Ratings based on 224 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sevierville

Great hotel

Posted Feb 12, 2018
Hotel staff super friendly and helpful. We couldn't get our TV to work and they sent someone up to help very fast. Only a loose cord. Breakfast was very good, a great assortment. Loved the hot coffee that was ready and available all day. Kids loved the indoor pool.
5 out of 5
by Timothy

Posted Nov 13, 2017 on Hotels
They stay was excellent. Check in was smooth, not drawn out and the staff were very friendly and promot. Rooms were decent sized, and very clean. No complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 13, 2017
This was our first stay at this hotel. We were pleasantly surprised. There is ample parking, the rooms are spacious and clean. Staff is helpful. The breakfast was good. There is a gas station next door and lots of places to eat. I would stay here again..
Comment from Hotel Management
Nov 13, 2017 by GM-HIS, Hotel Management
Thank you so much for your review. We re o glad you liked us and we look forward to serving you again. Sincerely, GM, Hampton Inn Sevierville
4 out of 5
by Philip

Quick stay..

Posted Oct 13, 2017 on Hotels
Quick overnight stay. Very good breakfast. Slight smoke smell in our room but everything else was good.
Comment from Hotel Management
Oct 24, 2017 by GM, Hotel Management
Dear Phillip, Thank you for your feedback and we're glad you had an overall good stay with us. I hope you will visit us again and we will try to make your next stay a perfect experience. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
by Brenda

Posted Sep 29, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017 by GM, Hotel Management
Thanks for the feedback, Brenda! Glad you enjoyed your stay and hope to see you again. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
by JACQUELINE

Posted Sep 26, 2017 on Hotels
You need to find fitted sheets that properly fit the king size beds
Comment from Hotel Management
Oct 9, 2017 by GM, Hotel Management
Dear Jaqueline, Your feedback is greatly appreciated and we helps us improve our guest service. Hope you will give us another chance to serve you. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
by Lauri

Nice, clean hotel close to the attractions.

Posted Aug 23, 2017 on Hotels
Nice, clean hotel. Free breakfast. Good Location to the Smokies, Pigeon Forge, and Gatlinburg. Just a short drive 10-20 minutes from most attractions.
Comment from Hotel Management
Oct 9, 2017 by GM, Hotel Management
Dear Lauri, Thanks for reviewing your stay with us at the Hampton Inn Sevierville. We're thrilled you liked our Clean hotel and Great location. Hope you will visit us again. Sincerely, GM, Hampton Inn Sevierville
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean rooms, good fitness facility, good breakfast

Posted Aug 20, 2017
I stayed two days and would go again. The coffee maker in the room worked well, shower was good, quiet room at night, good location
Comment from Hotel Management
Aug 21, 2017 by GM-HIS, Hotel Management
Thank you! So glad you enjoyed and would return :-)
5 out of 5
by Shawn

excellent stay

Posted Aug 13, 2017 on Hotels
Great place, clean and staff was amazing. Pool clean and very nice
Comment from Hotel Management
Aug 18, 2017 by GM, Hotel Management
Thanks Shawn, Glad you had an excellent stay. Hope you will choose us next time you're in the area. Sincerely, GM, Hampton Inn Sevierville
2 out of 5
by Marianne

Not a 4.3 more like a 2

Posted Aug 10, 2017 on Hotels
I'm not sure how this has a 4.3 rating - not the quality of the Hampton Inn's we have stayed in
Comment from Hotel Management
Aug 18, 2017 by GM, Hotel Management
Dear Marianne, Thanks for the feedback. I'm sorry to hear your stay with us didn't meet your expectations. Since we usually have happy guests, I hope you will contact us directly to let us know what we could have done better. Your feedback is important to us and we want all of our guests to be happy. Sincerely, GM, Hampton Inn Sevierville