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Reviews of Hotel Infanta Isabel

3 out of 5
Hotel Infanta Isabel
Plaza Mayor, 12, Segovia, Segovia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 425 out of 770 reviews" "
Rating 8 - Good. 269 out of 770 reviews" "
Rating 6 - Okay. 62 out of 770 reviews" "
Rating 4 - Poor. 8 out of 770 reviews" "
Rating 2 - Terrible. 6 out of 770 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tim

Traveled with partner, Traveled with family
For a 3star hotel it was fine. Room was a bit small but had all the essentials and breakfast was mediocre. But it was just what we needed and the location was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Lovely hotel, pretty rooms with great views of the Plaza Mayor. Lovely area, great breakfast. Clean and spacious rooms. Highly recommend!
Stayed 4 nights in Mar 2024

8/10 Good

Mark

Liked: Amenities
Great location Quiet Convenient Parking Sites and shops nearby great square action day and night
Stayed 2 nights in Mar 2024

10/10 Excellent

TONI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price
Stayed 2 nights in Mar 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location when visiting Segovia, Spain
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location on the plaza major and the rooms are very nice. We stayed in the suite this time and it was lovely and the water for the double showers was always plenty hot.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eleyvin, Barnhart

Liked: Cleanliness, staff & service
Great property, just needs to be renovated. Close to everything, staff was beyond friendly.
Stayed 2 nights in Feb 2024

6/10 Okay

Eleyvin, Barnhart

Their staff is great, but there are better options in Segovia. This place needs to be renovated.
Stayed 2 nights in Feb 2024

6/10 Okay

Eleyvin, Barnhart

This hotel needs lots of reno… apparently we came during a busy season in February, no idea. The only room worth it here is the superior room, which is NEVER available. Otherwise you are stuck with the standard room box. The hair dryer sucks, is stuck to the wall. I will only recommend the 3 only rooms that are nice in here and they are the Superior.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely helpful staff. Lovely rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eleyvin, Barnhart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we keep coming every time we visit Segovia. Their staff is really nice and professional.
Stayed 1 night in Feb 2024

10/10 Excellent

pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, a bit hard to get to
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in the heart of the city walls of old town Segovia. The location can’t be beat.
Stayed 4 nights in Jan 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff and a quick check-in. The hotel is very comfortable and a great base to explore Segovia.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right at the Plaza Mayor. Great eating nearby and an easy walk to sites. The Cathedral is right there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Room was spacious and nice. The hotel is right on the town square, so easily within walking distance of all the major sites I wanted to see. Front desk and service staff was excellent, and very accommodating. I would stay here again, without question. Special kudos to Helena, at the front desk. Thanks for being so helpful!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

8/10 Good

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Segovia but not in Spain, we had a previous trip shortened the year before and had to cancel out Segovia days. This time around went spent three days at the hotel right on the Plaza Mayor and glad we choose this option. Very well located near the center of all shopping, dining and attractions in the old town area and easy cab pickup/drop off for the high speed train to Madrid. Very good value for the price and the breakfast buffet is one of the best we have had in our many travels and stays in Spain! Graciela was handled the chef, hostess and cleanup duties…very attentive and friendly! A warm smile to start your day. Great service at reception, depending on who you get…
Stayed 3 nights in Nov 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Nov 2023

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto para estar en Segovia
Stayed 2 nights in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness
An interesting stay in city centre
A beautiful, interesting city, we knew as we arrived we would want to stay longer than planned. The hotel is well located on Plaza Mayor- disappointingly, our view out from the Familiar room - the only 1 offered when we booked - was on the side so mainly roofs with a sideways view of the Cathedral. Thankfully, the bells stopped after 11:00PM at night (we are usually easily disturbed), so we could have window open. We slept well - as weather rainy and cool. Did not have the usual stuffy experience (there were air con controls not sure if working or not) Room clean and comfortable, albeit, as the room is in the roof only half is full height. I'm 6'2" so hit my head a few times moving around the end of the bed. Even my wife had a few problems. Shower and bath are in the sloping part of the roof so it cannot go high enough. Didn't try hotel breakfast, but a cafe (La Colonial) 100 metres around the corner better met our needs (for less than half the price). Driving in, you have to pass signs indicating no access. Insufficient space to unload so ended up double parking which was not good! Valet parking arrangements (they coped with right hand drive hybrid) worked well – I don't know where you'd park otherwise. Staff welcoming friendly and helpful (arguably not enough available at peak check in times). Water in the room, a nice touch. Had to hunt for the room safe and then the key - a bit on the small side. Good map provided to help us navigate around.
Stayed 2 nights in Oct 2023

10/10 Excellent

Margarita

Stayed 1 night in Oct 2023

10/10 Excellent

Lyle, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

francisco, bokeelia

Stayed 1 night in Oct 2023

10/10 Excellent

Henry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location right on the beautiful and culturally interesting Plaza Mayor of the relaxing and historic city.
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Liked: Staff & service, property conditions & facilities
Great hotel right on the Plaza Mayor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful customer service
Stayed 2 nights in Sep 2023

10/10 Excellent

neal

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location, very cool hotel! great staff
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service
Older *** hotel with large rooms was right on the Plaza Mayor with restaurants, bars and shops all around. Valet parking was a good benefit as navigating the city streets from A to B was very difficult without local knowledge. The only negative - the complicated shower defeated us!
Stayed 3 nights in Sep 2023

10/10 Excellent

Yevgeniya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

nancy, Alicante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a room with a view book this hotel. We were thrilled with the room and views. Over looks plaza mayor. Central to sites, restaurants , shopping and next door to the cathedral. Quiet at night, front desk staff very helpful in suggestions of area. Loved our stay.
Stayed 2 nights in Jul 2023

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very clean.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right where you want to be, in Plaza Mayor. Very comfortable and very good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Liked: Property conditions & facilities, room comfort
Perfect vacation! Lovely stay
Everything was wonderful, loved our stay, room very nice and perfectly clean, location is just PERFECT would recommend this hotel to my friends and family when traveling to beautiful Segovia
Stayed 7 nights in Jun 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
front desk staff, Gemma, was very helpful
Stayed 1 night in Jun 2023

8/10 Good

SHUYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Linda

Stayed 4 nights in May 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous and Segovia is the most magical city. The staff gave recommendations on where to eat and drink and were lovely
Stayed 2 nights in May 2023

10/10 Excellent

John

Stayed 2 nights in May 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need provisions for charging phones and pads.
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need provisions for charging electronic devices.
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jose

Stayed 2 nights in Apr 2023

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was clean and convenient to everything. Know that the noise from the Plaza Mayor is definitely heard late into the night, but was always merry. I loved my trip to Segovia.
Stayed 2 nights in Apr 2023

10/10 Excellent

Fabiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable, right at the plaza and cathedral. Also, the staff was nice and the room was good. It is a historical building.
Stayed 1 night in Mar 2023

8/10 Good

Antonio, Doral

Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar la ciudad. Cerca de las mejores atracciones.
Stayed 1 night in Feb 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice hotel. Knowledgeable clerk. Most importantly, an amazing location. With the valet parking, we easily got in and out of the very center of this wonderful little town.
Stayed 1 night in Feb 2023