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Reviews

3.9 / 5Good
265 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    5 min drive
  • Popular Location
    Sultan Abdul Samad Mosque
    7 min drive
  • Popular Location
    Mitsui Outlet Park Klia Sepang
    10 min drive
  • Popular Location
    KLIA Jungle Boardwalk
    22 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Room & Meal : Double Plus - 6 hours

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details
  • Room & Meal : Double Plus - 12 hours

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details
  • Room & Meal : Solo Plus - 6 hours

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Room & Meal : Solo Plus - 12 hours

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Plus

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Double Plus

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details
  • Solo Room (6 Hours, Room Only)

    Room Amenities

    • 43 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Room (12 Hours. Room Only)

    Room Amenities

    • 43 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Double Plus Room with Massage Service (Max.12 hours)

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double Plus Room with Massage Service (Nightly)

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double Plus Room with VIP Escort Service (Max. 12 hours)

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Double Plus Room with VIP Escort Service (Nightly)

    Room Amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Solo Plus Room with Massage Service (Max.12 hours)

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Plus Room with Massage Service (Nightly)

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Plus Room with VIP Escort Service (Max. 12 hours)

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Plus Room with VIP Escort Service (Nightly)

    Room Amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Room with Massage (Max. 12 hours)

    Room Amenities

    • 43 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Solo Room with VIP Escort Service (Max. 12 hours)

    Room Amenities

    • 43 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Family Room (Max. 6 hours)

    Room Amenities

    • 366 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More details
  • Family Room (Max. 12 hours)

    Room Amenities

    • 366 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More details
  • Family Room (Nightly)

    Room Amenities

    • 366 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More details

About this area

Sepang

Near a train station, Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 is in an area with good airport proximity. Sultan Abdul Samad Mosque and UiTM Kampus Dengkil are local landmarks, and the area's natural beauty can be seen at Taman Rekreasi Kuarters KLIA and Bukit Lanjut. Looking to enjoy an event or a game while in town? See what's going on at Sepang International Circuit.

Visit our Sepang travel guide
Popular Location

What's nearby

  • Sultan Abdul Samad Mosque - 7 min drive
  • Mitsui Outlet Park Klia Sepang - 10 min drive
  • National Automobile Museum - 14 min drive
  • KLIA Jungle Boardwalk - 22 min drive
  • Bukit Lanjut - 29 min drive

Getting around

  • Kuala Lumpur International Airport Station - 7 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 5 min drive

About this property

Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2

Art Deco hotel connected to a shopping center in Sepang with free breakfast
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a 24-hour front desk are onsite. All 78 rooms offer free WiFi, 24-hour room service, and premium bedding. Guests will also find showers and desks.
Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 offers 78 accommodations with air conditioning. Beds feature premium bedding. This Sepang hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free local cuisine breakfast available daily 4 AM–noon
1 restaurant
1 bar
24-hour room service
Coffee/tea in common area(s)

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Languages spoken

Chinese
English

Business services

24-hour business center
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Shower

More

Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport Hotel gateway@klia2
  • Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
  • Aerotel Kuala Lumpur Airport gateway@klia2
  • Aerotel Kuala Lumpur gatewayk
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Hotel
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Sepang
  • Aerotel Kuala Lumpur (Airport Hotel), gateway@klia2 Hotel Sepang

Frequently asked questions

5 - Excellent
96
4 - Good
98
3 - Okay
30
2 - Mediocre
19
1 - Poor
22
4.5
Cleanliness
3.9
Service and Staff
3.9
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is perfect if you have a long layover at KLIA2 and want to catch a nap and use the shower. The downside of booking via Expedia (or some other 3rd party site) is that the hotel does not seem to keep good track of your requests to check in at a particular time (since this is a transit hotel where people check in at all times of the day for a few/several hours of rest). And they will default to, “oh your reservation says check in time of 2pm” (which is the standard check in time for hotels on Expedia), even if you have communicated with the hotel beforehand to arrange a different check in time. Do keep all records of your communications with the hotel.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

You can’t beat the location, it’s inside the airport building, and there are many shops including grocery store. However, the common shower area has 3 stalls that are small and have gaps in the glass doors, making the entire stall stays wet. Check in staff are chatting with each other instead of helping customers, and when they help, it is not according to queue sequence. Sound proof in each room is very poor.

Stayed 1 night in Feb 2020

1/5

  • Disliked: Staff & service

While we were sleeping, somebody was trying so long to open our door, by inserting the card to unlock the security lock. After the investigation, the hotel told us it was their housekeeping staff, which he thought our room had already checked out. If this was the case, the staff should double check with the front desk when he could not open the door, instead of trying to unlock the security lock.

Stayed 1 night in Jan 2020

1/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, amenities

The location of this hotel is the most frustrating when arriving at KLIA2.. it’s not clear that it is past immigration, neither is any website.. Hotel is new, clean and modern. Check-in staff are slow which seems to be a truthful common review.

Stayed 1 night in Jan 2020

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