Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Hotel Es Molí

4 out of 5
Hotel Es Molí
Carretera Valldemossa-Deia, s/n, Deià, Mallorca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 245 reviews" "
Rating 8 - Good. 53 out of 245 reviews" "
Rating 6 - Okay. 13 out of 245 reviews" "
Rating 4 - Poor. 2 out of 245 reviews" "
Rating 2 - Terrible. 1 out of 245 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Although we only stayed for one night, we enjoyed our stay very much. Our room was especially nice with a nice size balcony, the grounds are beautiful and the staff very accommodating. Highly recommend.
Stayed 1 night in Oct 2023
Response from Agustín Risco, General Manager on Oct 23, 2023
Dear Guest,Thank you for reviewing your recent experience.We are delighted to hear that you enjoyed your stay, especially the beautiful room with a nice size balcony. Our hotel takes pride in offering stunning views and well-maintained grounds, and we are glad that you found our staff to be accommodating.We truly appreciate your high recommendation and kind words.We look forward to welcoming you again. Best wishes,

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property! Excellent staff.
Stayed 6 nights in Oct 2023
Response from Agustín Risco, General Manager on Oct 16, 2023
Dear Terry,Thank you for your positive feedback.We are thrilled to hear that you found our property exceptional and appreciated the excellent service provided by our staff. It's always a pleasure to know that our guests have a memorable experience with us.We look forward to welcoming you back to our hotel in the future. Kind regards,Agustín Risco, General Manager

6/10 Okay

Devin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Response from Agustín Risco, General Manager on Aug 22, 2023
Dear Devin,Thank you for taking the time to review your recent stay.We are sorry that your time with us did not exceed your expectations and regret that you did not tell us a bit more about the issues which you may have faced. We endeavour to provide an excellent standard for all our guests. Please make us aware of any concerns at the time, so that we may take the appropriate action.We hope to welcome you back. Best wishes,Agustín Risco, General Manager

10/10 Excellent

John Hugh

Traveled with partner
Liked: Staff & service, property conditions & facilities
Absolute gem. Highly recommend.
Stayed 1 night in Jul 2023
Response from Agustín Risco, General Manager on Jul 25, 2023
Dear John,Thank you for positively reviewing your visit.Our Es Moli family works hard to provide a memorable experience for our guests, and it's always rewarding to receive such positive feedback.Your kind recommendation is greatly appreciated.Thank you once again for your kind words, and we look forward to seeing you soon. Best regards,Agustín Risco, General Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, lovely, warm staff and less than a 10 minute walk to Deià centre.
Stayed 3 nights in May 2023
Response from Agustín Risco, General Manager on May 24, 2023
Dear Laura,Thank you for your positive feedback.We are pleased to know that you had a pleasant stay, our team works hard to ensure that every guest has the very best experience and your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back on a future occasion. Best wishes,Agustín Risco, General Manager

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Agustín Risco, General Manager on May 15, 2023
Dear Laurie,Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Agustín Risco, General Manager

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an oasis ! Beautiful grounds, comfy beds and room. Staff was very pleasant and accommodating
Stayed 1 night in Oct 2022
Response from Agustín Risco, General Manager on Oct 26, 2022
Dear Lizbeth,Thank you for such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback about our team members.We look forward to welcoming you back.Kind regards,Agustín Risco, General Manager

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th property is well located, has a stunning view of the town and mountain. It is clean, friendly, helpful, well serviced and simply beautiful. The staff were no only friendly and attentive they were genuinely hard working and dedicated.
Stayed 2 nights in Oct 2022
Response from Agustín Risco, General Manager on Oct 20, 2022
Dear Andrew,Thank you for your review.We are thrilled to read that everything was to your satisfaction! We especially appreciate your kind mention of our team members who work hard to ensure that every guest has the best experience possible. This will inspire us all to keep up the good work.We look forward to welcoming you again. Best wishes,Agustín Risco, General Manager

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time to relax and recharge
Came away for a long weekend , Es Moli fitted the bill. The staff are really helpful and clearly want you to enjoy your stay , nothing too much trouble
Stayed 4 nights in Oct 2022
Response from Agustín Risco, General Manager on Oct 13, 2022
Dear Lesley,Please accept our thanks for your kind review regarding your stay.We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.We all look forward to welcoming you back in the future.Kind regards,Agustín Risco, General Manager

