On the beach, white sand

Reviews of Country Country

3 out of 5
Country Country
Norman Manley Blvd, Negril, Westmoreland

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 728 reviews" "
Rating 8 - Good. 208 out of 728 reviews" "
Rating 6 - Okay. 50 out of 728 reviews" "
Rating 4 - Poor. 28 out of 728 reviews" "
Rating 2 - Terrible. 20 out of 728 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 6 nights in Apr 2024
Response from Kimberley, Manager on Duty on Apr 18, 2024
Hi Vicki, Thank you for taking the time to provide us with your awesome feedback. We're delighted to hear that you had a wonderful experience with our staff! Providing exceptional service is our top priority, and we're thrilled that our team made your stay even more enjoyable. We'll be sure to pass along your kind words to them. Looking forward to seeing you again soon!Best,

8/10 Good

Sherene

Stayed 2 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 14, 2024
Hi Sherene, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay overall.We are constantly striving to enhance our guests' experiences, and your valuable feedback serves as an important tool in this process.If there are any specific areas where we can improve to earn that extra star in the future, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay next time. Safe travels!Best,

6/10 Okay

Samantha

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kimberley, Manager on Duty on Apr 13, 2024
Hi Samantha, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve our services.We're glad to hear that you chose to stay with us, and we regret that your experience did not meet your expectations fully. Your satisfaction is important to us, and we would like to address any concerns you may have had during your stay.Please feel free to reach out to our management team directly so that we can further discuss your feedback and work towards resolving any issues you encountered.We appreciate your patronage and hope to have the opportunity to welcome you back in the future for an improved experience.Best,

10/10 Excellent

Joanne, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Conveniently located across the street from HiLo grocery store and two restauarants. Within walking distance to many other restaurants. Staff always friendly. Service with a smile
Stayed 2 nights in Apr 2024
Response from Kimberley, Manager on Duty on Apr 10, 2024
Hi Joanne, Thank you for sharing your positive experiences with us! We're thrilled to hear that you've chosen to stay with us multiple times and that our location has been convenient for you. Our team takes great pride in providing friendly service with a smile, and it's wonderful to know that you've consistently experienced that during your visits. We appreciate your continued support and look forward to welcoming you back again soon!Best,

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Country Country. The staff outside of the front desk are awesome. One of the best beaches in the area with nice loungers and shade if you want it. The rooms are pleasant and the bathroom was very nice. This is a solid three star resort. The pillows are awful. Bar prices are high but plenty of options to get less expensive drinks near by.
Stayed 8 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 5, 2024
Hi Randy, Thank you for taking the time to share your feedback on your recent stay at Country Country. We're thrilled to hear that you enjoyed your overall experience with us, especially highlighting our attentive staff, beautiful beach, comfortable rooms, and pleasant bathrooms. We apologize for any inconvenience you experienced with the pillows not meeting your expectations. Your feedback regarding this will be taken into consideration for future improvements. Regarding the bar prices, we appreciate your honesty. We understand the importance of offering competitive pricing and will review our pricing structure to ensure our guests receive good value for their money.We're happy that you found alternative options for drinks nearby, and we hope this didn't detract too much from your enjoyment of our facilities.Thank you once again for choosing Country Country for your stay. We look forward to welcoming you back in the future and providing you with an even better experience. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Best,

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, quaint resort. The staff were all very friendly and we made some good friends there. The cottage we stayed in was just fine for the time we were there. The breakfast was good, especially the banana pancakes and we always had a new coffee packet in our room for the early morning. We enjoyed dinner there as well as at another restaurant down the beach. We are looking forward to another trip there soon!
Stayed 7 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 3, 2024
Hi Julie, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel beautiful and quaint, and It's wonderful to know that our staff contributed to making your stay memorable and that you even made some new friends during your visit.We're glad you enjoyed your cottage accommodations and found them suitable for your needs. Our team takes pride in providing comfortable and welcoming spaces for our guests.It's fantastic to hear that you indulged in our breakfast offerings, especially the banana pancakes! We're thrilled that our morning coffee provision added a little extra comfort to your stay.We're also pleased to know that you explored dining options both at our resort and in the surrounding area. There's certainly no shortage of culinary delights to discover along the beach.Thank you again for choosing to stay with us, and we can't wait to welcome you back for another trip soon! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!

