Ratings based on 2,117 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Highly convenient hotel for shopping and transport

Posted Mar 30, 2017
Pros: Very good shower
Location: shopping, having meals, cafe hopping, underground street shopping, airport bus at door step, subway at door step
We booked a triple room for 4 nights within our total 5 nights in Seoul. After every hectic outing to nearby bustling Myendung district, it's a hotel we were eager to go back to due to its high standard and comfort. Can't think of a better hotel in the same vicinity, although the room rate was a bit on the high side. Overall it's definitely worth the price, and no regrets absolutely for the very good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from CHI

LOTTE HOTEL

Posted Mar 29, 2017
Center of city, beautiful view from hotel, warm services by hotel Staff.. I always prefer to stay in same hotel when I visit to Korea.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Singapore

Great hotel in the City

Posted Mar 26, 2017
Pros: Clean, spacious and luxurious.
Cons: Nothing I can think of.
Location: There's shopping. Public transport is also very accessible.
Stayed for 2 nights and was upgraded by Expedia. Nice surprise and much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Touristy shopping!

Posted Mar 25, 2017
Wonderful location, with Lotte Duty Free right next door, and Myeongdong shopping District just across the road. Rooms in Main Wing is better (more newly renovated) than rooms in New Wing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent downtown Hotel close to everything

Posted Mar 24, 2017
Cons: Prompt house keeping when requested.
Very easy excess to public transport, shops, restaurant, convenient store, sightseeing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location

Posted Mar 24, 2017
The shopping connected to the hotel is great. The location is pretty central
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome stay!

Posted Mar 24, 2017
It was the right decision to stay at lotte, everything was great. Attentive staff from ground floor check in to the 16th check in counter. Room was big and bed comfy. Lobby and bell counter was great too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel but dated.

Posted Mar 20, 2017
Pros: Location
Great service! Rooms are getting old in the main wing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Mar 19, 2017
No complaints, everything was top notch! Hotel staff always eager to help. Love the location- close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best location in Seoul

Posted Mar 17, 2017
This hotel has a nice location in the middle of Seoul city for shopping and has a nice Italian restaurant in the new wing recommended