed our stay with Hampton Inn. The breakfast was terrible! Food was cold, coffee was cold and there was no regular coffee just strong. The milk was room temp, sausage was old and looked like it had been reheated a few times. With the rate we paid plus a dog deposit I expected a nice breakfast or at least coffee.
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 17, 2023
Thank you for sharing your feedback with us. I sincerely apologize for the breakfast issues you experienced. Your comments have been shared with the appropriate departments to ensure corrective action takes place. We hope you’ll give us the chance to restore your trust in us in your future travels. Thank you for choosing to stay with us, have a great day!

6/10 Okay

Charles

Meh
Bed is stiff , hair on floor in bathroom and shower . Not $300 a night worthy
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 17, 2023
Thank you for sharing your insights on your recent stay with us. I sincerely apologize that we did not meet your expectations. Your feedback is valuable to us as we use it to further improve our service. I hope you will give us the opportunity to extend a more positive stay in the future.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 17, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

6/10 Okay

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great other than the car alarm going off
Great staff, very clean, the large gripe I had with this establishment, was at 1am, a car alarm from another guest started going off and woke me up. It continued to go off for about 2 hours with nothing being done.
Stayed 1 night in Nov 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 17, 2023
Thank you for sharing your insights on your recent stay with us. I sincerely apologize for the car alarm issue you experienced. Your feedback is valuable to us as we use it to further improve our service. I hope you will give us the opportunity to extend a more positive stay in the future.

10/10 Excellent

Kathleen

Traveled with family
Very quite.
Stayed 2 nights in Oct 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 1, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient for this trip. It was clean and the help was very courteous and friendly.
Stayed 1 night in Oct 2023
Response from Carlos Chumpitazi- Guest Service Manager on Nov 1, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Sougata

Stayed 3 nights in Oct 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 25, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Janine, East Northport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Let us check in early then upgraded us when the rooms TV was broken . Very friendly helpful young men !
Stayed 1 night in Oct 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 17, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 12, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and hotel… area around hotel not ideal.
Stayed 2 nights in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 2, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Cheryl

Stayed 2 nights in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 25, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and the staff was super friendly
Stayed 2 nights in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 28, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you again soon. Have a great day!

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The facility smelled great, and was in tip top shape. The only great hotel in the area. We will be back soon.
Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 28, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see again you soon. Have a great day!

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Oct 17, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Cristina, Bradenton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay. Staff was friendly and attentive.
Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 27, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us and glad to see that we exceeded your expectation of what you know to be the Hampton brand. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

6/10 Okay

ALBERT

Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 27, 2023
Thank you for choosing to stay with us at the Hampton Inn & Suites Tampa East! We appreciate you taking the time to share your recent experience with us. We hope if you are to visit the Tampa East area you will keep us in mind. Thank you for choosing to stay with us and if you need anything please don't hesitate to ask!

10/10 Excellent

Tajiria

Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 20, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

MELODY, ROCHESTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12 minutes from Hard Rock casino. Very clean friendly hotel
Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 14, 2023
Thank you so much for the outstanding score! We’re thrilled to hear that you had a positive experience with us. Your feedback keeps us motivated to deliver our best. Looking forward to serving you again!

8/10 Good

Stephen

Stayed 3 nights in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 12, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!

10/10 Excellent

Woothsen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Carlos Chumpitazi- Guest Service Manager on Sep 12, 2023
Thank you for your high-rating and support for our hotel! We are glad you enjoyed your stay and hope to see you soon. Have a great day!