Great potential, but dates and poor service.
Posted Oct 4, 2016
The hotel is located on the lake and is in a beautiful setting. I found the desk staff to be unpleasant and borderline rude - some training/effort is in order. The hotel looks very dated. The carpets are stained and need to be replaced. The rooms are clean, but also dated. Our sink did not produce hot water, and our tub did not drain. We reported this, were told that it would be fixed, but it was not. The elevators are ancient and take forever. The bar staff is clueless, with the exception of the bar tender name Abbie. He was very pleasant, quick and customer oriented - the best employee I interacted with while I was there. Overall, this was a very disappointing experience, and I would not recommend the hotel until they upgrade it and make some staff changes.