Don't be fooled by the name
Posted Jan 6, 2010
During international travel I thought it was a good idea to use a hotel name I know and trust, silly me. The Grand Hilton Seoul was a real disappointment. The grand lobby of marble and granite is impressive, but wait to you try the bed, what a huge disappointment. I think they are the original mattresses from when the hotel was built. I felt every single coil and tiny movement of my boyfriend. And the hairdryer in the bathroom was scary at least, looking like a device of torture. Any hoping that we may escape the hotel for a yummy authentic Korean BBQ dinner was a let down as well. The "concierge" didn't know where we could find Korean BBQ in Korea, WHAT!!! And what little communication we could make was extremely strained with the hotel staff, except one shining light, who spoke excellent English and was able to easily direct us to the location we wished at the time. I wish I knew her name, so I could give her proper accolades, but she was not one of the "concierge's", just a desk clerk. And to be clear on the beds, it is not just one unlucky room. We had two separate check in dates due to travel plans mid week, so we had two bad beds. We also thought the hotel was much closer to the city, but really it is a 15-30 minute taxi ride to downtown, and a 10 minute walk to closest subway.