Ratings based on 670 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you,
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you
1 out of 5
by A verified traveler

They ruined the name of Intercontinental

Posted Oct 18, 2016 on Hotels
This is not an Intercontinental!
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, I am very sorry to hear that you did not enjoy your stay with us. Naturally I would be very interested in hearing where we fell short on your expectations as we generally receive very positive reviews. Hopefully your next stay will be more enjoyable. Best Regards, General Manager
5 out of 5
by A verified traveler

Great room but the lights are too dark

Posted Oct 15, 2016 on Hotels
premium location, great staff. Very large and clean room, but the room was too dark even we switched on all lights.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderful 5* review following your recent stay. We shall track back and take a look at your room and update the lighting as requested. Thanks again and hope to welcome you back sometime soon. Best Regards, General Manager
5 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderful 5* review. Hope to welcome you back sometime soon. Best Regards, General Manager.
4 out of 5
by A verified traveler

Posted Oct 2, 2016 on Hotels
I like the location and the front staff was very friendly. The restaurant greeter(man) was not so friendly. The room and the hall smell was musty.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback and comments following your recent stay. I shall certainly share your comments with the team and we hope to welcome you back for another stay sometime soon. Best Regards, General Manager
4 out of 5
by A verified traveler

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review. Best Regards, General Manager
5 out of 5
by A verified traveler

simply the best - Intercontinental Seoul Parnas!

Posted Aug 12, 2016 on Hotels
Everyone was courteous and friendly at the Intercontinental and I will definitely stay there again when next i visit Seoul again.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for your wonderful 5* review and comments following your recent stay, much appreciated. To hear that you will return to our hotel on your next visit is all we can ask for and we all look forward to welcoming you back sometime soon. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2016
Very nice hotel staff. Excellent services ! Best location !
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for your wonderful review. Hopefully we can welcome you back sometime soon. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great hotel in convenient location

Posted Jul 15, 2016 on Orbitz
My husband and I loved our stay at Grand Intercontinental. It's located right next to a huge mall named Coex and you can find almost everything in this location. The comfort of the mattress was a huge plus and the breakfast buffet was amazing. Also, they allow you to check out by 2pm, which is 2 hours later than normal check out time with no extra charge if you give reception early notice. The only inconvenience was that they don't provide free wifi.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you so much for your wonderful 5* review and comments following your stay. Hopefully we can welcome you back again sometime soon. Best Regards, General Manager