Outdoor pool, sun loungers

Reviews of Seaview Gardens Hotel

3 out of 5
Seaview Gardens Hotel
Off The Bertil Harding Highway, Kololi, Isha B R, Brufut

Reviews

6.6
Rating 10 - Excellent. 2 out of 34 reviews" "
Rating 8 - Good. 15 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Rudolph

Affordable, nice pool, poor breakfast. Room not secure. No toilet paper, poor lighting, bathroom and towels dingy, closet broken and there is absolutely no sea view. A big ugly wall blocks the view. Not as beautiful as advertised. Nice that it’s used by mostly locals. Lots of places nearby to go to eat and drink. No bottle water given.
Stayed 1 night in Sep 2023

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Nov 2022

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I love this hotel. It’s very homey and comfortable. Great people and service. I’ll be staying here from now on. I’m hooked.
Stayed 10 nights in Dec 2020
Response from Fatou on Jan 15, 2021
Thanks for your comments. We are happy to hear that you enjoyed your stay with us. We will be very happy to welcome you again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The service took a long time The shower needs updating
Stayed 3 nights in Dec 2019

2/10 Terrible

Aaron

Disliked: Staff & service, property conditions & facilities, room comfort
Very Very Poor Customer Service
Bad customer service. AC and TV did not work. Staff came to assess but never came back. I had to go to the front desk 2 times to solve the situation which eventually required a room change. We had problems EVEN in the second room.
Stayed 3 nights in Nov 2019

2/10 Terrible

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Very Poor Customer Service
Postive: Outside grounds were excellent. Friendly breakfast staff. Live entertainment. Negatives: AC and TV not working well at all. 2 people came to the room on separate occasions and looked at the problem but NEVER came back. I had to go to the office at least 2 times to complain. Evening front desk staff did not have a caring attitude. Mattresses not the best. They whole staff could use a course in hospitality and customer service.
Stayed 1 night in Nov 2019

8/10 Good

Richard, Dallas

Liked: Cleanliness, staff & service
A Pleasant Place
My work in West Africa takes me to a variety of hotels, mostly of the "value" variety. Seaview Gardens is a good example and I have stayed there several times. Very friendly staff, adequate restaurant with other eating options close by, nice pool and a short walk to the beach and nightlife if that's your thing. Perhaps the thing I like best is the sense of security the place offers. There is a new section that I find rather sterile and an older section that has some style to it. As in most African hotels of this kind there are the usual small irritations with electricity, older furniture, AC that's a bit dodgy, but overall, a pleasant place. This trip the Wifi was fine, but the internet provider was experiencing problems, so what is usually reliable service was not. I expect they will get it fixed soon, but it is not really the hotel's fault. There are bigger and better hotels in the area but you will pay considerably more. This is a serviceable, friendly place and I like it.

6/10 Okay

Bukola, Ibadan

Refund of USD200 to me
Tje stay is okay but i spent three nights and you need to refund two nights back to my accouts

4/10 Poor

Nigel, Watford UK

Liked: Cleanliness, staff & service, room comfort
Nice pool - clean rooms - terrible breakfast!!
When we arrived the hotel staff seemed surprised to see us and I don't think they were expecting us, but then again I think there was a typical Gambian power cut when we got there, so their PC's weren't working. We were given room 18 which is on the top floor and a member of staff helped us with our luggage. The beds are comfy and the rooms are kept very clean and have air con (which needs regassing and so doesn't work that great - but the nights are cool anyway and air con isn't needed in March). The rooms have a safe and the price quoted in the room info are apparently last years prices and so they asked for extra money for the safe - which annoyed me slightly. When we took a shower the next day, the taps were broken and so they had to move us into room 17 (they said it would take a few hrs for a plumber to arrive). Room 17 didn't have hot water, but the cold water is warm anyway and so that didn't bother us. The swimming pool is fantastic, as long as they haven't poured a random amount of chlorine into the water, don't go in there when the water is green or cloudy!! We were told by expedia that it would be a continental breakfast. IT IS NOT!! It is a few slices of cheese, ham, banana, jam and bread rolls. Coffee, tea, milk and juices are available. You have to pay extra for bacon and sausages (don't bother - they look like burnt willys). The staff are very nice. The poolside bar is good. I met the owners brother, who at 7am was drunk and started a fight in front of me!!

8/10 Good

IndependentLady, UK

Liked: Cleanliness, staff & service, room comfort
Friendly welcoming Hotel in a great location.
The Seaview Gardens is a small hotel with a big heart. It's a fun and friendly place to be where all the staff are super helpful. The beach is just round the corner and the main strip a few minutes stroll. Everything you need is on your doorstep and for me this was a perfect base to wander around exploring. It's a relaxed place and I felt very at home here as a solo female traveller.

