Calle De Los Infantes, 3, La Granja de San Ildefonso, Segovia
Reviews
9.0
Wonderful
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This hotel is a gem. Beautiful, very large rooms especially for Europe. Beautiful ambiance. Fantastic spa.
The staff was excellent. The breakfast was okay nothing great. The small town so the location was perfect. Lots of excellent food around the hotel.
judy
Stayed 2 nights in Aug 2023
Response from Francesca Iacovelli Reception Manager on Aug 23, 2023
Dear Judy,thank you for giving your opinion aboit your stay in our Parador.Best regards
I needed to cancel one night of a 3 night stay. As soon as I arrived I tried to cancel my last day stay and both Expedia and the hotel refused to let me cancel.
Gary
Stayed 3 nights in Jul 2023
Response from Francesca Iacovelli Reception Manager on Jul 29, 2023
Dear Sir.thank you for giving us your opinion about your stay in our Parador.We are sorry about what you mentioned but free cancellation is permitted 48 hours before your stay and the Parador was fully booked.Best regards
10/10 Excellent
Thomas
Jul 17, 2023
Thomas
Stayed 3 nights in Jul 2023
Response from Francesca Iacovelli Responsable de Recepcion on Aug 11, 2023
Well maintained property with an excellent and accommodating staff. Bar, coffee and restaurant on location. Very unique architecture and a historic location.
David
Stayed 2 nights in Mar 2023
Response from Reception on Apr 30, 2023
Dear David,thank you for your comments.Thank you and best regardsReception
Excellent property. Staff is spectacular; in particular Pedro at reception, who goes above and beyond. A true Customer Service gem and professional. Regards, Zalis Family
Eric
Stayed 1 night in Feb 2023
Response from Reception on Feb 16, 2023
Dear Mr. Zalis,thank you for your comments.Best regardsFrancesca IacovelliReception Manager
Super hotel, room and service, with all the expected parador standards. Two small improvements possible: couldn’t turn the heating below 19ºC at night (Too late at night to bother reception), and normal buffet service not available at breakfast,(but we could request more of any items etc). Staff always very helpful and friendly.
Fantastic room - really comfortable and huge and very attractively furnished and decorated. Could have stayed in the room forever it was so good! Receptionist was very welcoming and helpful. So good to be greeted with a friendly smile. Will definitely stay here again. Parking on the street outside was easy.
Amazing hotel in a two year old building...situated within the city walls with a free car public car park at the rear.(note public car park so not exclusive).
Rooms are large with a balcony..ours overlooked the nearby area...some overlook the street.
We had dinner which was expensive and unremarkable. For example the steak was described as being served with ‘special roasted potatoes’...in fact it was served with fries..this is not what is expected from a restaurant of this alledged quality. Restaurant staff were a little grumpy. We took breakfast which offered lots of choices and was good..but at 19euro a little expensive..breakfast staff were much more welcoming.
paul
Stayed 1 night in Sep 2019
Response from Luis Vega on Oct 12, 2019
Thank you for your feedbad. We hope to see you back soon in our Parador.
Best regards,
6/10 Okay
Christopher
Traveled with group
Sep 5, 2019
Liked: Cleanliness, staff & service
Interesting place, great village
The building is an interesting place to stay. I would say that the room decor was middle-of-the-road for hotel standards. There was an odd wooden structure in the room near the window with steps so that you could adjust the shutters, which was a notable feature. One thing that was a bit frustrating was that they required you to pay them to iron your clothes. I was in La Granja for a wedding and after an international flight I needed to touch up wrinkles on everything I brought, so this was a relatively small but hidden cost, as most hotels provide an iron for you. It is in the middle of the village and walking distance from just about everything.
Christopher
Stayed 3 nights in Aug 2019
Response from Luis Vega - Jefe de Recepción on Sep 9, 2019
Dear Christopher,
Thank you for taking a few minutes to value your stay.
Ironing your clothes comes at a cost, since the maid must spend her time doing this job.
We do not have a different policy than any other hotel.
We apologize for your perception of our services.
Lovely Parador in beautiful location, large room, lovely breakfast, staff very attentive.
Only downside no iron in room or from reception? Shirts ironed through paid room service - problem - wedding party everybody wanted things ironed!
Sandra
Stayed 2 nights in May 2019
8/10 Good
Verified traveler
May 6, 2019
Liked: Cleanliness
Elegant building, large guest room, scenic location. No tea & coffee facilities in bedroom. Breakfast staff sometimes unhelpful.
Location, ambience, building, room size and comfort all great.
But food in the restaurant was very disappointing. I would not recommend to have the dinner there. I can rave on why it was not good but will spare the details. It was poor.