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach was a nice surprise.
Stayed 3 nights in Sep 2022
Response from Agustín Risco, General Manager on Sep 25, 2022
Dear Jorge,Thank you for your review.We are pleased that you had a great stay and appreciated our strategic location.The Es Moli family looks forward to welcoming you on your next stay!Best regards,Agustín Risco, General Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Agustín Risco, General Manager on Aug 31, 2022
Dear Sarah,Thanks for your high rating of our hotel.We are glad your stay was perfect.Thank you again.We look forward to the pleasure of seeing you again in the future. Kind regards,Agustín Risco, General Manager

2/10 Terrible

Abdulaziz

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2022
Response from Agustín Risco, General Manager on Aug 4, 2022
Dear Abdulaziz, We acknowledge with thanks your rating about your recent stay. We are sorry your stay was not to your liking. We would certainly like to know how we could have improved your experience Best regards, Agustín Risco, General Manager

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I traveled to Deia for our honeymoon and had an amazing stay at Hotel es Moli! The hotel itself is beautiful, clean and has great amenities - a giant pool, a botanical garden, restaurants with great food, a gym, free breakfast and our favorite which really made the stay incredible - a private cove! They provide transportation to and from the private cove and there's a restaurant where you can eat lunch and drink! Getting a taxi in Deia is hard, so if you don't have a car it would have been hard to get to a beach on your own, so having this cove w/ transportation really puts Hotel Es Moli above the rest. We went twice in our 4 day stay because we loved it so much. The hotel is also an ~8 min walk from the town of Deia, where you can shop, eat and drink which was awesome. The staff is also great, and will do anything for you to make your stay incredible. They even gave me a pool noodle for the cove since I can’t swim :) Highly recommend Hotel Es Moli for your stay in Deia!
Stayed 3 nights in Jun 2022
Response from Agustín Risco, General Manager on Jul 11, 2022
Dear Lindsey, Thank you for sharing this lovely review. We are so pleased you enjoyed your stay with us. It's rewarding to know that our team played their part in making your stay memorable. It would be a pleasure to welcome you again. Best regards, Agustín Risco, General Manager

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two Canadians stayed in Es Moli for our second leg of our trip around Mallorca. This place is a gem! First, THAT POOL (omg)! Pure 1940s European fantasy lying by the giant pool up in the mountains. This alone made the stay for us! Service was quite good, though this was the first spot where we had English/communication issues, albeit only a handful of times. Our room was a bit disappointing as it only had two small windows. I don’t believe Expedia gave the option to choose room types, but I saw other rooms had balconies and when staying in the beautiful mountains of Deya, I definitely would have paid for that! Food was extremely good - the suckling pig in particular has been our top meal of the trip so far. Deya itself is very small but very picturesque. I’m glad we only stayed for 2 nights otherwise boredom may have set in (but this is just me). This place is a gem! I know there’s a higher end hotel in Deya but after seeing it during our walkabout, I’m glad we stayed in Ed Moli - that pool is unforgettable and any additional facilities that the other place may have would go to waste cause for me 2 nights in Deya was the right amount! Again, THAT POOL 😍😍
Stayed 2 nights in Jun 2022
Response from Agustín Risco, General Manager on Jun 13, 2022
Dear Ryan, Thank you for taking the time to write this detailed review of your recent visit. It is very rewarding to know that you had such an enjoyable stay, and made the most of our pool, your satisfaction means everything to us. We do regret that your room didn't entirely meet your expectations. As we do offer different room categories, please let us know of any preferences when booking or upon arrival so that we may find the room best suited to you. We hope that you will return on a future occasion. Best regards, Agustín Risco, General Manager

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022
Response from Agustín Risco, General Manager on Sep 5, 2022
Dear Yvonne,Thanks for this great rating!We are glad your stay was perfect.We look forward to the pleasure of seeing you again in the future. Kind regards,Agustín Risco, General Manager

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in May 2022
Response from Agustín Risco, General Manager on May 18, 2022
Dear Guest We acknowledge with thanks your rating about your recent stay. We regret that not everything was to your satisfaction. Any suggestions on how we could improve? Best regards, Agustín Risco, General Manager

10/10 Excellent

Naceme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Deai. Clean nice rooms, recommend staying in main building where rooms have been remodeled.
Stayed 2 nights in Apr 2022
Response from Agustín Risco, General Manager on May 3, 2022
Dear Naceme, Thank you for taking the time to share your review. The satisfaction of our guests is very important to us, and it is rewarding to receive your positive feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards. We look forward to welcoming you back soon. Best regards, Agustín Risco, General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021
Response from Agustín Risco, General Manager on Oct 28, 2021
Dear Guest We acknowledge with thanks your rating about your recent stay. We are sorry that not everything was to your satisfaction. We would love to know how we could have improved your experience with us. Best regards, Agustín Risco, General Manager

