Ratings based on 368 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Beach front hotel

Posted Feb 19, 2018
Pros: The location is perfect. Good value for money for a beach front hotel.
Cons: Needs renovation and modernisation.
Location: It's on the beach with plenty of restaurants and bars. Perfect for shopping and cheap massages on the beach. You can learn to surf on the beach.
Good for group bookings. The hotel is a bit old but the staff and the cleanliness of the room makes up for it. It's on the beach but the rooms do not have beach view. The photos of the property are a bit misleading. Food at the restaurant is good and varied.
Comment from Hotel Management
Feb 20, 2018 by Riana Angelia (eCommerce) , Hotel Management
Dear Ms. Jia, Thank you for staying with us, we really appreciate your feedback, we will work hard to fix the issue regarding your experience during stay with us
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Lovely hotel in great location

Posted Jan 30, 2018
Very helpful staff and has all the facilities without being too fancy.
Comment from Hotel Management
Feb 5, 2018 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler

First Time in Semniyak

Posted Jan 19, 2018
Pros: Pool area
Cons: update showers
Location: Fantastic location as it is right on the beach and a easy walk to restaurants and bars
This was the first time we had stayed at the Pelangi Hotel and we really enjoyed our time there. It had been recommended by family members who stay there every year. The pool area is fantastic and backs onto the beach. Loved the swim up bar. Close enough to walk to restaurants and heaps of places for massages etc. Rooms were nice, bits of the common areas of the hotel probably could do with an update and maybe the showers. However I would definitely go back again as we loved our time there. One thing though the staff seemed obsessed with reminding you if you loose the card for your room it will cost you to replace it!!
Comment from Hotel Management
Jan 29, 2018 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we really appreciate your feedback to upgrade our quality, we will discuss with our team regarding bathroom and room card key, looking forward for your next stay
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location

Posted Jan 8, 2018
Pros: Clean
Cons: Open rooftop terrace.
Location: Excellent location. Unfortunately some close by well known places are now not good value for money at all. Greed has come to Bali.
The hotel is a bit tired and needs some updating. Unfortunately the rooftop terrace was not open during our stay. My suggestion would be have this open all the time should be one the hotels major draw cards. The rooms were clean and the staff friendly.
Comment from Hotel Management
Jan 16, 2018 by Riana Angelia (eCommerce) , Hotel Management
Dear Mr/s Mick, Thank you for staying with us, we really appreciate your feedback to improve our quality and standards, looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from port hedland

Great hotel right on beach, close to shops, easy w

Posted Dec 31, 2017
Pros: Close proximity to beach, shops, restaurants, great pool and fruendly staff
Fabullus holiday at great hotel, staff were so helpful and friendly, great breakfast spot with good ocean view.
Comment from Hotel Management
Jan 16, 2018 by Riana Angelia (eCommerce) , Hotel Management
Dear Ms. Elaine, Thank you for staying with us, we really appreciate your feedback to improve our quality and standards, looking forward for your next stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Pelangi Hotel and Spa

Posted Dec 2, 2017
Pros: Close to the beach and great pool area.
Cons: the rooms could be updated abit but overall the resort was ok.Needs to have air conditioning in the bar in recepetion not just a fan.
Location: Good beach and restaurants.
The room was cleaned well all the time,close to the beach and staff were friendly.Breakfast was good.
Comment from Hotel Management
Dec 12, 2017 by Riana Angelia (eCommerce) , Hotel Management
Dear Ms. Dianne, Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very friendly and very family like cant do enough

Posted Nov 26, 2017
Pros: Everything
Cons: Was built in 2002, could be getting a little tired. They have started doing up most rooms.
Location: The food at hotel was good but also food places at the beach good nearby. the nights are great with music at the beach
My Husband and myself went as we needed a holiday but I like shopping We are always made at home. the staff are great . It is as close to the beach as you can get. It is much cooler the closest to the beach. Food mainly breakfast is good. I have been going there since it was built 2002. My mum and myself went and she had a fall The hotel couldn't have done enough.== Took me to visit in hospital every day. Took her flowers I can highly recommend.
Comment from Hotel Management
Dec 12, 2017 by Riana Angelia (eCommerce) , Hotel Management
Dear Mr/s. Kim, Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Nz

Posted Nov 24, 2017
Friendly and accomodating staff. Loved the pool and swim up bar and being able to see the beach and waves breaking whilst being in the pool. Local restaurants and beach just off the steps of the hotel
Comment from Hotel Management
Dec 12, 2017 by Riana Angelia (eCommerce) , Hotel Management
Dear Mr/s. Brooke, Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017 on Wotif
love the hotel, love the pool area. close to beach.
Comment from Hotel Management
Dec 12, 2017 by Riana Angelia (eCommerce) , Hotel Management
Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay
5 out of 5
by A verified traveler

Posted Nov 19, 2017 on Hotels
Great relaxing vibe, would liked to stay longer, Room was very nice, nice and cool and great to come back to, clean rooms, only the water for the shower came out sandy so we decided not to take a shower and used a pack of tee tree wipes, I'm sure its just because the pipes may have been backed up
Comment from Hotel Management
Dec 12, 2017 by Adek, Hotel Management
Thank you for staying with us, we really appreciate your feedback, looking forward for your next stay