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We loved our stay. The beds and bedding were so comfortable. The pool and hot tub were great. Breakfast and coffee made the morning checkout memerable. The view from our room was fantastic.
Was a smooth check in and check out. Convenient for our trip to Canada.
Azim
Stayed 1 night in Mar 2024
8/10 Good
nancy, Brentwood
Traveled with partner
Feb 19, 2024
Liked: Cleanliness, staff & service, amenities
The front desk customer service was excellent. Especially Michael my husband had an injured ankle was on crushes our room was initial on the 3rd floor. He arrange for us to have a 1st floor room which to me was exceptional customer service. Thank you Michael.
Worn carpet, wall paper, desk chair. Iron put out nasty, sticky white stuff, ironing board fell apart as I started to set it up, shower had black stuff (mold, mildew?) at seams. Room felt crowded.
Great view of Seneca Lake.
Needs attending to in the gym. Only one machine worked and it was lopsided on the treadmill. Can’t say you have a gym when no machines work. Pool was clean. No vending machine options for snacks.
The hotel is in the downtown area of Geneva. There are many places to walk to from the location.
Monica
Stayed 1 night in Nov 2023
6/10 Okay
william
Nov 9, 2023
Liked: Cleanliness
william
Stayed 1 night in Nov 2023
6/10 Okay
Judith
Traveled with partner
Oct 17, 2023
Liked: Staff & service
We have stayed at several Hampton Inns in our travels. This one was was not equal to other Hampton Inns. While It's location is convenient to downtown Geneva, the overall condition felt a bit tired. The breakfast was also not equal to other Hampton Inns.
Judith
Stayed 1 night in Oct 2023
6/10 Okay
Lisa
Traveled with partner
Oct 16, 2023
Liked: Cleanliness
This property was clean and convenient. It was centrally located to see Lake Geneva and sample the wineries near by.
Very nice room. The beds were a little firm but still confortable. Breakfast was very nice with a variety of hot food.
Verified traveler
Stayed 1 night in Aug 2023
10/10 Excellent
David
Traveled with partner
Aug 19, 2023
Liked: Cleanliness, staff & service, amenities
The website advertised a pool and hot tub on the premises but we found that the hot tub was not working.
We booked a room there because we were looking forward to using that hot tub.
Comfortable room in a great location to the top of the lake, with areas to walk.
John
Stayed 1 night in May 2023
6/10 Okay
Verified traveler
Traveled with family
May 14, 2023
Liked: Cleanliness
The hotel had a distinctive smell in the hallways, and it was clear that the premises needed an upgrade in the rooms. The furniture was old and scratched. Breakfast was the best I'e had in a long time.