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Good value for Deia
It was great location hotel was good standard rooms were in need of refurbishment
Stayed 7 nights in Oct 2021
Response from Agustín Risco, General Manager on Oct 18, 2021
Dear Adam, Thank you for taking the time to share your review. We are delighted that you appreciated our beautiful surroundings and that you enjoyed our hotel. We are grateful for all feedback as it helps us to continuously review our services. We do hope to be able to welcome you back again. Best wishes, Agustín Risco, General Manager

6/10 Okay

Clare

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Tale of two hotels
The hotel has some good points and bad points. The rooms in the original building are outdated, tired not 4* standard. The pool is lovely but not many beds can go around the pool so the option is a side terrace bit. A major plus was their private beach area set in the rocks. The major issue they have is with the service at meal times. Our first evening meal ensured that we would not dine there again. Our first contact with the waiting staff was extremely rude, we booked a reservation but somehow we were not on the list and he was attacking in his insistence we had to booked, I told him several times we had booked. he then looked irritated and hassled and dumped us on a table. We were not explained the menu, no one served us for some time it was not a good smooth service. There are serious management issues with breakfast, the majority of staff are hassled, grumpy and running around. the sitting and cleaning of tables is disorganised and slow, Wanting to sit in a nice spot waiting for them to clear does not go down well, they come across as angry that you can't just sit down anywhere as they are not organised enough to clear tables. The food was delicious but the hotel has serious issues with the dinning area and really need to sort this out as many diners were not happy including myself.
Stayed 5 nights in Oct 2021
Response from Agustín Risco, General Manager on Oct 15, 2021
Dear Clare. We would like to thank you for your comments. Due to protocols, the number of sunbeds and tables have been reduced in order to guarantee social distancing. The maximum number of guests has also been reduced accordingly. Please accept our most sincere apologies for the dinner service, we are aware that on that night there were several issues, and we are working on this so it does not happen again. We understand your position about the breakfast. Breakfast has been an issue for most hotels these past two years. Most have decided to take the easy path and offer a served continental breakfast, but we believed we needed to offer the best option to our guests, so that they did not miss out on anything during their stay. We therefore offer an a la carte Breakfast with many options and which does, internally complicate things a little. All has been adapted and is served at the table. Our staff are very aware to comply with all protocols as they are conscious of how important this is. There are some moments where it may take a little longer and we are very grateful that guests have mostly understood this. Thank you very much for your kind comment about the food. We shall pass your comments on to our Chef and his team. This season we have prioritized our guest´s and staff´s security over giving a “normal” service from which we have all learned a lot and keep on working to improve our services. Hoping to have the chance to welcome you in the not too distant future and show you that your comments were no made in vain. Kind regards, Agustín Risco, General Manager

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Agustín Risco, General Manager on Oct 31, 2021
Dear Guest Thanks for sending us your rating. We are glad that your expectations were met. We would love to know what would have made your stay a perfect one. We hope to welcome you back for a return visit, Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es Moli a beautiful property in a breathtaking location. The pool Is one of the nicest I’ve seen at any hotel, and the private beach is spectacular. Staff are attentive. Normally I don’t like to eat dinner at hotels but the outside terrace for dining is lovely and the food is good.
Stayed 3 nights in Aug 2021
Response from Agustín Risco, General Manager on Aug 20, 2021
Dear Guest, We are glad to receive such a positive review! We are so pleased you enjoyed your stay and that we were able to meet your expectations. It's great to know that you found our location to be ideal for your requirements and you were able to make the most of our pool. It would be a pleasure to welcome you back on another occasion. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Stayed 6 nights in Aug 2020
Response from Agustín Risco, General Manager on Aug 21, 2020
Dear Guest, Thanks for your high rating of our hotel. We are glad we met your requirements and look forward to the pleasure of seeing you again in the future Kind regards, Agustín Risco, General Manager

