Ratings based on 323 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017 on Wotif
We had a great stay enjoyed every moment with in walking distance to what we needed hotel was lovely had everything we needed the stay was amazing.
Comment from Hotel Management
May 8, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you very much for staying with us, and thank you for your feedback appreciate it looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from melb

Great lication close to the beach.

Posted May 2, 2017
Great package with friendly helpful staff in great location. Beach on your back door. Clean room. Great pool. Good breakfast. Will stay again
Comment from Hotel Management
May 3, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 1, 2017
Will stay again. Great pool. Great food Friendly staff
Comment from Hotel Management
May 3, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thanks for staying with us. We appreciate your feedback looking forward for your next stay
2 out of 5
by A verified traveler from London

Cockroaches, hard bed and not ready for guests

Posted Apr 19, 2017
I had to wait over an hour to check in and was not offered any complimentary drink while I waited. The beds are hard like a super thin mattress has been put on a block of wood. I had two cockroaches take a walk across my room's floor. Housekeeping burst into my room without knocking an hour before check out because front desk had told them I had left already. Breakfast was very average. Eggs often severely uncooked. I get the impression the staff aren't looked after by the hotel very well.
Comment from Hotel Management
May 2, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we 're sorry you were unhappy we will work hard to fix the issue experiences thank you for letting us know looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Wonderful hotel on the beach

Posted Apr 8, 2017
Had an amazing experience. This hotel is on the beach & close to everything I wanted. Will be returning in the future.
Comment from Hotel Management
Apr 10, 2017 by Riana , Hotel Management
Thank you very much for staying with us, looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Great staff, great pool. close to beach

Posted Apr 2, 2017
Pros: The staff, the closeness to the beach where it is so much cooler The pool was great
Cons: We were there for Nippy (silent) day, I feel as tourists we should have been able to have television on Yes around pool water needs to be drainded awa
Location: The location is great lots of walking on beach lovely places to eat at beach
We had a unlucky experience where my Mum fell and broke her Hip and had to go hospital The staff were so good, sent flowers , took me to the hospital every day. They were all so kind to me while I waited for mum to get better Every one asked everyday how she was.
Comment from Hotel Management
Apr 7, 2017 by Riana , Hotel Management
Thank you very much for choosing Pelangi Bali Hotel stay with us, sad to know your mom accident during your holiday, we will improve our service and hope you and your family will stay with us again
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Mar 28, 2017
Loved it was very relaxing breakfast awesome pool awesome staff friendly
Comment from Hotel Management
Apr 7, 2017 by Riana , Hotel Management
Thank you very much for choosing and stay with us, looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location and fabulous pool!

Posted Mar 27, 2017
I had a great experience at Pelangi, such lovely staff and really great location. The pool is sensational, sun lounges and towels always available, swim-up bar good too. Breakfast was everything you'd want. I upgraded to a Deluxe room - originally booked superior, nothing wrong with it, it was clean and tidy but a bit small, and as I was staying 2 weeks, I wanted a little more space and luxury etc. I would recommend the extra money is well worth it for the nicer room.
Comment from Hotel Management
May 2, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we appreciate your feedback looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017 on Lastminute
Pros: Pool was good. Breakfast included, plenty of food options available. Hotel was clean and well maintained.
Location: Excellent access to the beach and restaurants. Close to shops
Pleasant stay. Staff were attentive and friendly. Hotel in very good position - close to beach, shops and restaurants.
Comment from Hotel Management
May 2, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we appreciate your feedback looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice Hotel close to beach in a quiet location

Posted Mar 21, 2017
Pros: It was great to be able to watch the waves on the beach as we had breakfast, (which was also amazing), and watch sunsets over the beach from the hotel
Location: Easy to find our way along the beach to walk to Kuta and Legian. Great location to set off from for day trips to see different parts of the Island.
Hotel staff very friendly and accommodating. While not the latest decor, the Hotel had a lovely Balinese charm and is kept very clean. After bringing back a large fish from a fishing charter, the Hotel Restaurant kitchen staff did an amazing job preparing a wonderful meal for us from it. This made our special anniversary even more special.
Comment from Hotel Management
May 2, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we appreciate your feedback looking forward for your next stay