8/10 Good

VIVIENNE

Liked: Amenities
The location is great. I was concerned that it would be too clise to Margaretaville and be too loud. It wasn't. The grounds are lovely. Linens could do with a refresh, especially the pillows!! Restraurant was a bit pricy...$10 USD for a side salad. Otherwise, it was a glorious stay. Would definitely come back!!
Stayed 6 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 3, 2024
Hi Vivienne, We're thrilled to hear that you enjoyed our location and that it exceeded your expectations, especially regarding noise levels near Margaritaville. Our team works hard to ensure our guests have a peaceful and enjoyable stay, so we're delighted that you found the grounds lovely and serene.Thank you for your feedback regarding the linens, particularly the pillows. We take all guest comments seriously, and we'll certainly look into refreshing our linens to ensure the highest level of comfort for future guests.Regarding the restaurant pricing, we appreciate your input. We strive to offer a dining experience that reflects the quality and ambiance of our resort, and we take your feedback into account as we continue to refine our offerings.We're thrilled to hear that despite these minor concerns, you had a glorious stay with us and that you're considering returning. We can't wait to welcome you back for another wonderful experience! If there's anything specific you'd like us to address for your next visit, please don't hesitate to reach out. Until then, safe travels, and we look forward to hosting you again soon!Best,

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service
The grounds were gorgeous! The beach space was a nice amount of space without feeling crowded. The breakfasts were good along with coffee. Filled up my water jug at bar with ice and tap water everyday, bartenders pleasant. Wait staff good. Grounds were kept swept each day, cleaning was done daily for room. Beach towels were provided, less packing required. Overall experience was pleasant with no complaints.
Stayed 9 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 2, 2024
Hi Renee, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed our beautiful grounds and beach space, as well as the breakfasts and coffee. It's fantastic to know that our bartenders and wait staff contributed to making your stay enjoyable, and we'll be sure to pass along your kind words to them. We're committed to maintaining a clean and comfortable environment for our guests, so we're pleased to hear that you found the grounds and rooms well-kept and that the daily cleaning met your expectations. Providing beach towels is just one of the ways we aim to make your stay more convenient, and we're glad you found it helpful.We truly appreciate your feedback and hope to welcome you back for another pleasant experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know. Safe travels!Best,

10/10 Excellent

DEONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained cottage beachfront resort. I plan on returning.
Stayed 2 nights in Mar 2024
Response from Kimberley, Manager on Duty on Apr 2, 2024
Hi Deonna, We're thrilled to hear that you enjoyed your stay at our Hotel and that you're already planning on returning! Thank you for the wonderful feedback about our cottages and the overall resort experience. We can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more memorable, please feel free to reach out. Until then, safe travels, and we look forward to hosting you again soon!Best,

6/10 Okay

Kimberly

Wherever I had a question , nobody had an answer. I thought breakfast was included, but was not. I left early to go next door to the Treehouse.
Stayed 3 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 29, 2024
Hi Kimberly, Thank you for sharing your feedback with us. We regret to hear about the inconvenience you experienced during your stay. Providing exceptional service and clear communication is paramount to us, and we apologize for any confusion regarding the breakfast which is an inclusion to your booking.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Best,

10/10 Excellent

Tiffany Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, another wonderful stay! The staff is amazing! Friendly, smiling faces offering a comfortable stay! There is a new manager since our last stay as well as some new and some familiar faces…all of them were absolutely wonderful! We really had an amazing vacation!
Stayed 10 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 24, 2024
Hi Tiffany, Thank you so much for taking the time to share your fantastic experience with us! We are thrilled to hear that your stay from check-in to check-out was wonderful and that our staff, both new and familiar faces, made your vacation amazing.Your kind words about our team's friendliness and dedication to providing a comfortable stay mean the world to us. We will be sure to pass along your compliments to our staff, including our new managers, as they will be delighted to hear that they contributed to making your stay memorable.It's always a pleasure to welcome back returning guests like yourself, and we are grateful for your continued support and loyalty. We look forward to the opportunity to host you again in the future and provide you with another exceptional experience. Until then, safe travels and warm regards from all of us here at Country Country!Best,

10/10 Excellent

Carol Jean, Brooklyn Center

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet property. Full grocery store is across the street. Plenty of lounge chairs and beach area. Everyone from the office, maids, security, servers, gardener, they are all so welcoming. Excellent staff. Very good food had breakfast and dinners there. Property is in a fantastic location. Walking distance to everything you need. You can walk and have breakfast lunch or dinner at all the other hotels to expand your travel experience. Plenty of activities and tours available. Thank you Country Country.
Stayed 7 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 23, 2024
Hi Carol Jean, Thank you so much for sharing your wonderful experience at Country Country! We're thrilled to hear that you enjoyed the tranquility of our property and found our staff to be welcoming and excellent in their service. It's fantastic to know that you appreciated the convenience of having a grocery store nearby and enjoyed the delicious meals offered at our restaurant. We're delighted that our location allowed you to fully immerse yourself in the local experience. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay at Country Country!Best,

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome atmosphere, couple of times to the property. I would suggest restaurant menu given a changeover and lower bar prices. Most guests would leave property and drink or buy drinks at local grocery
Stayed 6 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 19, 2024
Hi Mike, Thank you for taking the time to share your feedback with us. We're delighted to hear that you've enjoyed the atmosphere during your visits to our property. Your suggestions regarding the restaurant menu and bar prices are valuable to us, and we'll definitely take them into consideration as we strive to enhance the overall guest experience. We always aim to provide excellent service and offerings that meet the expectations of our guests. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Best,

10/10 Excellent

stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kimberley, Manager on Duty on Mar 19, 2024
Hi Stacia, Thank you for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you rate your trip 5 of 5! If there are any suggestions on things that could be done to make your future stays even better, please feel free to reach out and let us know! Best,

10/10 Excellent

stacia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country country is a quaint property, perfect location in Negril. Beautiful beach area with lots of good food nearby. The rooms were clean, the housekeepers were so amazing, the breakfast was delicious, go for the breakfast of the day!! Would recommend and definitely will be back.
Stayed 5 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 16, 2024
Hi Stacia, Thank you for sharing your positive review.It sounds like you had a fantastic experience at Country Country in Negril! We are so happy to hear that the combination of our beautiful beach, convenient location, clean rooms, excellent housekeeping, and delicious breakfast options made your stay excellent. Your recommendation and intention to return speak volumes about the quality of your experience. We are looking forward to having you and ensuring you enjoy your future visits!Best,

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect. Relaxed, safe, great location, great staff.
Stayed 7 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 14, 2024
Hi Andrea, Thank you for sharing your wonderful review! We're thrilled to hear that your stay was just perfect. Creating a safe and welcoming atmosphere is at the core of what we do, and we're pleased that you felt comfortable and secure throughout your visit. Our staff will be delighted to hear your praise, and we look forward to the opportunity to exceed your expectations again in the future!Best,

6/10 Okay

John

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Kimberley, Manager on duty on Mar 8, 2024
Hi John, Thank you for your feedback on your stay. Your feedback is invaluable to us, and it motivates our team to continue delivering excellent quality and improve on the areas where we were not able to surpass your expectations.If you have any further comments or suggestions, we'd love to hear them. Our goal is to consistently provide outstanding experiences for our customers, and your insights help us achieve that.We are hopeful that with your feedback we can soon be welcoming you back!

8/10 Good

Dara

Stayed 6 nights in Feb 2024
Response from Kimberley, Manager on Duty on Mar 24, 2024
Hi Dara, Thank you for your rating. We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any specific areas where we can improve to earn that extra star in the future, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay next time. Safe travels!Best,

10/10 Excellent

natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely picturesque property. It is one of the prettiest in Negril. There is direct access to the seven mile beach and the restaurant is very good. It is next door to Margaritaville if you need a little more excitement.
Stayed 2 nights in Mar 2024
Response from Kimberley, Manager on Duty on Mar 14, 2024
Hi Natalia, Thank you for your delightful review! We're thrilled to hear that you enjoyed the picturesque beauty of our property and found it to be one of the prettiest in Negril. Direct access to the beautiful seven-mile beach is indeed a highlight, and we're delighted that you appreciated our restaurant offerings. Our central location is indeed a benefit with restaurants and sights close by, We are glad to know that this was indeed and added benefit to you during your stay.We truly appreciate you and hope to welcome you back for another memorable stay soon!Best,

10/10 Excellent

christine jane

Liked: Cleanliness, staff & service, property conditions & facilities
The cutest cottages with outdoor patios. Across the street from the grocery store. Beautiful beach with plenty of lounge chairs. Security staff are attentive.
Stayed 3 nights in Feb 2024
Response from Kimberley, Manager on duty on Mar 3, 2024
Hi Christine Jane, Thank you for taking the time to leave us a 5 star review! We are happy to hear that you enjoyed your experience here at Country Country, That you loved the cottages and made use of the patios, the beautiful beach and lounge chairs. We are also pleased that our location across from the store and shops added to your stay and that you felt safe and our security staff was attentive. We are delighted that you enjoyed your stay and thank you for visiting us, We are looking forward to your next stay! Regards,

10/10 Excellent

Dalvyn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Kimberley, Manager on duty on Mar 3, 2024
Hi Dalvyn, Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had an awesome experience at our property. Your feedback is invaluable to us, and it motivates our team to continue delivering excellent quality.If you have any further comments or suggestions, we'd love to hear them. Our goal is to consistently provide outstanding experiences for our customers, and your insights help us achieve that.We are looking forward to welcoming you back for another excellent experience soon! Regards,

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small quaint property served a great breakfast to start your day and nice bar to finish your evening. Close to everything. Best part of seven mile beach.
Stayed 7 nights in Feb 2024
Response from Kimberley, Manager on duty on Feb 26, 2024
Hi Anita, Thank you so much for taking the time to share your experience! We're delighted to hear that you enjoyed your stay at our small property. It's wonderful to know that our breakfast was a great start to your day and that you found our bar to be a pleasant way to finish your evenings. Our proximity to everything and being the best part of Seven Mile Beach is indeed a fantastic highlight. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future!Regards,

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, simple cottages on a beautiful beach.
Stayed 2 nights in Feb 2024
Response from Kimberley, Manager on duty on Feb 21, 2024
Hi Rebecca, Thank you so much for taking the time to share your experience here at Country Country! We're delighted to hear that you enjoyed your stay and the beautiful beach. If there's anything specific you love about your experience with us or if there's anything you'd like us to enhance, please feel free to share your thoughts. Your feedback is invaluable in making our hotel even better.We look forward to welcoming you back in the future! Regards,

10/10 Excellent

Steve Orgille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best in negril. Everyone is so friendly . The rooms are clean the grounds well kept . Me and my wife were talking to a few guest at country country and they told us country country is their happy place . Love country country.
Stayed 6 nights in Feb 2024
Response from Kimberley, Manager on duty on Feb 14, 2024
Hi Steve, Thank you so much for taking the time to share your wonderful experience at our property! We're delighted to hear that you enjoyed your stay and that our staff was able to make your stay a great one with their hospitality.We're especially pleased that your interactions with other guests also added to your wonderful experience. We hope to also become a happy place for you and yours. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back in the future! Regards,

10/10 Excellent

Geoffrey Revell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location, beautiful beach front ,verandas were spacious rooms were a little dated but very nice, bank shopping right across the street,food was very good, over all awsome,we will return.
Stayed 14 nights in Jan 2024
Response from Kimberley, Manager on duty on Feb 13, 2024
Hi Geoffrey, Thank you so much for taking the time to share your feedback about your experience at Country Country! We are exceptionally pleased to hear that you had an awesome stay and enjoyed our amenities, location and the beach. We appreciate your feedback on the room, Your feedback is invaluable in ensuring our guests maximum satisfaction during their stay. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Regards,

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kimberley, Manager on duty on Feb 2, 2024
Hi Michaela, Thank you for your 5 of 5 rating! It was our pleasure to host you. If there's anything specific you love about your experience with us or if there's anything you'd like us to enhance, please feel free to share your thoughts. Your feedback is invaluable in making our hotel even better.We look forward to hosting you again in the future. Regards,

10/10 Excellent

David S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 29, 2024
Hi David, Thank you so much for taking the time to share your wonderful experience at our property! We're delighted to hear that you enjoyed your stay and our amenities met your expectations. If there's anything specific you love about your experience with us or if there's anything you'd like us to enhance, please feel free to share your thoughts. Your feedback is invaluable in making our hotel even better.We look forward to hosting you in the future whenever you come back to Negril. Until then, Keep Safe!Regards,

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent resort
Stayed 9 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 22, 2024
Hi Steve, Thank you so much for taking the time to share your wonderful experience at Country Country! We're delighted to hear that you enjoyed your stay, rating us as Excellent! It is always our goal to provide the best experience for our guests. If there's anything specific you love about your experience with us or if there's anything you'd like us to enhance, please feel free to share your thoughts. Your feedback is invaluable in making our hotel even better.We look forward to welcoming you back in the future. Until then, be safe! Regards,