10/10 Excellent

Jakob, Denmark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was awesome... The small cove was simply amazing ! Look forward to return !
Stayed 1 night in Jul 2020
Response from Agustín Risco, General Manager on Jul 13, 2020
Dear Jakob, Thank you for such an amazing review. A message of satisfaction from a recent guest is always a reward and incentive for our Es Moli family to continue with their efforts to uphold our high standards. We are very pleased you had an enjoyable stay and were able to make the most of our exclusive rocky cove 'La Muleta' We look forward to welcoming you back for another excellent stay. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection.
We had the most relaxing and enjoyable stay here at Es Moli. The location was pure perfection... Nestled in the mountains, beautiful roam-able property and views of the ocean. Deia is such a quaint, picturesque village and only steps away. It was so quiet and tranquil - exactly what we wanted. The staff was beyond friendly and the room was very comfortable. I really enjoyed my facial at the spa. Don't hesitate - book.
Stayed 3 nights in Oct 2019
Response from Agustín Risco, General Manager on Oct 31, 2019
Dear Emmy, Thank you for such a positive review. It is rewarding for us to know that our location was to your liking and that you enjoyed our serene atmosphere. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. The comfort and well-being of our guests are of the utmost importance to us, and we are delighted that you were pleased with your accommodation. Thank you for your kind mention of our Wellness facility. Your recommendations are truly appreciated. We look forward to welcoming you back. Best wishes, Agustín Risco, General Manager

