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“I think my review of 3 stars is about bang on, it's exactly that - ok. Room, cleanliness, helpfulness, breakfast all ok. Would I go back? Not in a hurry...”

“Had an absolute wonderful stay here all the staff was polite and helpful would definitely recommend see ya soon knights hill hotel”

“Expedia confirmed my booking and took payment. Around two hours later, the host cancelled because of “an error with the calendar” — for a stay that was due the very next day. That alone was bad enough, but the refund process made it worse. It took two days and three phone calls to Expedia to chase a proper refund, after the first refund shown was only partial. So I was left with no accommodation, wasted time, unnecessary stress, and then had to fight to get back the money I should never have……

“Once you get used to not being a host and you have worked out the codes for all the doors it works ok. I understand the location but really could do with its own parking, luckily the road outside was under roadworks so I parked at the front.”

“I don’t often write reviews, and when I do, it’s usually to complain! I was also a little sceptical when I saw Belle Vue’s exceptionally high rating, but after staying there, I completely understand it. The guest house really was exceptional. The décor was stylish, the bed and furniture were very comfortable, and the location and grounds were lovely. The owner was friendly, accommodating, and flexible, which made the stay even more enjoyable. Overall, I had a fantastic stay and felt it offered……

“Every aspect was perfect”

“I generally stay in 4–5 star accommodation, and based on the website description and previous reviews, I expected Hay’s Wood Retreat to fall into that category. Unfortunately, the standard of the lodge did not match the ‘luxury’ billing — in my assessment it was closer to a solid 3-star property. If you’re used to genuinely high-end accommodation, I’d recommend tempering your expectations regardless of the marketing or other reviews you may have read. It’s a perfectly adequate stay, but……

“.”