Ratings based on 122 Verified Reviews

3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 10, 2019
We were pleased with our one night stay here. The breakfast was better than we thought it would be. Having pastries available when we got back to the hotel in the evening was very welcoming. We wished we had time to spend at the swimming pool. Maybe next time.
Comment from Hotel Management
May 18, 2019 by Shaz, Hotel Management
Dear Cheri, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
5 out of 5
by A verified traveler from Los Angeles

Posted May 5, 2019
Good breakfast for the price. Very friendly staff. Very clean room.
Comment from Hotel Management
May 18, 2019 by Shaz, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
4 out of 5
by A verified traveler

Posted Apr 15, 2019
I did not like property access, it was really awkward having to pull in to Walgreens/panda express to get to the property. Also, there was no ventilation in the bathroom so smell was a problem.
Comment from Hotel Management
May 1, 2019 by Shaz, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
5 out of 5
by A verified traveler from Perris, CA

Posted Apr 12, 2019
Very friendly staff and quick check in and out Plenty of parking and great location, close to freeway, stores and restaurants
Comment from Hotel Management
May 1, 2019 by Shaz, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
5 out of 5
by A verified traveler

Posted Mar 3, 2019
Comment from Hotel Management
May 1, 2019 by Shaz, Hotel Management
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
4 out of 5
by A verified traveler

Posted Feb 22, 2019
Comment from Hotel Management
May 1, 2019 by Shaz, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn
5 out of 5
by A verified traveler

Posted Feb 11, 2019 on Hotels
We have stayed at this motel many times in the past. I think it is upgraded and very clean and nice people working at the desk.
Comment from Hotel Management
Feb 22, 2019 by Shaz, Hotel Management
Dear Ward, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Summer Best Western Front Office Best Western Colonial Inn
4 out of 5
by A verified traveler

Posted Feb 9, 2019 on Hotels
Comment from Hotel Management
Feb 20, 2019 by Shaz, Hotel Management
Dear Jose, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Summer Best Western Front Office Best Western Colonial Inn
5 out of 5
by A verified traveler

Posted Jan 25, 2019
Clean rooms and a great breakfast. Staff was very helpful
Comment from Hotel Management
Feb 2, 2019 by Shaz, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn
5 out of 5
by A verified traveler

Posted Jan 21, 2019
Comment from Hotel Management
Jan 24, 2019 by Shaz, Hotel Management
Dear Lucinda Porter, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn