Ratings based on 1,035 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel is ideally located for tourist locations

Posted May 10, 2017
Pros: Nicely located just next to the airport shuttle bus stop. Basically as good as a taxi stopping in front of the hotel.
Cons: A bit of flexibility is probably more appreciated.
Location: walkable nearby locations for tourist sites like palaces and gardens. Nice and affordable restauarants nearby.
Nice hotel. New and modern. Rooms are clean and immaculate. However did not like that they charge for late check-out or early check-in with no exceptions. Wanted to have 2 hours late check out and that would have cost me an extra 20,000 won. Would not give me points against my BW loyalty scheme as I have booked the hotel via expedia. Staff are however very polite and helpful.
Comment from Hotel Management
May 12, 2017 by BEST WESTERN PREMIER KUKDO HOTEL, Hotel Management
Dear. Mr/Ms, Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. And I would like to apologize for not exceeding your expectations. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards,
3 out of 5
by A verified traveler from Singapore

Hotel Wi-Fi issue

Posted Apr 23, 2017
The rooms are not sound proof. U can hear people talking along the walk way. It's quite noisy. The free Wi-Fi isn't very helpful, common Wi-Fi shared by all rooms in the same floor and I had problem linking up my Apple products. Hotel staff weren't able to solve the issue as well.
Comment from Hotel Management
Apr 25, 2017 by BEST WESTERN PREMIER KUKDO HOTEL, Hotel Management
Dear. Mr/Ms, Desmond Thank you for your stay in Best Western Premier Kukdo Hotel. On behalf of our entire team, I would like to apologize for wi-fi and noisy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards,
4 out of 5
by A verified traveler

Nice concierge staff

Posted Apr 21, 2017 on Hotels
Location was out of the hot zone but quite cheap to catch a cab to nearby myeongdong. I like the interesting room design which may not suit everyone.I found the concierge staff were nice and helpful however couldn't say the same for the receptionists. Personally I found that some receptionists were hard to understand with their accent and not helpful when you ask for help. The rooms are very clean but 3 out of 6 nights I had to request for item that was not replaced after houseleeping. I will recommended staying here if you are quite familiar with Seoul and want a spacious room out of the busy area of myeongdong.
Comment from Hotel Management
Apr 25, 2017 by Mina, Hotel Management
Dear. Mr/Ms, Customer Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. AndI would like to apologize for help when you ask. Your comment is very important to us and we value your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Very pleasant stay with clean comfy bed and stylish room design..
Comment from Hotel Management
Apr 20, 2017 by BEST WESTERN PREMIER KUKDO HOTEL, Hotel Management
Dear. Mr/Ms, Customer Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you
5 out of 5
by A verified traveler

Posted Apr 7, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017 by Mina, Hotel Management
Thank you for your stay in Best Western Premier Kukdo Hotel and we value your feedback. Thank you BEST WESTERN PREMIER KUKDO HOTEL
3 out of 5
by A verified traveler

Posted Mar 23, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017 by Mina, Hotel Management
Dear Customer Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
3 out of 5
by A verified traveler

Nice cheap hotel

Posted Mar 15, 2017 on Hotels
Bed is not very comfy. Pretty old. Got told off by my wife every time I moved...she could feel all vibrations. Location is ok and friendly staff
Comment from Hotel Management
Mar 29, 2017 by Mina, Hotel Management
Dear. Mr, Anonymous Thank you for your stay in Best Western Premier Kukdo Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel have charges me on 1000 won for nothing

Posted Jan 16, 2017
hotel have charges me on 1000 won for nothing.....................................................................................
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Spacious room size, close to subway station

Posted Jan 3, 2017
Pros: Close to subway, just walk 1 min.
Cons: Maintenance work
Location: You can find the famous breakfast shop Isaac nearby.
Overall is good. Spacious, friendly staff. Only the decoration is a bit old. Recommend to do some maintenance work at bath room, room floor.
4 out of 5
by Elizabeth

This traveler left a rating score only Posted Jan 1, 2017 on Hotels