10/10 Excellent

uday

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvellous hotel with fantastic service
What a great stay. This is a lovely hotel with great food and amenities and exceptional staff who do their utmost to serve and help you We had teh most wonderful stay, made the most of teh amenities - the pool, spa, the cove, great breakfasts and some excellent dinners. Could not ask for more
Stayed 7 nights in Oct 2019
Response from Agustín Risco, General Manager on Oct 31, 2019
Dear Uday, Thank you for such a positive review. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. Our team members always go out of their way to ensure they deliver the best service possible. We are happy that all the amenities were to your needs. Thank you for highlighting our pool facility, our Wellness facility, and other facilities. It is rewarding for us to know that you had a wonderful dining experience. We look forward to welcoming you back. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Stayed 14 nights in Oct 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice in Beautiful Deia
Beautiful hotel, stunning location, luxurious pool area, rally enjoyed our time there.
Stayed 3 nights in Aug 2019
Response from Agustín Risco, General Manager on Oct 25, 2019
Dear Timothy, Thank you for posting this review. Our hotel aims to provide a truly unique experience, and we are delighted that you enjoyed your time with us. We greatly appreciate your comments about our prime location in the Picturesque village of Deià We look forward to welcoming you back in the future. Best wishes, Agustín Risco, General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this hotel near lovely village of Deia. Highlights: excellent breakfasts served on the terrace; good-sized pool with view of mountains, village and sea; tennis court; friendly and helpful staff. Our room was on the small side but comfortable and well-equipped.
Stayed 9 nights in Oct 2019
Response from Agustín Risco, General Manager on Oct 21, 2019
Dear Guest. We appreciate the time you have taken to share your experience with us. It’s satisfying that you had a enjoyable stay. We do have larger rooms and our team would be happy to assist. The Es Moli family always go out of their way to ensure they deliver the best service possible. We look forward to seeing you again in the future. Kind regards, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deia/Valldemossas is a beautiful place in the middle of the mountain with the sea near by. This hotel is constructed on the different levels of the mountain and gives you an unique view. The terrace at the 3rd level for restaurant is lovely. The service was wonderful. The team is at every detail for you to have a wonderful time. Also it's very quiet, odeal to a complete relaxed vacation.
Stayed 2 nights in Oct 2019
Response from Agustín Risco, General Manager on Oct 17, 2019
Dear Guest, Thank you for your kind review relative to your time in our hotel. We are happy that you had a amazing stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our Es Moli family to continue with their efforts to uphold our high standards. We look forward to seeing you on a future occasion. Best regards, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, excellent staff, good food. Gopd value, too.
Stayed 3 nights in Oct 2019
Response from Agustín Risco, General Manager on Oct 11, 2019
Dear Guest, Thank you for such a positive review. All the members of the 'Es Moli family' work hard to ensure that every guest has the best experience possible, so your kind feedback is truly rewarding. It would be a real pleasure for all of us to welcome you back. With renewed thanks, Agustín Risco, General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Too small sun bed area around pool. No air conditioning in common areas so lounge very warm and humid.
Stayed 7 nights in Sep 2019
Response from Agustín Risco, General Manager on Sep 30, 2019
Dear Guest, Thank you for your candid feedback. We are sorry to hear that a couple of things did not meet your expectations during your time with us. We provide sunbeds around the pool and around 2 terraces next to the pool. We also have sunbeds in our spacious gardens. We do have air conditioning in our common areas, and they are fully functioning if needed. During the day, however, our lounge area is used by very few guests. As the weather is good, all services are still carried out in the open on our terraces. In order to protect the environment, we don't feel we need air conditioning at this moment in time. We hope that this hasn’t put you off a return stay with us in the future. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was one night only:(( Wish I was there longer to experience this lovely hotel.
Stayed 1 night in Sep 2019
Response from Agustín Risco, General Manager on Sep 25, 2019
Dear Lorraine, Thank you for posting such a wonderful feedback. It's rewarding to know that your stay with us, though brief, was pleasant and met all your expectations. We certainly hope that you will return for another visit in the future. Best wishes from the Es Molí family, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, facilities and hospitality. Great buffet breakfast every morning. Waterfront access is via a shuttle and is beautiful. Tennis courts are great as well.
Stayed 2 nights in Sep 2019
Response from Agustín Risco, General Manager on Sep 12, 2019
Dear Guest, Thank you for such a positive review. We work very hard to provide a memorable experience for our guests, and we are thrilled that we succeeded in doing so. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Thank you for your kind mention on our shuttle facility and other facilities. We look forward to welcoming you back. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Sissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely with great views. The pool and breakfast are both excellent. We booked a double bed and were disappointed when we had two twin beds when the booking clearly confirmed a double. The hotel was sold out so there was no room to change. We were in the Annex area which was great as it was quiet.
Stayed 4 nights in Aug 2019
Response from Agustín Risco, General Manager on Aug 19, 2019
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. Thank you for appreciating our pool facility. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused. Regarding the bed, we wish you had informed us during the stay so that our team would have found an immediate solution. We are pleased to know that you enjoyed our serene atmosphere. We hope to welcome you back. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a welcoming, warm & friendly atmosphere at the Hotel, the staff are attentive but not intrusive. Breakfast on the terrace is memorable & a delight to the eye & palette, with an extensive choice, Eating & drinking at the Hotel restaurants & beach bar is very good quality, however it is expensive & tailored to clientele not on any kind of budget. We stayed in the Annex double room, the bed is a large king size & very comfortable. There is a lot of steep stairs to climb & so not suitable for people who would find this challenging especially in the heat. The large swimming pool & botanical garden area is exceptional & there are plenty of special places to sit & relax with breath taking views.
Stayed 7 nights in Aug 2019
Response from Agustín Risco, General Manager on Aug 13, 2019
Dear Guest, Thank you for taking the time to share your valuable review. Our peaceful gardens offer amazing views of the mountains and the sea and we are delighted you appreciated them and were able to enjoy your breakfast there, what better way to start the day? We don't recommend the annexe building for guests with mobility problems and have especially allocated rooms in our main building. We always aim to meet and where possible exceed our guests expectations and its wonderful for the team to receive your acknowledgement of their efforts. We hope to have the pleasure of welcoming you back in the future. Kind regards Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey hotel in Deia
Not too fancy and a bit antiquated facility. Views from eating places are very gorgeous and the private beach, 15min shuttle bus from the hotel, is simply amazing. I would give the top rating given the highest level of “value for money”. Food quality of breakfast can be improved a bit.
Stayed 2 nights in Aug 2019
Response from Agustín Risco, General Manager on Aug 6, 2019
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. Thank you for appreciating our location. Regarding the breakfast, we have taken note of your remarks. We are pleased to know that you found us to be of good value. We hope to welcome you back. Best wishes,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the beautiful hills of Deia. Private beach highly recommended.
Stayed 2 nights in Jul 2019
Response from Agustín Risco, General Manager on Aug 6, 2019
Dear Guest, Thank you for posting this feedback. It is rewarding to know that you appreciated the high standards and quality service which we strive to uphold. We look forward to seeing you again on a future occasion. Best