8/10 Good

Ayo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach, lovely breakfast, polite, welcoming and informed staff. Would be nice to have a bottle of water in the bedroom on arrival.
Stayed 3 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 21, 2024
Hi Ayo, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our proximity to the beach, the delightful breakfast, and the friendly and knowledgeable staff. Your feedback is truly appreciated as we continuously strive to provide excellent service.Your comfort and satisfaction are important to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like us to address or if you have any further suggestions, please feel free to let us know. We look forward to serving you again on your next visit!Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our little cabin. Staff was amazing. Food was amazing. Drinks were amazing. Hot water, great water pressure, shampoo and body wash. Very clean room and property. Coffee maker in our room which was a huge plus for me. WiFi was excellent, even worked on the beach. I would highly recommend to friends, family…anyone!
Stayed 8 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 22, 2024
Hi Katrina, Thank you so much for taking the time to share your wonderful experience at our cabin! We're delighted to hear that you enjoyed your stay and that our staff, food, and amenities met your expectations. It's great to know that the little details, such as the hot water pressure, and in-room coffee maker, added to the overall positive experience.We're especially pleased that the WiFi worked well for you, even on the beach, and that you found your room and property to be very clean. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back in the future. Safe travels!Regards,

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location, beautiful beach area !!!
Stayed 10 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 25, 2024
Hi Simon, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be very friendly, enjoyed the great location, and appreciated the beauty of the beach area.We strive to create a welcoming and enjoyable environment for our guests, and it's wonderful to know that we succeeded in making your stay memorable. Your kind words are truly appreciated and serve as motivation for our team.We hope to have the pleasure of hosting you again in the future.Regards,

10/10 Excellent

Ngirababo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best place to stay on the 7 Miles Beach in Negril
Stayed 5 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 19, 2024
Hi Ngirababo,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our property on 7 Mile Beach in Negril. Providing exceptional service and creating memorable moments for our guests is our top priority.We're delighted that you found our place to be the best on the beach, and we truly appreciate your kind words. Our team works hard to ensure that guests like you feel comfortable and have a fantastic time. If there's anything specific that stood out to you or any suggestions you have for improvement, we'd love to hear more.We look forward to welcoming you back on your next visit to Negril. Safe travels, and thank you for choosing us as your preferred place to stay!Regards,

8/10 Good

rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
Favorite spot always
Stayed 2 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 10, 2024
Hi Rose, We're delighted to hear that our property has become your favourite spot! Your loyalty means a lot to us, and we appreciate you choosing to make memories with us. Whether it's the allure of our private beach, the warmth of our staff, or the overall atmosphere, we're thrilled to have left a positive and lasting impression.Our team looks forward to continuing to provide you with exceptional service and ensuring that each visit is as enjoyable as the last. Thank you again for making us your favourite place, and we can't wait to welcome you back for more wonderful moments.Regards,

8/10 Good

Alya de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with private beach. Staff is very friendly and nice. There is service at the beach which makes it unnecessary to leave. However, the food quality is not so good. We really didn’t like the food so we went out to get something proper. Also, margeritaville is right next door so we had very very loud music in our room on Friday night until 2 am.
Stayed 2 nights in Jan 2024
Response from Kimberley, Manager on duty on Jan 10, 2024
Hi Alya, Thank you for taking the time to share your feedback about your recent stay at our property. We're thrilled to hear that you enjoyed the lovely atmosphere of our beach and found our staff to be friendly and accommodating. It's our priority to create a relaxing and enjoyable experience for our guests.We sincerely apologise for the disappointment you experienced with the food on property as well as the noise from Margaritaville next door. We take your feedback seriously and will review our culinary offerings to ensure a higher level of satisfaction in the future. We understand the importance of a peaceful environment for our guests. We appreciate your constructive comments and hope that, despite these challenges, you were still able to make the most of your time on property. Your input is invaluable in helping us make improvements. If your travels bring you back to the area, we would love the opportunity to exceed your expectations and provide you with a more exceptional experience.Thank you for staying with us, and we look forward to welcoming you back in the future.regards,

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Response from Kimberley, Manager on duty on Feb 9, 2024
Hi Diana, Thank you so much for taking the time to leave us your kind feedback!We truly appreciate your love for Country Country Negril and we're delighted to hear that you enjoyed your stay. If there's anything specific you love about your experience with us or if there's anything you'd like us to enhance, please feel free to share your thoughts. Your feedback is invaluable in making our hotel even better.We look forward to welcoming you back ion the future! Regards,

8/10 Good

Bradley

Stayed 2 nights in Dec 2023
Response from Kimberley, Manager on duty on Jan 5, 2024
Hey Bradley, Thank you for sharing your feedback and for awarding us a 4-star rating. We're delighted to hear that you had an overall positive experience during your stay at our property.If there are specific areas where you feel we can further enhance your experience or if you have any additional comments, please don't hesitate to let us know. Your insights are invaluable as we continually strive to provide the best possible service to our guests.We look forward to the opportunity to welcome you back in the future and we aim to make your next stay even more enjoyable.

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kimberley, Manager on duty on Jan 5, 2024
Hi Ali, Thank you so much for rating us a perfect 10 out of 10! We are thrilled to hear that you had an outstanding experience during your stay at our property.It's truly rewarding to know that you found everything to your satisfaction, and we appreciate your positive feedback. Our team strives to provide exceptional service, and your acknowledgment motivates us to continue delivering memorable experiences for our guests.If there's anything specific that made your stay exceptional or if you have any suggestions for further improvement, we would love to hear from you. Your input is invaluable as we aim to exceed the expectations of our guests.We look forward to the pleasure of welcoming you back for another wonderful stay. Thank you for choosing Country Country!

4/10 Poor

Heidi

Liked: Cleanliness
Disliked: Staff & service
Stayed 10 nights in Dec 2023
Response from Kimberley, Manager on duty on Jan 5, 2024
Hi Heidi, Thank you for taking the time to share your feedback. We would like to express our sincere apologies that your experience did not meet your expectations.We value all guest feedback, and your comments provide us with an opportunity to identify areas for improvement. If you are comfortable sharing more details about the specific issues you encountered during your stay, it would greatly assist us in addressing and rectifying any shortcomings.Our team is committed to providing a positive and memorable experience for our guests, and we take your feedback seriously. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to regain your trust in the future and create an exceptional experience on your next visit to Negril.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to 3 resorts on seven mile beach this week. This place has the best food, nicest rooms. The shopping mall is across the street. The only thing that needs improvement is the wifi coverage.
Stayed 1 night in Dec 2023
Response from Kimberley, Manager on duty on Jan 5, 2024
Hi Bradley, Thank you for choosing our property and taking the time to share your positive experience. We're thrilled to hear that you enjoyed the food, found the rooms comfortable, and appreciated the convenient location near the shopping mall.Your feedback is incredibly valuable to us, and we appreciate your mention of the WiFi coverage. We apologise for any inconvenience you may have experienced, and rest assured that we are actively working to improve this aspect of our service to enhance the overall guest experience.We hope to have the pleasure of welcoming you back in the future, and we'll strive to make your next stay even more enjoyable!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kimberley, Manager on duty on Jan 5, 2024
Hi Michael, Thank you so much for your outstanding review and for rating us 10 out of 10! We're elated to hear that you had an exceptional experience at our property.Your positive feedback means a lot to us, and we're delighted that our team could contribute to making your stay memorable. If there's anything specific that stood out to you or if you have any suggestions for further improvement, please feel free to share.We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay.Thank you for choosing our resort, and we look forward to exceeding your expectations again in the future!

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sits right on the beach. My cottage was a minute walk at most to the bar and ocean front. The staff was friendly and helpful as my flight was changed to an arrival time before check-in. They were more than accommodating. The hotel is across from a plaza that has everything that you could need.
Stayed 3 nights in Dec 2023
Response from Kimberley, Manager on duty on Feb 2, 2024
Hi Deja, Thank you so much for taking the time to share your wonderful experience at our property! We're delighted to hear that you enjoyed your stay and that our staff were accommodating and made your arrival easy. It's great to know that you found the location and closeness to the beach and bar an overall positive experience.Your feedback means a lot to us, and we look forward to welcoming you back in the future. Regards,

10/10 Excellent

Janice

Liked: Amenities
Quiet and quant homey location...staff very friendly and accomodating...beautiful location and highly recommended
Stayed 3 nights in Dec 2023
Response from Kimberley, Manager on duty on Dec 20, 2023
Hi Janice, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our location quiet and quaint, creating a homey atmosphere. Our staff takes pride in being friendly and accommodating, ensuring that our guests feel welcomed and well taken care of and your recommendation means a lot to us. Thank you again for choosing us, and we appreciate your positive feedback! We look forward to welcoming you back in the future and providing you with another enjoyable stay.Warm regards,

