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Reviews of Hotel Puerta de Segovia

4 out of 5
Hotel Puerta de Segovia
Carretera de Soria, 12, La Lastrilla, Segovia

Reviews

8.2

Very Good

Rating 10 - Excellent. 100 out of 347 reviews" "
Rating 8 - Good. 172 out of 347 reviews" "
Rating 6 - Okay. 56 out of 347 reviews" "
Rating 4 - Poor. 15 out of 347 reviews" "
Rating 2 - Terrible. 4 out of 347 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for an easy walk into old Segova..i came before peak tourism so the outdoor pool was not yet open..not a problem..staff was extremely friendly and helpful..breakfast buffet was excellent! I would stay here again if ever back to Segovia!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacobo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2023

4/10 Poor

Darren

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very nice and the people are very friendly totally recommended
Stayed 3 nights in May 2023

10/10 Excellent

Ganna

Stayed 1 night in Oct 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

steve, boise

Disliked: Cleanliness, property conditions & facilities, room comfort
You can hear your neighbors every word, had hole in wall by luggage stand, really really small tv , slow wifi ,beds not so good
Stayed 1 night in Oct 2018

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to many facilities
Large, well proportioned bedroom with large ensuite additionally..Hot water was instantly available with a good shower. Colourful decoration. No balcony but window opened out on to the car park. Large carpark front and rear ( free ). Has 3-4 lifts for guests from the lobby. Staff were generally friendly and helpful. Very clean room. Over the weekend , the breakfast was really good ( Hot- Bacon,eggs sausages etc and cold Continental (hams,cheeses) with lots of fruit and pastries. On the monday morning, there were far fewer items on display as the number of guests had dwindled considerably eg No fresh fruit; only canned;. 6 rashers of bacon and 3-4 eggs in total; certain pastries missing and so on. There are 3 large supermarkets only 2-3 minutes away ( Lidl, Aldi, Mercadona) monday-saturday only. The number 4 bus about every 20 minutes takes you to the Aqueduct for 1Euro pp each way. Stop and terminus for the return journey outside Lidl just down the road. Every half hour on sundays. Or you can walk to the Aqueduct in 30 minutes. 2-3 bars serving tapas and raciones close by and the restaurant opens at 8.30pm for dinner. A free in room safe is offered but a 30 euro deposit is required ( refundable). The inroom wifi was poor with great variation in signal strength. The lobby was a little better but still below standard.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Puerta de Segovia is an older, though not charming hotel that is able to host larger meetings and events. Located on the outskirts of Segovia, it is a long walk into the city center. There is plenty of on-site parking. There are plenty of supermarkets, convenience stores and the like nearby. Reception desk personnel were friendly and competent. My room was comfortable and adequately cleaned each day and breakfast was acceptable.
Stayed 2 nights in Aug 2018

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for Segovia with parking. nice buffet breakfast
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, good breakfast; service is lacking a little but good value for the money.
Stayed 2 nights in Aug 2018

2/10 Terrible

Monica, Miami

Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioner!!! Is very hot Beds si bad and pillows terrible
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great place to stay.
Great location and helpful staff.
Stayed 2 nights in Jul 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, there were a lot of weddings and first communions but the staff covered down and we didn’t feel affected by them.
Stayed 3 nights in May 2018

8/10 Good

Marilou

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel, stayed there a few times and will again.
Stayed 1 night in Mar 2018

8/10 Good

Kristy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable hotel
Stayed here for a quick overnight to Segovia. Convenient and affordable. Not within walking distant to the sites. Good breakfast. Great parking. Would stay here again
Stayed 1 night in Sep 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay in a good hotel.
Nice hotel, friendly staff, good breakfast and lovely pool. It's a 10 minute drive down he hill to historical Segovia which is now one of my favourite Spanish cities!
Stayed 3 nights in Jul 2017

10/10 Excellent

Janusz, Mississauga, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Spain for that price!!!
Absolutly perfect hotel.Friendly staff and nice accomodiation. Short distance for drive or walk.I will be back.

8/10 Good

Amit

Liked: Cleanliness, staff & service, room comfort
Overall a nice stay, located 3Km from the old city but easy to arrive With car or bus.. Hotel is somewhat oldish..

6/10 Okay

Gino

Liked: Cleanliness, staff & service, room comfort
Basic business hotel
Basic large business oriented hotel in a non descript area, fairly far from the Segovia sights. About a 30 minute energetic but boring walk to the aqueduct, although you could drive down and park there (expensive). Another 15 minutes or so from there to the other Segovia sights. Put your walking shoes on. Very good breakfast and free hotel parking were the best parts, otherwise not a particularly memorable hotel for tourists, but the old town Segovia was certainly worth a visit.

10/10 Excellent

Kathryn, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Whilst driving around Spain over a 2 week period, my elderly mother and I stayed at Hotel Puerta de Segovia for one night. Although there was some confusion upon arrival due to my change in arrival date (done via the Hotels.com website) not being passed on to the hotel, the (one and only - I think) English speaking Reception staff member was very obliging and provided a room regardless. The room was delightful, views over the distant snow capped hills fabulous and nearby supermarkets very useful for our 'road-trip' supplies. Being quite active, I walked into town to see the aquaduct and historic town of Segovia (which probably took around 20 minutes), however I believe the number 4 bus goes quite regularly, or of course parking (meter) is available outside the town.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All okay except reception staff quite cold, did not seem pleased to see us.