6/10 Okay

Maria, Dublin

Liked: Staff & service
Satisfactory area
The hotel was pleasant and clean, but the grounds and pool area is very small. The breakfast was nothing special, and slow to arrive.

6/10 Okay

Arturs, Latvia

Liked: Cleanliness, staff & service
Disliked: Room comfort
not bad location
Very bad breakfast. stuff was nice.

6/10 Okay

regular visitor, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far from beach near to horribly busy road
To get to the beach you have to either struggle with the bumstere and annoying taxi drivers or go the back way through rubble and rubbish and through somebody's little veg patch. You could not do this unless completely mobile. Worst breakfast experience EVER as they always run out of things such as cheese and even jam and we had to wait every day for coffee to be refilled. But lovely comfy bed and spotlessly clean room. Also friendly staff. Mainly Dutch guests

6/10 Okay

Oyeleye, lagos

Disliked: Property conditions & facilities
Its not a bad hotel for low budgeters

8/10 Good

Elfadl E ali, Jeddah,Saudi Arabia

Liked: Cleanliness, staff & service, room comfort
very suitable for medium class
happy and nice

8/10 Good

Visitor from Nigeria, Nigeria

Liked: Cleanliness, room comfort
Nice experience in general
Our stay was as expected (and slightly better than in some cases!.) Great proximity to amenities and the beach.Special commendation to Aliyu for the personal touch he gave towards making my wife and I feel special on our honeymoon-an asset to the hotel indeed and an overall nice guy!

6/10 Okay

the visitor, seaview

Liked: Cleanliness, room comfort
added charges
the stay was very good. sadly the hotel management add charges for every thing claiming that there were extras.. ie air con; fridge ; safe etc.. there even wanted to charge £20.00 a day for my visiting geust.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible hotel. I left the hotel one week earlier than I was planning. I will go again to the Gambia, but never, never ever this hotel. Haddy in reception was very unfriendly. Send her to somewhere to learn to smile.

8/10 Good

Lesley

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
This is a comfortable Gambian hotel within easy reach of the main Senegambia strip for clubs and restaurants but far enough away to get a good nights sleep NOTE aircon, fridge and room safe are ALL charged as extras The hotel food is good with specials on offer most nights and although more expensive than the strip the service and waiters were very good. The pool and bar are in a courtyard setting so private and peaceful, the beach 5 mins walk away is not the best on this coastline, but the taxis outside the hotel are very reasonable (with a bit of hard haggling at the start). Be aware when you first arrive you will be hit on by all sorts wanting to be your friend or wanting to bring you to the best places or "hi I'm abdul your hotel security" , we found the best way was to totally ignore them, it is only in the resort areas that they want to shake you hand we did not encounter this hassle or behavior anywhere else !!!! The Gambians are a lovely people and we would highly recommend touring outside of the resort area, at no time or in any place did we feel unsafe or unwelcome and after a few days of dealing with the bumsters they left us alone. We went to The Gambia mainly to bird watch and there is no doubt it is a spectacular bird watching location with local guides at nearly all the birding areas but in general you can safely wander where you like hearing only the birds and the odd giggling child or greeting being called from the small fields as you pass.

6/10 Okay

Verified traveler

Liked: Cleanliness
good and satisfactory

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, many facilities,
We are very satisfied. the rooms are very clean and the service very friendly This hotel deserves more than 3 stars !!!

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2023
Response from Lamin on Feb 1, 2023
Thank you for giving us a good score.Very much appreciated and we will try harder for more higher scores.

8/10 Good

J, Brussel

Liked: Cleanliness, staff & service, room comfort
Het hotel heeft een goede locatie. Het is maar 10 minuten verwijderd van het strand en van de uitgaansbuurt in Senegambia. De kamer was in goede staat. Het enige minpunt is dat men moet betalen voor airconditioning en deze om de haverklap uitviel in mijn kamer. Andere hotelgasten hadden hier geen last van blijkbaar was er een technische defect. Het hotelpersoneel is uitermate vriendelijk en behulpzaam. Verder is het ontbijt uitgebreid en lekker. De aangeboden wifi is erg zwak of werkt helemaal niet. Ik ging vaak naar een strandbar als ik wifi nodig had. Mijn verblijf was over het algemeen zeer goed. Vooral het warm onthaal en de aangeboden hulp van het personeel is uitstekend in dit hotel.
Stayed 14 nights in Oct 2018

8/10 Good

brunow, berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
einfach aber ok
wir waren zum zweiten mal im seaview hotel. wenn man nicht allzu große erwartungen hat und mit einem einfachen hotel zufrieden ist, dann ist das seaview hotel eine gute sache. das größte ärgernis war wie beim letzten mal, daß der vom veranstalter versprochene kühlschrank nicht vorhanden war.