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with fantastic staff
I wonderful hotel with excellent facilities. The view was amazing and the staff are so helpful in every way. They took delivery of two road bikes which were kept in a secure location for the Duration of our stay. Staff very helpful and approachable. Highly recommended.
Stayed 3 nights in Jul 2019
Response from Agustín Risco, General Manager on Aug 6, 2019
Dear Martin, Thank you for your kind review and taking the time to share your experience with us . We are thrilled that everything met your expectations during your stay. It is always rewarding for our team to be commended by a guest and we are truly glad to hear that you received a courteous and professional service. The entire Es Molí family looks forward to welcoming you again. Best wishes,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Agustín Risco, General Manager on Aug 6, 2019
Dear guest, Thank you for your kind rating . We are thrilled that everything met your expectations during your stay. The entire Es Molí family looks forward to welcoming you again. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff. Can’t do enough for you. Perfect place and we didn’t want to leave. However what is typical of holiday makers is the reserving of sun beds. This is prohibited by the hotel but generally ignored. Can be quite annoying. However the hotel is fab, the surroundings are breath taking. The sun bed situation is the only criticism and that’s just people being selfish, no reflection on hotel or staff. Thank you Es Moli.
Stayed 5 nights in Jun 2019
Response from Agustín Risco, General Manager on Aug 6, 2019
Dear Michelle, We are grateful to you for leaving us a review of your recent visit. Thank you for mentioning the lengths our team went to in order to make your stay as comfortable as possible. We treat everyone with the utmost respect and ask that our guests do so as well. We will however try again to improve the sunbed situation which, unfortunately, depends in particular on the behaviour of our guests. Nevertheless, we are delighted to know that you appreciated our beautiful natural surroundings. All The Es Molí family look forward to welcoming you back in the future. Best regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as usual, refurb is very tasteful, tv options and tv size for the room could be better.
Stayed 5 nights in May 2019
Response from Agustín Risco, General Manager on May 24, 2019
Dear Anthony, Thank you for taking the time to share your valuable review. We are pleased that we were able to make your stay as pleasant as possible and that we met your expectations with our high standards and quality service. It is especially rewarding to hear that we hit the mark for you in regards to our newly updated decor. We have taken note of your comments regarding the television and channels. Nevertheless, we are glad to hear that the rest of your stay lived up to your expectations. We very much look forward to the pleasure of welcoming you back again soon! My kindest regards, Agustín Risco, General Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
My partner and I stayed at Es Moli for 4 nights in early May. We had a superior double room with balcony on the 3rd floor in the main part of the hotel. The hotel is a little eclectic in its layout – for example the dining rooms and bar are on the third floor, the pool best described as being on the 4.5 floor – this is because the hotel is arranged down one of the steep hills in Deia. It take a little getting used to but it does mean plenty of steps and stairs to do anything. On a precautionary note the annexe is something of a climb! The superior room was very good, a reasonable size with a small sitting area. Décor is good if not the latest in design, the bathrooms (ours had double sink) reasonably spacious and well fitted. Everything seemed in good repair and was kept very clean. Our room had a nice balcony with great views to Deia and the sea. The rooms come with small TV, desk, minibar/fridge and small safe. (Note on the safe, you won’t be able to get a laptop in it, probably ok for a small smartpad, nor a large DSLR camera. But I think the hotel also offers a separate safe). There are complimentary tea and coffee (could probably be a bit more generous on the English teabags) and (to their credit) real milk rather than UHT. Breakfast was included. It’s the fairly standard euro-buffet, albeit with a Spanish bias – good orange juice and some nice local pastries. You can order specialist coffees (espresso / cappuccino) at no extra cost. You won’t go hungry.
Stayed 4 nights in May 2019
Response from Agustín Risco, General Manager on May 15, 2019
Dear Guest, Please accept our thanks for this great review of your experience at Es Molí. It is wonderful to hear that you so enjoyed your stay with us. We are grateful for your kind comments, as they encourage us to continue maintaining our high standards and ensure that every visit is a memorable one. Thank you for mentioning your comfortable room with amazing views of the mountains and the crystal clear waters of the Mediterranean Sea. We hope that we may be able to welcome you back again soon! With renewed thanks, Agustín Risco, General Manager

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es Moli is wonderful
I loved the Es Moli hotel! Great location for staying on the western mountain coast of Mallorca. Highly recommend
Stayed 2 nights in Apr 2019
Response from Agustín Risco, General Manager on Apr 25, 2019
Dear Victoria, Thank you for the top rating, and for sharing such an amazing review. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. Thank you for acknowledging our team's excellent service. Your positive feedback inspires us to continue upholding our high standards. It would be a pleasure to welcome you back on a future visit. Best wishes, Agustín Risco, General Manager

10/10 Excellent

Verified traveler

Stayed 4 nights in Apr 2019
Response from Tata Campos, reservas on Apr 21, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 6 nights in Oct 2018
Response from Agustín Risco, General manager on Oct 26, 2018
Thanks for giving us a perfect rating. We are happy we were able to cater to all your needs. All the best