Sevierville Residences

"Key cards wouldn’t work. The lady when we arrived late in night she was very nice and she made an attempt at conversation and made me feel welcomed. The room was clean. Air conditioning worked decently. At checkout the other lady clearly had been there longer had caught an attitude and was clearly very angry and annoyed with the previous staff that helped me not being able to get the key to work. Which I did not like she did not make me comfortable there should have been no outburst from her. I’d rather have a staff member who couldn’t get my card working then one that thinks she can be hostile and get an attitude over another employee I was unimpressed with th senior staff "

"I had no issues checking in. The staff was very polite and willing to answer any and all questions. The room was clean. My kid had a great time and we will going again soon. "

"Great property! Clean and fun! The only complaints are that the cheap mattress for the pullout sofa was not comfortable at all! The springs were coming through which made it very uncomfortable, and the cover on it was not clean. There were not any extra pillows or blanket for the sofa either. "

"Friendly staff; comfortable room; and the breakfast was very good."

"Breakfast a little longer, so crowded. Excellent Staff, clean rooms, great location"

"Clean room, friendly staff, fire alarm kept going off at 3 am though"

"Activities for kids, parking was ok. I had bugs in room . Cockroach n other bugs. My room was so Far from everything . I don’t think I will be back. "

"Clean room, staff was amazing, super friendly. The beds were comfortable. Very cold ac. Shower was good size for stand up shower. The parking was little tight due to being mustang week and trailers but without those there woupd have been better. "

" Ok , food for breakfast items . Lot of pets and pet dropping for not being allowing pets. "