Thank you for your comments. La Granja is an enchanting place and the Parador allows you to enjoy it to the utmost. Modern facilities, including a spa and spacious, well-equipped guest rooms, and the best are the strolls through the gardens of the royal palace and the incredible show offered by the water flowing through the fountains. We look forward to welcome you back to La Granja. Kindest regards.
Stayed one night before an afternoon flight the next day.
Stayed in many Paradores but probably this one has the worst parking arrangements and access to reception.
Lots of spaces to park but you will have to walk quite far to the main entrance as all other access gates on the side of the building are locked.
We were told at checkin the gates could be opened upon departure the next day but this request was declined.
Restaurant staff were very attentive and we were able to dine outside and listen to a free concert that was scheduled for that night.
Free access to the palace too as it was a holiday? But remember to close your windows at night ( they are soundproof) as there are lots of churches and the “ bells” are very distracting and they chime not just on the hour.
Beautiful Royal town with lots of shaded cafes.
angelhiker
Stayed 1 night in Jul 2018
Response from Francisco Seguín on Aug 4, 2018
Dear angelhiker,
Thank you for your comments. La Granja is an enchanting place and the Parador allows you to enjoy it to the utmost. Modern facilities, including a spa and spacious, well-equipped guest rooms, and the best are the strolls through the gardens of the royal palace and the incredible show offered by the water flowing through the fountains. We look forward to welcome you back to La Granja. Kindest regards.
Drove from Santander to the hotel which took about 3.5 hours. Excellent hotel the rooms were comfortable and very spacious and the hotel is amazing in its tranquillity and design. The reception staff were very helpful, we had dinner which was rather expensive and the menu options were fairly small, I would have liked more choice. However breakfast was very good and better value. Overall I would definitely recommend the La Granja as a place to stay if you are travelling through Spain.
John
Stayed 1 night in Jul 2018
Response from Francisco Seguín on Aug 2, 2018
Dear Mr. John,
Thank you for your comments. La Granja is an enchanting place and the Parador allows you to enjoy it to the utmost. Modern facilities, including a spa and spacious, well-equipped guest rooms, and the best are the strolls through the gardens of the royal palace and the incredible show offered by the water flowing through the fountains. We look forward to welcome you back to La Granja. Kindest regards.
Great hotel booked thinking it was in Segovia but turned out much better location. Tranquil and relaxing hotel with good restaurant and bar plus good little bars and restaurants a few minutes walk. Clean and spacious rooms well equipped. Would recommend and definitely stay again. My mistake turned out to be a hidden gem.
Beautiful place to stay but someone hit our rental car parked in front of the Parador. Left us with a bill of over US$200.00 to repair the damages.
Thank you very nice person!!!
We loved the hotel and the location. You need a car to stay here as it is not easily accessible by public transportation but the hotel offers free parking. It is walking distance to the Royal Palace and around 20 minutes away by car from Segovia. Breakfast was really impressive. Staff were helpful. The only disappointment was the closed outdoor pool and the indoor pool was not available for free. It was part of the spa experience the hotel offered.
Vacationing from San Francisco, Ca and walked into Spanish country side, small town, elegant hotel with spa. Was a hidden treasure just 10 minutes from Saragosa and all that offered. Don't miss seeing the hunting palace and gardens.
Our room was nice but plainly decorated. Very quiet even tho we faced the street outside of the gate. Breakfast was a tad more sumptuous than one gets in most 4 star hotels in Spain; the setting was nice. We didn't dine in the hotel so can't comment. It's the only parador we've stayed in so can't compare with others but we'd recommend this one. It's also close to the town's palace & gardens.
This was a lovely experience, la Granja was beautiful and to stay in a historic building in such close proximity was a delight. Despite the history, we had all the very best modern elements as well. The third floor outdoor pool with views of the mountains was a treat.
Nicely located in a village built to support the nearby palace - 5 mins walk away. Only a few miles from Segovia. The rooms are good and the staff friendly. Two areas of concern: (1) only 30 parking spaces for a hotel with over 200 rooms. If unlucky and you are not given a key to the car park, the only options are on street parking or to park on a public car park behind the hotel. Not ideal. (2) Breakfast for two costs 35 Euros. Simply too much. A slight clash of cultures - the air conditioning was not on (April) and we were too hot overnight. When queried we were asked if we were cold - obviously cold for the Spanish and too hot for the Brits.
Pool times should be longer (more in the morning) and the gym seemed to not have air conditioning, but that is not the main reason to go to the hotel hence I did not factor in my rating (4.5+ rating more appropriate). It's very central and overall very nice. Best parador I have stayed in.
We were so happily surprised by this hotel and ny La Granga generally. We wanted something close to Segovia, and had no idea how splendid La Granga would be. Highly recommend this place!