Get an overview of this hotelFamily-friendly hotel with lazy river and 24-hour business center

Location

This family-friendly Serpong hotel is located in the entertainment district, within 2 mi (3 km) of Eka Hospital and Ocean Park. Living World and Gading Raya Golf Course are also within 6 mi (10 km).

Hotel Features

This hotel features a lazy river, a 24-hour business center, and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.

Room Amenities

All 150 individually decorated rooms feature free WiFi and Select Comfort beds. Guests will appreciate conveniences like living rooms and dining areas, while LCD TVs with cable channels and first-run movies provide a bit of entertainment.

Hotel Amenities

Hotel Amenities

Hotel Santika BSD City Serpong features a lazy river and a waterslide. High-speed wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measure 52 square feet (5 square meters). For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco hotel also offers spa services, gift shops/newsstands, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site. Guests can use the outdoor pool at a partner property.

Hotel Santika BSD City Serpong has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 150 
  • Number of floors - 8 
  • ATM/banking 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Lazy river 
  • Waterslide 
  • Grocery/convenience store 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • One meeting room 
  • Garden 
  • Picnic area 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • 24-hour business center 
  • Conference space size (feet) - 52 
  • Free self parking 
  • Conference space size (meters) - 5 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Lazy river  
  • Waterslide  
  • Separate living room  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Separate dining area  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • Hair dryer (on request) 
  • Bidet 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Cribs/infant beds available 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Separate dining area 
  • Separate living room 
  • First-run movies 
  • Individually decorated 
  • Sleep Number by Select Comfort mattress 
  • LCD TV 

Nearby Things to Do

Recreational amenities at the hotel include a lazy river and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 

Spa Services

  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is 17

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • BSD Hotel
  • BSD Serpong City
  • Hotel BSD
  • Hotel Santika BSD
  • Hotel Santika BSD City
  • Hotel Santika BSD City Serpong
  • Santika BSD
  • Santika BSD City
  • Santika BSD City Serpong
  • Santika BSD Hotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


Sorry, we seem to have had an issue loading our review content. Try again?