Ratings based on 253 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Great hotel on gorgeous beach

Posted Nov 15, 2017
Pros: It is beautifully maintained and cared for. On a gorgeous beach.
Cons: Overall, they could improve on how things are organized. Although they have a kitchen next to the beach bar, it isn’t used for anything but breakfast
This is the third year we have stayed at Sandy Haven. It is a small hotel with all the amenities of a larger place. The rooms are beautifully appointed and immaculately maintained. They have a great bar where you can get a range of good sandwiches, snacks, and salads. The staff is very friendly and accommodating. They also have great beach chaise loungers and a generous supply,of beach towels. This is important if you want to spend your day on the beach! We love Sandy Haven and look forward to returning next year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Overall good experience but hot tub was not hot and outside beach shower did not work
5 out of 5
Recommended
for Everyone
by A verified traveler

Cute boutique hotel on the beach.

Posted Nov 10, 2017
Hotel was very convenient, to beach and close to all local bars The evening bartender Leighton at beach bar was lots of fun. Very attentive, interactive and awesome sense of humor.
Comment from Hotel Management
Nov 13, 2017 by Sales, Hotel Management
Thank you for staying with us. We do appreciate you taking the time out to share your lovely experience and our staff works hard to make sure this happens. Looking forward to having you with us again in the near future!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Nov 7, 2017
Small hotel with everything you need. Very secure and good value for the money.
Comment from Hotel Management
Nov 11, 2017 by Sales, Hotel Management
Dear Valued Guest, Thank you very much for your amazing review of your vacation with us. Your feedback is extremely valuable to us, as we do appreciate you taking the time out to share your experience. We do look forward to hosting you once more in the near future!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2017
Great location and friendly staff. Stayed in a beautiful oceanfront room on the third floor. Please note there are no elevators and the floor can be slippery. The continental breakfast included: mimosas and large fresh fruit platters. Security does a good job at keeping beach hustlers at bay. Be sure to confirm cost in advance for all trips. We were hustled by a driver for an extra ten dollars. Once the porter found out the next day, he made the drivery return the money as he works for the hotel's recommended transportation vendor. Food is cooked to order so don't wait until you are starving. Special note to the hotel: invest in more umbrellas as everyone fights for the loungera under the trees, and led light bulbs as it is hard to read in your room as it is too dark.
Comment from Hotel Management
Nov 7, 2017 by sales, Hotel Management
Dear Valued Guest, Thank you very much for the review of your vacation with us. Your feedback is extremely valuable to us, as we do appreciate you taking the time out to share your experience. We will do all we can to ensure your suggestions are looked into as we look forward to hosting you once more in the near future!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Nice location with good beach access.

Posted Nov 3, 2017
Pros: Staff was very polite and professional.
Cons: It took too long to check in and check out. Vendors walking up and down the beach were a distraction but the security at the hotel did a good job to
Location: Glad we had a car to take in the island sites and go to restaurants on the Cliffs.
Easy trip onto the island and to the hotel. Ideal short stay location. Easy access to clean beach and nice beach bar at the hotel.
Comment from Hotel Management
Nov 7, 2017 by sales, Hotel Management
Dear Valued Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking forward to hosting you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, great staff!

Posted Sep 11, 2017
Enjoyed our 4 night stay at Sandy Haven. The staff, reception, wait staff, bartenders (loved these guys), security, and drivers were all very professional and very welcoming. Breakfast and lunch were good, had a yummy snapper for dinner and the drinks were great....get the mango daiquiri!!
Comment from Hotel Management
Sep 18, 2017 by Sales, Hotel Management
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful bouquet hotel !!!!

Posted Sep 8, 2017
Pros: The boutique style, specious room. Great location.
Cons: We were very disappointed because for all days we stay the swimming pool was closed. Jacuzzi was dirty.
The beach is gorgeous,clean and warm water. Very nice staff/ Genoy thank you so much to make us smile. The food was good. I like size of the property/ not too big. Love the room, very specious and comfortable.
Comment from Hotel Management
Sep 11, 2017 by Sala, Hotel Management
Dear Valued Guest, Thank you for your feedback as we do appreciate you taking the time out to share your experience. We are happy you did enjoy your time with us + will work hard to rectify the areas you addressed which is due to a delay in shipment of the required parts. Looking forward to having you with us once more where you can have a better experience!!
5 out of 5
by shawn

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Sales, Hotel Management
Thank you for your very positive rating. We look forward to hosting you once more in the near future.
2 out of 5
by A verified traveler from california

Central location

Posted Aug 21, 2017
Some staff are extremely helpful and nice, some seem like they don't want to be there and one has a sense of hierarchy and entitlement. If you're looking for a good location, this is right in the middle of 7 mile. If you're looking for a comfortable bed, room with good AC, hot water and a stable lol, maybe look elsewhere. We chose Sandy as second stop, we were in Montego for 5 and Negril for 2. Boy did we want to go back so bad. At check in our keys were ready, a group of friends traveling together. Out of curiosity asked if our rooms were near each other. We were given some type of answer with lots of attitude. Checking out was the same way, she was so busy giving someone else the stink eye that it took away from my time. I figured my room quality would be a one off but the minute I saw my friends again we asked each other the same questions, 1. Is you're room really hot? 2. Is you're bed extremely firm and by firm, we mean like sleeping on plywood. Would I stay there again? Most likely not.
Comment from Hotel Management
Aug 28, 2017 by Sales, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide this feedback about your recent stay. Both positive feedback and constructive criticism will help us to continue to grow and develop. We always would prefer to have our guests alert us ( Manager or Supervisor) of any possible issues whilst on property so we can better address before leaving. We're happy to always have you as our guest and hope you will give us another opportunity to serve you again