4/10 Poor

Sergio, Treviso Italy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
appena sufficiente, manca di ristorante
L'albergo è lontano dal mare ed ha una piscina piccolissima, la colazione è appena sufficiente, ma la mancanza maggiore è l'assenza di un ristorante adeguato, quello esistente non è molto fornito ed è poco frequentato, 2-3 coppie max. Ciò porta a cercare fuori altri ristoranti la sera, e quello che si trova non sempre è salutare. Guai seri a mangiare insalate e altri vegetali crudi.

8/10 Good

Verified traveler

Liked: Room comfort
Good hotel and fair price
Maybe you can find something cheaper and as good, but this will be a good choice.

6/10 Okay

Hans, Stockholm

Rar personal, en bit från vattnet.
Skön sol och badsemester, en bit från stranden, trist område utanför med tjatiga försäljare. Rätt medioker frukost och köket i övrigt inte att rekommendera. Överprissatt som helhet, tre stjärnor?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
El hotel está muy bien situado, cerca de la playa, y próximo a los restaurantes. El personal del hotel es magnífico.

8/10 Good

Willem, Amsterdam

Liked: Cleanliness, staff & service
Goed overwinteren
Nette locatie in Koilili met een klein zwembad

8/10 Good

andreas, germany

Liked: Cleanliness, property conditions & facilities
mittelmäßig bis gut
Der Aufenthalt im Hotel war angenehm. Allerdings ließen sich einige kleine Probleme nicht beheben. So fehlte in unserem Bad der Spiegel welcher sich auch nicht besorgen ließ. Der versprochene Kühlschrank kam erst kurz vor Ende des Urlaubs und der versprochene Haartrockner ließ sich auch nicht besorgen.

6/10 Okay

josep

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Urlaub für Anspruchslose
Zimmer sind geräumig und sauber. Die Einrichtung ist aus irgendwelchen Nachlässen zusammengekauft, jedoch brauchbar. Der Zimmerservice ist gut. Das Personal an der Rezeption zwar freundlich,, aber inkompetent oder überfordert. Für die erste Nacht wurden wir in das Mansea Beach Hotel abgeschoben. Was übrigens auch noch weiteren Gästen passierte. Das Zimmer stand erst am 2. Tag ab 14 Uhr zur Verfügung. Telefon auf dem Zimmer funktionierte nicht. Internet nur gegen 50 Dalasi Gebühr. Das 3. Bett im Zimmer wurde erst nach massiven Forderungen aufgestellt. Überwiegend englische und holländische Gäste.Das Frühstück entsprach kaum Minimalanforderungen.Täglich gleich und die Vorratsbehälter wurden jeweils nur mit kleinsten Mengen aufgefüllt. Selbst Bananen wurden nur in 2cm-Stücken serviert. Pool und Garten sehr klein ,nur wenige Liegen vorhanden. Die Lage ist zentral, jedoch der Weg zum Strand etwa 10 Minuten über die viel befahrene Hauptstraße, wo man außerdem ständig belästigt wird. Das Hotel ist preiswert aber nur Gästen zu empfehlen die wenig Ansprüche stellen und andere Interessen haben als einen Badeurlaub.Die Umgebung und Sehenswürdigkeiten verdrecken und verwahrlosen immer mehr. Das merkt man aber erst wenn man vor Ort ist. Die Gäste werden aber nach wie vor dort hin gelockt. Vieles ist wohl der Armut im Lande geschuldet, denn offensichtlich versucht jeder ein paar Dalasi zu verdienen, wie auch immer, um das Überleben zu sichern. .

2/10 Terrible

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utsikt over veikryss
Hadde betalt for to netter, men dro etter første natt. Rommet luktet intenst blekemiddel ved ankomst og det manglet putevar og håndklær. Toalettet ville ikke spyle ned. Ting som skulle være inkludert i prisen, som aircondition og safe, ville resepsjonisten ha ekstra betalt for. Frokosten var mildt sagt stusselig. Hotellet ligger rett ved hovedfartsåren langs kysten og det er trafikk hele døgnet. Betjeningen var generelt uinteressert i å yte service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort