Get an overview of this hotelFamily-friendly hotel with lazy river and 24-hour business center


This family-friendly Serpong hotel is located in the entertainment district, within 2 mi (3 km) of Eka Hospital and Ocean Park. Living World and Gading Raya Golf Course are also within 6 mi (10 km).

Hotel Features

A lazy river, a 24-hour business center, and spa services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.

Room Amenities

All 150 individually decorated rooms feature free WiFi and Select Comfort beds. Guests will appreciate conveniences like living rooms and dining areas, while LCD TVs with cable channels and first-run movies provide a bit of entertainment.

Hotel Amenities

Hotel Amenities

Hotel Santika BSD City Serpong features a lazy river and a waterslide. High-speed wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measure 52 square feet (5 square meters). For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Art Deco hotel also offers spa services, gift shops/newsstands, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site. Guests can use the outdoor pool at a partner hotel.

Hotel Santika BSD City Serpong has designated areas for smoking.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space size (feet) - 52 
  • Conference space size (meters) - 5 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Hair salon 
  • Laundry facilities 
  • Lazy river 
  • Limo or Town Car service available 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • One meeting room 
  • Picnic area 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Spa services on site 
  • Total number of rooms - 150 
  • Waterslide 
  • Wedding services 
  • Year Built 2009 

Family Friendly Amenities

  • Free Wi-Fi  
  • Grocery/convenience store  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Lazy river  
  • Separate dining area  
  • Separate living room  
  • Waterslide  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Bidet 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • First-run movies 
  • Free WiFi 
  • Hair dryer (on request) 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Separate dining area 
  • Separate living room 
  • Separate sitting area 
  • Shower only 
  • Sleep Number by Select Comfort mattress 
  • Slippers 
  • Turndown service 

Nearby Things to Do

Recreational amenities at the hotel include a lazy river and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 

Spa Services

  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 17

Check-in time ends at 6 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Noise-free rooms not guaranteed

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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