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
The cabins and the location on the beach
Stayed 2 nights in Dec 2023
Response from Kimberley, Manager on duty on Dec 16, 2023
Hi Massimo, Thank you for taking to time to leave us your feedback! We are happy to hear that your enjoyed your stay and liked our location on the beach as well as the cabin feel of our property. Please know if there is anything specific which we can address to ensure your next stay is even better, let us know as we welcome your feedback. We look forward to hosting you again soon! Warm regards,

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberley, Manager on duty on Dec 15, 2023
Hi Ximena, Thank you so much for taking the time to leave a 5-star review! We appreciate your support and are thrilled to hear that you had a positive experience with our property. If you ever have any specific feedback or suggestions in the future, feel free to reach out. We're here to ensure your continued satisfaction. Thanks again for choosing Country Country Negril!Warm regards,

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Quaint little hotel
Stayed 1 night in Dec 2023
Response from Kimberley, Manager on duty on Dec 14, 2023
Hi David, Thank you for taking the time to share your thoughts on our property. We appreciate your feedback and are pleased to hear that you found our establishment quiet and quaint.Creating a peaceful and comfortable environment for our guests is one of our top priorities, so it's rewarding to know that you experienced that during your stay. We believe that a serene atmosphere contributes to a positive overall experience for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you again for choosing to stay with us.Warm regards,

10/10 Excellent

Joanne, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot in the middle of 7 mile beach. Our favourite spot to stay.
Stayed 4 nights in Dec 2023
Response from Kimberley, Manager on duty on Dec 14, 2023
Hi Joanne, Thank you so much for sharing your feedback! We're delighted to hear that our property has become your favourite spot to stay. It's truly rewarding to know that you found our location appealing. We strive to provide a memorable and comfortable experience for all our guests, and it sounds like we succeeded during your stay. Our team is dedicated to creating a welcoming atmosphere, and we're thrilled that you enjoyed your time with us.If there's anything specific you loved about your stay or any suggestions you may have, we'd love to hear more. Your insights help us ensure that we continue to meet and exceed our guests' expectations.We look forward to hosting you again on your next visit to Negril's 7 Mile Beach. Thank you for choosing our property as your preferred destination.Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice beach. Stores and restaurants right across the street. Seems like they were a little short staffed in the restaurant. Nice place - not high end. Would stay there again.
Stayed 1 night in Dec 2023
Response from Kimberley, Manager on duty on Dec 11, 2023
Hi !Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the beach and found the convenience of having stores and restaurants nearby to be a positive aspect of your stay.We apologise for any inconvenience the staffing in the restaurant may have caused and assure you that we are actively working to address any staffing challenges to enhance the overall dining experience for our guests.It's wonderful to hear that you found our place to be nice, we strive to provide a comfortable and welcoming environment for our guests.Thank you once again for choosing to stay with us, we look forward to the opportunity to welcome you back for another stay in the future.Best,

10/10 Excellent

ML

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kimberley, Manager on duty on Dec 11, 2023
Hi ML, Thank you for thank you for taking the time to leave us a five-star rating! We're thrilled that you had a positive experience with us and eagerly anticipate the chance to host you again in the future. Should you have any specific suggestions for improvement during your next visit, please don't hesitate to share them with us. We appreciate your choice to stay with us and sincerely hope to welcome you back soon.Best,

10/10 Excellent

Gayon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimberley, Manager on duty on Dec 8, 2023
Hi Gayon, Thank you for your rating! We're delighted to hear that you had a positive experience with us.If you have any specific feedback to share or suggestions for improvement, please don't hesitate to let us know. Your input is valuable, and we appreciate hearing from our guests to allow us to enhance your experience.We look forward to hosting you again soon!Best,

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill and laid back accommodation. Quiet place. Beach access makes it a cool place to stay and relax
Stayed 2 nights in Nov 2023
Response from Kimberley, Manager on duty on Dec 8, 2023
Hi Ashley, Thank you for taking the time to share your thoughts about your stay with us. We're delighted to hear that you found our accommodations to be chill and laid-back. and that you enjoyed the beach access, which made your stay even more enjoyable. We strive to provide a tranquil environment for our guests to unwind, and we're pleased to know that we achieved that during your visit.Your positive feedback is much appreciated, and we look forward to the opportunity to welcome you back for another relaxing experience.Best,