Ratings based on 162 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great Improvement

Posted Jul 9, 2017
Pros: Easy access to I-10.
Location: This is a great alternative for those visiting the New Braunfels area, which is less than 15 minutes away, or San Marcos, which is about 20 minutes.
I had a past issue at this property with apparent mold in some of the rooms and decided to give it another try. The room was very clean and comfortable, and I later learned that the owners has invested significantly in repairing the ground floor water incursion and cleaning and remodeling the rooms affected by mold damage. The management appears very dedicated to providing great service and clean, comfortable rooms, that's what I received.
Comment from Hotel Management
Jul 10, 2017 by General Manager/Owner, Hotel Management
Thank you for including the Hampton Inn Seguin in your travel plans. We are thrilled to know our location was ideal for your trip and that you liked your clean room as well as our top-notch service. It was a pleasure hosting you, and we hope you will come and see us again soon. Suresh Patel, General Manager/Owner, Hampton by Hilton
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, friendly staff. No problems.

Posted Jun 27, 2017
Took two rooms. Kids swam in the pool. There was a convenient outdoor kitchen in the back away from the pool area. We didn't use it, but I thought that was great.
Comment from Hotel Management
Jun 27, 2017 by General Manager, Hotel Management
We are thrilled you had an excellent stay at the Hampton Inn Seguin. It is great to read that you were impressed with our friendly associates and pool area. We hope you will make us your home whenever your travels bring you back in our direction. Suresh Patel, General Manager/Owner, Hampton by Hilton
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to restaurants, and IH10.

Posted May 31, 2017
Pros: Close to restaurants, such as Starbucks, Ihop, Chili's and more. Nice towels in the bathroom, a comfortable bed.
Location: Easy on/off access to IH10.
Hotel staff very friendly and helpful. Our room was clean and cool. The beds were very comfortable.
Comment from Hotel Management
Jun 1, 2017 by Hampton by Hilton, Hotel Management
Gigi, we are thrilled you had an excellent stay at the Hampton Inn Seguin. It’s our pleasure knowing you loved all the aspects of your trip, particularly our excellent service and your spotless room along with the bed. We hope you will make us your home whenever your travels bring you in our direction. Suresh Patel, General Manager/Owner, Hampton by Hilton
4 out of 5
Recommended
for Everyone
by A verified traveler from Plantation, FL

Nice and clean hotel.

Posted May 14, 2017
Cons: You could hear a lot of noise from the hallway, especially slamming doors when people entered and exited their rooms.
The room was very nice and roomy. The breakfast buffet had a lot of variety and different things to choose from everyday.
Comment from Hotel Management
May 14, 2017 by General Manager, Hotel Management
Jamie, thank you for the feedback of your stay at Hampton Inn Seguin. We are happy to know you loved our delicious hot breakfast and had an overall nice visit. That being said, we are sorry for the noise issue you encountered while you were here and the inconvenience caused. We hope to see you again on your next trip to the area. Suresh Patel, General Manager/Owner, Hampton by Hilton
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by James, Hotel Management
Thank you so much for choosing Hampton Inn Seguin. It's nice to see that we met all of your expectations and you had a great stay. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Suresh Patel General Manager/Owner Hampton by Hilton
3 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

very nice building and room,

Posted Apr 24, 2017
Pros: staff was attentive and breakfast was nice to come down to in the morning
Cons: I think they need to check their air filtering system more regular.
I had only one problem with my stay, which was my sinuses stomped up during the night once I left the room and went outside they cleared up.
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
Thank you for staying with us and for sharing your comments. We are happy you had a pleasant visit overall, but we're sorry we failed to meet some of your expectations. We apologize for disappointing you and hope you will give us another chance to provide you with the outstanding experience you should always expect from our hotel. Suresh Patel General Manager/Owner Hampton by Hilton
5 out of 5
by Joaquin

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by James, Hotel Management
Joaquin, thank you for your fantastic rating. We're pleased you stayed at the Hampton Inn Seguin and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Suresh Patel, General Manager/Owner, Hampton by Hilton
5 out of 5
by Zana

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by James, Hotel Management
Zana, we appreciate you taking the time to share your wonderful rating. It’s our pleasure knowing you had an overall nice stay. Thank you for choosing us, and we look forward to welcoming you back to Hampton Inn Seguin. Suresh Patel, General Manager/Owner, Hampton by Hilton
5 out of 5
by Tracy

Niagara Bottling company project.

Posted Apr 11, 2017 on Hotels
The Beds are Extremely comfortable and the Staff was very friendly.
Comment from Hotel Management
Apr 13, 2017 by James, Hotel Management
Tracy, we are thrilled you had an excellent stay at the Hampton Inn Seguin. It’s our pleasure knowing you had a great night’s sleep in our comfy bed and loved the service provided by our well-trained staff. We hope to welcome you back soon. Suresh Patel, General Manager/Owner, Hampton by Hilton
4 out of 5
by A verified traveler

Posted Apr 9, 2017 on Hotels
Overall the stay was good. If you drive a car low to the ground getting in and out of parking lot could be tricky because parking lot sits a lot higher than the street causing you to scrape bottom of your if you are not mindful.
Comment from Hotel Management
Apr 11, 2017 by James, Hotel Management
Thank you for taking the time to sharing your review. It’s our pleasure knowing you had an overall great experience. We appreciate your observation and hope to see you soon at Hampton Inn Seguin. Suresh Patel, General Manager/Owner, Hampton by Hilton