Lotte Hotel World

Photo gallery for Lotte Hotel World

Featured Image
Minibar, in-room safe, laptop workspace, iron/ironing board
Minibar, in-room safe, laptop workspace, iron/ironing board
Minibar, in-room safe, laptop workspace, iron/ironing board
View from Room

Overview of Lotte Hotel World

Lotte Hotel World

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
240, Olympic-ro, Songpa-gu, Seoul, Seoul, 138-220

Explore the area

  • Popular LocationLotte World Tower5 min walk
  • Popular LocationLotte World12 min walk
  • Popular LocationOlympic Park19 min walk
  • AirportSeoul (GMP-Gimpo Intl.)30 min drive

Choose dates to view prices

About this area

Seoul

Located on the riverwalk, Lotte Hotel World is in Songpa neighborhood and is connected to a shopping center. Charlotte Theater is a cultural highlight and some of the area's popular attractions include Lotte World and Kidzania. Traveling with kids? Consider SMTOWN coexartium and Children's Grand Park.

What's nearby

  • Lotte World Tower - 5 min walk
  • Charlotte Theater - 8 min walk
  • Kidzania - 11 min walk
  • Lotte World - 12 min walk
  • Olympic Park - 19 min walk

Getting around

  • Jamsil Station - 5 min walk
  • Anyang Station - 22 min drive
  • Incheon Intl. Airport (ICN) - 58 min drive

Restaurants

  • Toh Lim — 1 min walk
  • La Seine — 1 min walk
  • La Seine — 5 min walk
  • Pascucci — 6 min walk
  • Starbucks — 6 min walk

About this property

Lotte Hotel World

5-star luxury hotel connected to a shopping center in Songpa
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a complimentary children's club, and valet parking. All 477 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Guests will also find sitting areas, 24-hour room service, and refrigerators.
Lotte Hotel World offers 477 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 37-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Seoul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (KRW 25000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: KRW 36000-36000 for adults and KRW 22000-36000 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Conference center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Renovated entire property - June 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
This property requires that guests have proof that they have stayed within South Korea for 14 days prior to check-in.
Quarantine-exempt guests are required to present an exemption certificate and proof of a negative PCR test for COVID-19 at check-in.

Renovations and closures

The property will be renovating from May 25 2020 to April 30 2022 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 50000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between KRW 36000 and KRW 36000 for adults, KRW 22000 and KRW 36000 for children (approximately)
  • Valet parking fee: KRW 25000 per stay
  • Rollaway bed fee: KRW 50000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte World
Lotte Hotel World
Lotte Hotel World Seoul
Lotte World Seoul
Lotte World Hotel
Lotte World
Lotte Hotel World Hotel
Lotte Hotel World Seoul
Lotte Hotel World Hotel Seoul

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 556 out of 969 reviews
5 - Excellent 57%
Rating 4 - Good. 298 out of 969 reviews
4 - Good 31%
Rating 3 - Okay. 65 out of 969 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 969 reviews
2 - Poor 4%
Rating 1 - Terrible. 16 out of 969 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Nice
Looking a bit aged in the rooms, but the lobby was very nice and the service was great.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful staff
We chose to stay at the Lotte Hotel because it has a pool and is close to Jamsil. Because of Corona, we didn't visit the amusement park or Kidzania, though next time we come to either of those places we will definitely stay here again. The staff was wonderful, the location was very clean, safe, and comfortable, and everything just shines of quality. Everything is sparkling clean and glimmering. The room was very comfortable. The minibar is, of course, overpriced, so just get your snacks from the 7-11 in the mall.
Stayed 1 night in Feb 2021

4/5 Good

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Worth staying for the location
The only negative part of this trip was the room. The rooms are old, dirty and really dry. However, the sites location is excellent. The service is superb. I am not sure why Lotte doesn’t take the time to renovate the rooms - they are really crap for a lack of better words.
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Oct 2020