Ratings based on 515 Verified Reviews

3.0 out of 5
44% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from houston

It sucked! Complained to corporate and Expedia!

Posted Feb 17, 2018
Horrible experience and disgusted with the facility! Poorly maintained! Very nasty and musty! Not many cars (5) had parked in the lot. A/c not working. Should be condemned. Want a full refund! My daughter and I were troubled with the place. Black stuff behind the door! We are glad I’m a way that we only stayed here for one nite. When you say Wyndham you expect exceptional quality and that this is far from it!
Comment from Hotel Management
Feb 19, 2018 by Kevin, Hotel Management
Dear Guest Ms Pinto , Thank you for sharing your concern. We request that demanding refund by threatening business to post bad review is not a right approach. Your stay on 02/16/2018 had no complaint what so ever during your stay and not till time of check out...followed by your complaint to Home Office for full refund ..followed by your review posting. We had very high occupancy on night of stay with well over 74 vehicle parked in parking I am not sure where you saw 5 vehicle parked this is very big spread out hotel on over 5 acre. We have always believed in providing clean and comfortable rooms to our guest and best price in area , in event of any concerns during your stay is always addressed right away. Once again we apologize if we fell short of your expectations.
5 out of 5
by A verified traveler

Posted Jan 24, 2018 on Hotels
Comment from Hotel Management
Jan 26, 2018 by kevin, Hotel Management
Thank you for Staying with us. We are glad that you enjoyed our hospitality. We look forward to serve you again soon.
4 out of 5
by A verified traveler

Posted Jan 16, 2018 on Hotels
Comment from Hotel Management
Jan 18, 2018 by Kevin, Hotel Management
Thank you for your stay. We hope to see you soon in your next trip
4 out of 5
by Elizabeth

Good breakfast, clean room.

Posted Dec 25, 2017 on Hotels
The room was clean. The breakfast room was awesome. The sevice was friendly. The only problem was the vanilla flavored cream ran out and was not replaced, at least not within the hour.
Comment from Hotel Management
Dec 27, 2017 by Kevin, Hotel Management
Dear Elizabeth, We are thankful that you had choose us for your stay. We appreciate you taking time to spread out words about your experience and glad that you liked you overall stay. I would like to apologize for not replacing vanilla flavored creamer and will check with Break Fast attendant, my immediate thought would be because of Christmas Holidays our order may have got delayed but that should not be excuse. We will try our best and we will be glad to see you again in your future visits to seguin.
4 out of 5
by A verified traveler

Posted Dec 18, 2017 on Hotels
Comment from Hotel Management
Dec 21, 2017 by Kevin, Hotel Management
Thank you for your stay. Hope to see you soon
4 out of 5
by A verified traveler

no home

Posted Dec 18, 2017 on Hotels
my stay was normal. Everything was good.
Comment from Hotel Management
Dec 21, 2017 by Kevin, Hotel Management
Thank you for leaving you feedback , we are glad that you enjoyed your stay with us.
4 out of 5
by Jessica

Posted Dec 15, 2017 on Hotels
Comment from Hotel Management
Dec 21, 2017 by Kevin, Hotel Management
Thank you for your stay. Hope to see you soon
2 out of 5
by A verified traveler

Price is right

Posted Nov 29, 2017
A bit run down, a few small bugs in bathroom. Nice breakfast. Helpful staff. Ok for a place to sleep. Comfy bed.
Comment from Hotel Management
Mar 12, 2018 by kevin, Hotel Management
Dear Guest We are sorry that you found small water bug in bathroom. All of our rooms are inspected very often we are not sure how this was overlooked we will bring this into our staff attention. We are glad that our staff was helpful and you enjoyed our breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Nov 28, 2017
Economical but comfy. A great lo-key place to land in Seguin. Great pool too.
Comment from Hotel Management
Nov 29, 2017 by Kevin, Hotel Management
Thank you for your stay , we hope to see you again soon
4 out of 5
by Arthur

Posted Nov 26, 2017 on Hotels
Comment from Hotel Management
Nov 29, 2017 by Kevin, Hotel Management
Thank you for your stay , we hope to see you again soon