Ratings based on 62 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Perth, Australia
Exactly what we hoped for.Posted Jul 12, 2017
From the start to the end of our trip we were treated to exceptional hospitality. We were so relaxed by the end of the trip we didn't want to leave. We were in Bali on a girl' s trip for my sister's 30th birthday. The villas are clean and well maintained. The decor is lovely and we really enjoyed having so many different spots to lounge around in. Nothing was too hard for the staff. Even when we mentioned that we loved star fruit the staff went out to the markets to buy that fruit specifically. The breakfast and afternoon tea is brought to your Villas and are delicious. We mainly ate the Indonesian breakfasts, so highly recommend these. There is a shuttle service from the airport but you do need to request this directly from the hotel so call them or email them with arrival details beforehand. They also provide transport into Seminyak but not back. When there wasn't a car available they paid for our taxis. There were just so many things to say thankyou for that it's difficult to stop. Now that I have stayed here I understand why they have the rating they do! I would highly recommend getting a taxi back to the hotel rather than walking as it is a dark and narrow road from the main road and it is difficult for cars or bikes to see you in the unlit areas. This distance is one of the reasons for the tranquility you will experience though.
for Everyoneby A verified traveler
Amazing!!Posted Apr 22, 2017
The villa and service was excellent. The staff was very friendly. It was very convenient that they offered free shuttle to the village and the airport. I highly recommend it
by A verified traveler
Perfect VillaPosted Apr 5, 2017 on Hotels
Great service, quite and private facilities, can spend whole day inside not going out, BBQ, massage, etc. all can be arranged onsite. Strongly recommend and hope to come back soon.
for Couplesby A verified traveler from Vancouver, Canada
I challenge you to find a better place to stayPosted Jan 2, 2017
Pros: The staff, the property is exactly like the photos, it's AMAZING.
Cons: There's no restaurant/cafe on-site, so no way to meet other guests (which would have been nice - although we met an Australian couple by accident)
Location: It's a 10-min walk to the beach and great restaurants; The One's room-service is from nearby restaurants, which are REALLY GOOD
I've been to 22 countries. All continents except Antarctica. Amazing hotels. Amazing places. The One is the only property in the whole world I've ever stayed in that I could hardly hold back tears when leaving. Manager Pipi and all the others made us their family. This was 7-star service at a 5-star property. I would fly the 19 hours back just to stay at The One, honestly. Personal butlers every day. Personal driver whenever you need. Authentic, good people trying to take good care of their guests. Big breakfasts, complimentary afternoon teas (with food!), great location... I can hardly say enough about our stay. I should say that as a same-sex couple, we were treated with the utmost respect. We were taken care of from beginning to end, and The One and its staff made many gestures to go beyond the call of duty to make us feel very special here. I would say this is the best place I've ever stayed in, and that's saying a lot.
by A verified traveler
Posted Oct 13, 2016 on Hotels
for Couplesby A verified traveler from New Zealand
Our Honeymoon stayPosted Jun 20, 2016
Pros: Luxury, private, well cared for and well run.
Cons: Very little if anything
Location: Located near to the beach and also Seminyak town centre.
The Villa and staff exceeded our expectations in every area from comfort to service. We were looked after very well and every need was catered for by staff who were always smiling and were willing to go the extra mile.
by Ana Soledad from Zaragoza
Posted Apr 1, 2016 on Hotels
Great stay with my family, service was fantastic and the villas are wonderful. Food was good, too. Only 5 minutes to central shopping area in Seminyak.
by Wahid from Dubai
Great place for couplesPosted Mar 31, 2016 on Hotels
Fantastic place for couples to relax with very high level of privacy. Everything was great and my wife and I really enjoyed our 4 night stay there.
for Everyoneby A verified traveler from england
AMAZING AMAZING AMAZING VILLAPosted Dec 15, 2015
I have travelled all over the world and have stayed in many 5* accommodations however this villa was totally amazing the service was out of this world night and day staff are there for your needs will defo be coming back Most amazing place ever so clean food was amazing and staff we'll never ever met people who are so friendly
for Everyoneby A verified traveler from brisbane
Nice and privatePosted Oct 9, 2015
Love our stay and wish it was longer. Will definitely be back and will be telling all our friends.
Comment from Hotel Management
Nov 13, 2015 by Oka, Hotel Management
Dear Mick, Thank you for your feed back and glad to hear you had a lovely stay with us. On behalf of the entire team, we are looking forward to welcoming you back on your next holiday.