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Reviews of Holiday Inn Express Hotel & Suites Selma, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Selma, an IHG Hotel
15408 I 35 N 2 Hwy, Selma, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 425 out of 662 reviews" "
Rating 8 - Good. 148 out of 662 reviews" "
Rating 6 - Okay. 47 out of 662 reviews" "
Rating 4 - Poor. 28 out of 662 reviews" "
Rating 2 - Terrible. 14 out of 662 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
good spot to reach other areas from
Stayed 2 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Close to restaurants.
Stayed 1 night in Apr 2024

8/10 Good

Adelita

Stayed 1 night in Mar 2024

10/10 Excellent

Monique

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Irma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious room.
Stayed 1 night in Feb 2024

10/10 Excellent

james, Pflugerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon did excellent service the night attendant
Stayed 1 night in Feb 2024

10/10 Excellent

Jose D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Israel

Stayed 3 nights in Jan 2024

10/10 Excellent

Maria L

Stayed 1 night in Jan 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Helena

Stayed 1 night in Dec 2023

6/10 Okay

Richard

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Housekeeping was not a strong point!!
The employees were fantastic & the breakfast were top notch. My biggest complaint is about the lack of cleanliness to the property. The floors everywhere we looked were either dirty or there was debris that should've easily been swept up by routine vacuuming or sweeping, let alone an occasional mopping!! Our room didn't have a hair dryer so that was obviously missed by the staff when (or if) the room was ever cleaned. The crews that did work to room didn't clean up when repairs were made and for sure the housekeeping staff didn't bother!! The hotel is in a good location for our stay but i doubt seriously if I would consider staying there again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kryslean

Stayed 1 night in Nov 2023

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Property was fairly new, really clean, and was easy to get to places from . It’s located behind the old Selma police station turned Hooters (ha)! Breakfast was good too!
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2023

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location
Stayed 6 nights in Aug 2023

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was decent. We had a comfortable stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend this location
The check in receptionist was amazing and very helpful! Check in was smooth. Loved the comfyness of the rooms. I love that it had full size shampoo, conditioner, and body was !
Stayed 1 night in Jul 2023
Response from Guest Service on Jul 24, 2023
We're pleased to hear that your stay was phenomenal. There will always be more room to make it even better for you!

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy to find a Holiday Inn Express.
Stayed 1 night in Jul 2023
Response from Guest Service on Jul 24, 2023
We're glad to have you every time, we would love to see you again.

10/10 Excellent

Elias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay, great staff great value
Stayed 3 nights in Jul 2023
Response from Guest Service on Jul 24, 2023
Thank you for the compliments, we'll be glad to always have you again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The check-in was easy & she was so friendly. Room was clean & cold (temperature,) which was wonderful since it was HOT outside. The breakfast was great, hot food & cold, several options of each. I will be staying here again in the future.
Stayed 1 night in Jun 2023
Response from Guest Service on Jul 24, 2023
We're glad to hear that your experience with us has been pleasant. We'll be very excited to have you stay with us again.

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great my only complain was that when we check in we were told breakfast was until 1030. So of course when we got there breakfast was done with.
Stayed 1 night in Jun 2023
Response from Guest Service on Jul 24, 2023
I'm very sorry that you had missed breakfast. That is a great start to the day. On week days we have breakfast from 0630 to 0930 and 0700 to 1000 on weekends. We would love to have you stay with us again for a better experience.

10/10 Excellent

Cody

Stayed 2 nights in Jun 2023

6/10 Okay

Debra

Liked: Staff & service
First of all the staff was very nice. Our room was not so nice. When we walked in the room it felt cold and damp (like the carpet might have been wet). Then we noticed the clock was not set so tried to fix it but it evidently was broke. The carpet was in need of a cleaning. And the next morning there was a bug crawling on the floor. The breakfast was good, but the coffee in the carafe was warm. I like my coffee hot.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Debra A.

Stayed 2 nights in Jun 2023

2/10 Terrible

Hanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay here again!!!
When I checked in the front dest receptionist was very kind and had everything in order for a fast check in. After that it went all down hill the shower had no pressure, there were bugs “ants or termites” all over the inside of the window the picture was from this morning after we sprayed them with alcohol. The AC could not keep the room cool, the WiFi did not work so good thing I was not needing to do any work on my computer it would show hooked up then as soon as you got on line it would drop off. All in all would not recommend staying there at all not until they get the there stuff together for the price and the name on the hotel being a reputable company I was highly disappointed.
Stayed 1 night in Jun 2023

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in May 2023

6/10 Okay

Christian

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Room was not ready Room was dirty
Stayed 1 night in May 2023

8/10 Good

sandee

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, room comfort
Tough luck!!!
After a long day at a tournament, we just wanted to relax and put a movie on for the kids. The TV was not working and after calling the front desk several times, I was basically told it is what it is. There was no offer to rectify the situation or even send anyone to our room to look at it. She pretty much said tough luck. So, I paid over $200 for a room with no tv.
Stayed 1 night in May 2023

10/10 Excellent

PATRICIA

Stayed 3 nights in Apr 2023

10/10 Excellent

prisela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 1 night in Apr 2023

4/10 Poor

Brandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our hotel room was not very clean. I found a penny on the floor, the ac unit had drink stains on it, the bathroom floor had hair in the corners. The hotel looked nice from the outside and the staff was very friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Norma

Stayed 1 night in Apr 2023

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine on our floor was out of service. There was a large group in the lounge area that was very loud.
Stayed 4 nights in Feb 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
I enjoyed the King Room and the great staff and breakfast!
Stayed 3 nights in Mar 2023

10/10 Excellent

Daniel, Bryan

Stayed 2 nights in Apr 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me eats food and turn it into poo
Stayed 2 nights in Mar 2023

10/10 Excellent

Augustine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfactory
Stayed 1 night in Mar 2023

10/10 Excellent

Marleny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023