Ratings based on 150 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

one of the nicest hotel in sengigi

Posted Aug 28, 2017
spent three nights in this hotel by sengigi beach. it's one of the nice hotels along sengigi beach. room is spacious and comfortable. love it, except that it doesn't really have ocean view as claimed. breakfast is great with a few menu options to choose from. it comes with fresh tropical fruits, fresh fruit juice, coffee/ tea, started and main. hotel is centrally located in sengigi, where we could move around by taxi. made a day trip to gili islands (not arranged by the hotel). this should not be missed. gili islands are beautiful. we had one of the best snorkelling experience. would probably opt to stay at one of the gili islands the next trip.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel and staff but room needs upgrades

Posted Aug 7, 2017
The staff were warm and helpful. The room that I was given did not have a good view and the bathroom had mold. Asked to change but they said the resort was full. I was not impressed to get such a room for the price I was paying. They also did not have much options in terms of solo traveler.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Very inviting and comfortable villas.

Posted Jul 14, 2017
Pros: Cleanliness, location on the beach, quiet at nights, staff very eager to please!
Cons: Happy hour should include beer
Location: Rent a scooter and tour around or hop on a boat just steps away from your room and do the Gillis. Surfing is good for beginners too!
My wife and I had a great experience at the Sudamala Resort. We enjoyed the pampering/attention/care given by the staff.
3 out of 5
by A verified traveler from Kuala Lumpur

Lots of bed bags

Posted Jul 13, 2017
After we came back we realised that there were lots of bite on our body and Dr described them at bed begs.it is very disappointing. This is such an expensive hotel and they should clearly vaccum the rooms and spray the room with pesticides. My wife is still suffering. Regret badly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Staff are very helpful and nice

Posted Jun 23, 2017
Staff are helpful, nice and when we asking for any help, they will immediately try their best to do it for us with quick respond.
Comment from Hotel Management
Jun 27, 2017 by Sudamala Suites and Villas Sengigi Team, Hotel Management
Dear Sim, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. It was nice to have you as one of our guest and your feedback is much appreciated, and we do hope your feedback will be helpful for our upcoming guest and future guest. Thank you for your kind attention and please do not hesitate to contact us for further information and assistance.
5 out of 5
by Chris

Amazing Hotel !

Posted Jun 20, 2017 on Hotels
Amazing stay in the sunset view room. The hotel facilities and staff were great ! Would highly recommend staying here.
Comment from Hotel Management
Jun 27, 2017
Dear Chris, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. We have noted that you enjoyed your stay with us at Sudamala Suites and Villas Senggigi. Your nice feedback will be helpful for our upcoming guest and future guest. Once again thank you very much for your stay and nice feedback, much appreciated. Best regards, Sudamala Suite and Villas Senggigi Team
4 out of 5
Recommended
for Couples
by A verified traveler from KL

One of the best resorts at Senggigi Beach

Posted Jun 6, 2017
Pros: Very nice quiet resort with excellent hospitality...just stay in and enjoy the place!
Cons: ....
Location: Nice beach facing the Mount Agung
Nice and comfort room. Excellent food! Nice beach
Comment from Hotel Management
Jun 27, 2017 by Sudamala Suites and Villas Senggigi Team, Hotel Management
Dear ZZ, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you very much for your recent stay with us and thank you for your nice feedback. we have noted that you are enjoyed your stay, food and the environment. Once again thank you for your for your nice feedback and it will be helpful for our upcoming guest and future guest. thank you and best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Beautiful hotel and setting. Great food and staff

Posted May 4, 2017
Pros: The service was first class
Location: You can surf right in front of the hotel
The hotel emailed us a few weeks before our arrival to make sure everything would be great when we arrived. The staff was very attentionate, the food was great, and the setting is beautiful.
Comment from Hotel Management
Jun 27, 2017 by Sudamala Suites and Villas Senggigi Team, Hotel Management
Dear Mike, Warmest Greetings from Sudamala Suites & Villas Mangsit, Senggigi-Lombok. Thank you for your nice feedback and thank you for your recent stay with us at Sudamala Suites and Villas Senggigi. We have noted that you enjoyed your stay with us, and it was great pleasure for us to have you as one of our guest and you enjoyed your stay. Once again thank you for your nice feedback, much appreciated and it will be helpful for our upcoming and future guest. Thank you and best regards, Sudamala Suites and Villas Senggigi Team
5 out of 5
Recommended
for Couples
by A verified traveler from KL, Malaysia

Perfect place for a serene getaway

Posted Apr 9, 2017
Pros: The serene atmosphere and the friendly worker
Location: There's mini mart just walking distance from the hotel and a scuba shop inside the hotel.
I overwhelmed to receive a greeting email prior to my arrival, with information on free yoga class on Saturday and available Spa treatments and trips for us to plan. As we arrived, they welcomed us with refreshing drinks. The workers are very friendly and helpful throughout our stay there. We stayed at Narmada Sunset View Suite with a gorgeous ocean view. The breakfast was really good, from Western to Local set to choose from. If you're an avid diver, there's a Froggy Scuba shop in the hotel. We managed to go two dives trip on the next day. Since we only stayed for 2 nights in Lombok, we didn't have much time to explore the local food there, so we decided to dine in the hotel and tried the Begibung set and it was really delicious and most importantly an authentic dining experience! Before the dinner, we went to hotel Spa, Mango Tree Spa. We were so lucky to get Happy Hour promotion price with excellent service. Thank you Sudamala for making our stay a wonderful and memorable one!
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Fantastic Hotel & close to beach

Posted Apr 3, 2017
Pros: Sunset ocean view & environment
Cons: HouseKeeping probably can be more details to fill in complete set of toiletries & bathrobe.
Location: there are few warung (Warung Paradiso & Nuf Said) next to hotel are serving super good food. Gili island for snokerling and diving. Surfing lesson
Great deal for Suite with ocean view and free upgrade to Villa.Friendly staff and tasty breakfast. Romantic Dinner . at beach side & Awesome sunset view. beautiful Black sand seaside . Incredibly relaxing place.