4/10 Poor

Jay, Rochester hills,mi 48306

Disliked: Staff & service, property conditions & facilities, room comfort
Not even 2 star
Towels were rags, tub would not drain , Tv 10 inches, person on night could not speak English

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is not downtown, however it's a great hotel. Very comfortable room and bed. the breakfast is delicious. Free parking.

8/10 Good

Laly, lc, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel far away from downtown
Is not bus to downtown taxi 5.00€ each way clean big enough

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Brooke, Tuscaloosa, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
Nice hotel in the suburbs. Easy to take transit to down town.

8/10 Good

Stephen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UPDATED FURNISHINGS
Excellent room, recently updated furnishings & an efficient air conditioning system. Local shops nearby.

6/10 Okay

GILBERT, CDN

Liked: Cleanliness, staff & service, room comfort
Beautiful Segovia
Hotel has no view. Daniel at front desk very helpful for all our request way beyond the call of service. Thank You Daniel. Hotel is at least 2klm from centre of activity but it's worth the stay because of the staff.

10/10 Excellent

Peter, Co Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but out of town
Not a very pretty building,& well out of town,but we enjoyed this place. Gym,games room(?!),pool & excellent value rates,helpful staff,rooms smart & well equipped.Public areas excellent.Free parking,several supermarkets nearby.30 mins walk or 6 euro taxi to aqueduct.

6/10 Okay

Thelonios

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
for Spanish tourists only!
In Hotels.com it says it has a pool, turns out it was closed, most of the stuff don't know English (not even English menus!!!).

8/10 Good

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, easy parking, good sized room, difficult to adjust air con to right temperature.

10/10 Excellent

Jackie, Bristol, City of Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel was 2km outside Segovia, easy to find and a short trip into town where parking was easy and took less than 5 mins to drive to.. Segovia itself is a beautiful town with lots to see and well worth a visit. The reception was very nice looking and our room was very clean, comfortable and excellent value. Complementary toiletries and sweets added a personal touch. The breakfast was exceptional, a huge range of food to suit all tastes. We would definately recommend this hotel.

8/10 Good

pame, Bamako, Mali

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel for families or travellers with a car
This hotel is not located in Segovia, but about 2 km from the city center. There are several restaurants within walking distance and supermarkets across the street. On week-ends you can see the Roman aqueduct lit up at night from rooms facing Segovia. The hotel is nondescript, but the rooms are large and the beds are as well. The WiFi works fairly well. There was some hair left in the bathroom, but the rest of the room was very clean.

6/10 Okay

Carlos

Liked: Cleanliness, room comfort
Not quite
The hotel was roomy, clean and warm (I am visiting Spain in late, late fall); yet the place is not easy to find, it is far from anything you may want to see or visit. There is NO WIFI, NO WIFI, NO WIFI in your room and only a very slow something in the rather cold lounge. Plenty parking space, but I went there because it was in my budget and spacious enough and there was nothing else available due to a long holiday on early December.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good d e a l
was a bit far from the city center, but the room, the service, and the breakfast made up for it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but in unattractive area
We chose this hotel because it was close to Segovia and had a car park. It provides good quality facilities with an exceptionally good buffet breakfast and our room was large and comfortable. The surrounding area is not particularly pleasant, but there is a bus to the Segovia historical area nearby. Hotel worth its 4* rating

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Outside Segovia For Car Travelers
Wonderful place, great service, excellent breakfast buffet, supermarkets right across the street. Free parking. Segovia and all its beauty is a short ten minute bus ride away. If you have a car and do not want to deal with the all the drama and expense of parking in old town, come here!

8/10 Good

Caroline, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value for money.
Comfortable hotel, good value for money and car park is a bonus. The only downside is that it is just a little bit too far to walk into Segovia's old town.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The staff at restaurant did not speak english. Expensive food

6/10 Okay

Jorge, New Jersey

Disliked: Cleanliness, property conditions & facilities, room comfort
Unexpected Surprise
We booked this hotel expecting a very good hotel based on ratings. We found the hotel rating to be a 3 star at best. The rooms were small and the location was OK but not great, but we expected that. What we didn't expect was a half working shower head (it kept falling off the shower head holder on the wall) and water all over the place as a result. The tiles were regrouted, and the grout was falling out revealing very ugly black moldy (i'm sure unhealthy too) tile grout underneath in many places. This Hotel is at best 3 stars.

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, solid American-style lodging in Segovia
This field shouldn't be required.

10/10 Excellent

Gerald, Gettysburg, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minute drive to Segovia
Spacious room with all the amenities except for a English channel TV. Free Wi Fi in room. Free parking. Only 5 minute drive to Segovia center.

8/10 Good

JORGE FROM MEDELLIN, MEDELLIN COLOMBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
THE HOTEL IS OK, BUT A LITTLE FAR FROM THE MAIN ATRACTIONS IN SEGOVIA, IT'S SURROUNDED BY SEVERAL SUPERMARKETS NA

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

10/10 Excellent

Nani, Corona, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very friendly staff. Close to grocery stores to buy snacks. A 2 kilometer walk to town. We have stayed at this hotel multiple times and will always go back.

8/10 Good

P, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff
Whilst enjoying our stay at this hotel, we had an emergency situation with our car, where we had a shattered rear window, which rendered the car insecure. Hotel staff set to work, making the car secure by replacing the window with a plastic cover which helped tide us over until we could have the window replaced by a local garage. Can't thank them enough for their help.

10/10 Excellent

Nani, Corona, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It's a bit hard to find but worth it. Very very nice staff. Pretty good food. Great service.