Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from brooklyn, ny

Posted Jun 29, 2015
We loved the location in downtown Seneca Falls. The hotel was beautiful and comfortable. Breakfast was included, which was an especially nice convenience.
5 out of 5
by A verified traveler from Fair Haven, NY

Graham getaway

Posted May 18, 2015
Surprisingly nice for a small community! We'll be back.
5 out of 5
by A verified traveler from New York City

Friendly, helpful staff, quaint, charming

Posted May 17, 2015
Pros: It's quaint and charming.
The Gould is a great place to stay because of the friendly, attentive staff. The hotel lobby is beautiful, dark wood, vases with flowers and the room which was recently renovated are gorgeous. Great mattress, lighting, the bathroom and all the fixtures are beautiful, the show staff very modern. Small comfy couch at end of bed, large flat panel TV, small desk, closet. Coffee maker. The room mets all needs. It's situated on main street.
4 out of 5
by A verified traveler

Modern amenities in a comfortable and pretty room

Posted May 5, 2015
The bed was so comfortable and the shower was great. The staff was friendly and helpful. Good location, close to the wine tours.
4 out of 5
by Lois L.

anniversary trip

Posted Mar 15, 2015 on Orbitz
Hotel was in a good location. It was a bit overpriced.
4 out of 5
by CL

Elegant Hotel

Posted Feb 18, 2014
This hotel sits nicely in a medium priced zone and provides a very fine hotel experience. This has not always been the case in the past - for while the visual appeal of the rooms was fine the service often times lacked. This is a very modern hotel and it lacks a certain warmth as there are no carpets or soft chairs to repose in the room. The bed is wonderful and the shower and bathroom very nice. Hopefully we will see some changes to add further comfort but the room is very attractive and interesting.
5 out of 5
by Dex from Orchard Park, NY

Nice modern retrofit of an older hotel

Posted Nov 18, 2013
Pros: Very clean with friendly staff. Nice sized room.
Cons: Nothing
Location: Very good location in Seneca Fall - which seems to be a very nice small town. We did the Wine Trail that day - so this place was perfect.
Had a very nice stay. The staff was welcoming, the room nicely sized - we had a king suite. The bathroom had double sinks and a nice sized shower. There was a living room with a couch and chair as well. TVs in both the living room and bedroom. The room was super clean - as was everywhere we went in the hotel. We ate in the bar area for dinner. The bar is very cozy and the bartender was very nice. I had a great Reuben Sandwich and my wife had onion soup - which was very good as well. We had breakfast in the dining room and that looked to be a nice room in which to have dinner. The furniture was very modern in appearance and the bed was very comfortable. I'd definitely recommend this place to friends and family.
5 out of 5
by rob

This traveler left a rating score only Posted Nov 12, 2013
5 out of 5
by A verified traveler from Fly Creek, NY

Discovered a nice hotel and a beautiful town.

Posted Oct 28, 2013
Pros: Nice uncluttered rooms without carpeting.
Location: Took a nice walk by the canal in the morning. Spent most of the time in Aurora but would have loved to visit the shops and museum if I had more time.
Great place to stay for parent's of Well's College students. Cozy bar with great Friday night band. Wonderful dinner without crazy prices.
5 out of 5
by Lisa from Cleveland

Great location for a Finger Lakes visit

Posted Oct 21, 2013
Pros: Clean, comfortable rooms. Friendly, helpful staff. Convenient location. Great food in the restaurant. Cool decor.
Cons: slow elevator; no desk lamp
Location: Womens Hall of Fame; birthplace of womens rights movement; convenient for winery tours; Its a Wonderful Life Museum