Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from roma

Ottimo hotel in centro

Posted Nov 30, 2016
Quattro giorni a Siviglia meravigliosi!Ottima sorpresa con l'albergo che potrebbe essere tranquillamente un 4 stelle per tutte le caratteristiche che presenta ed offre,sinceramente se dovessi ritornare a Siviglia prenoterei di nuovo lo stesso hotel.
Comment from Hotel Management
Dec 4, 2016 by Claudio Millan, Hotel Management
Stimata viaggiatrice pe; Grazie mille per aver trovato il tempo di condividere la vostra esperienza durante il vostro soggiorno con noi e soprattutto grazie per le sue parole circa il nostro hotel e dei servizi offerti. Per noi Commenti come la vostra sono molto importanti perché ci mostrano che quello che facciamo che stiamo facendo bene e questa è la migliore ricompensa che possiamo avere. Abbiamo detto addio a voi senza dicendo che è stato un piacere per servire voi e felice di nuovo il benvenuto in questa casa per visite future a questa meravigliosa città come Siviglia. Saluti
4 out of 5
by A verified traveler

Posted Nov 13, 2016
The Hotel was very welcoming and the room was very comfortable
Comment from Hotel Management
Nov 13, 2016 by Claudio Millan, Hotel Management
Dear Steve; Thank you so much for your coment and your score. For us it is very important to know all the opinions of our guest. Thank you for your visit and we hope to see you again when you decide to come back to Seville. Kindest regards
5 out of 5
by A verified traveler from waterloo, ontario

Terrific place to stay!

Posted Nov 5, 2016
Pros: Location, location, location! Easy to drive to -- though the drive to the garage is a challenge in driving skills! From the hotel one can walk to everything in the old city. And the food at the many tapas bars in the area is superb. This is the way to eat -- graze your way through the day😃
Cons: Nothing to complain about. Nothing to complain about.
Location: See above.
Comment from Hotel Management
Nov 7, 2016 by Claudio Millan, Hotel Management
Dear guest; Thank you so much for your kind words about us and for your score. For us it has been a pleasure to serve you and we want to say you that if you decide to come back for this wonderful city we will be pleasured pleasure that you honour with your visit. Kindest regards.
5 out of 5
by A verified traveler

Well located hotel

Posted Nov 2, 2016
Pros: All interesting places are within walking distance.
Cons: Tea coffe making facilities unsatisfactory. Rest OK.
Comment from Hotel Management
Nov 4, 2016 by Claudio Millan, Hotel Management
Dear guest, We would like to thank you share with us your experience at our hotel. On the other hand, we are pleased that overall your stay with us has been quite positive, and both the location and the room and staff lived up to their expectations. Also of course, we take note of any deficiencies that may have, but but we would like to remind you requested four English teas even when our open coffee shop and which are not tes complimentary course and had a cost and still the offered free of charge making an exception for you and your friends, so we believe or think that leads you right to mention this. No more for now, we take this opportunity to thank you for your visit, and look forward to seeing you again next time. Kindest regards.
5 out of 5
by A verified traveler from Puerto Rico

The staff are excellent. Very helpful.

Posted Oct 27, 2016
Pros: The service in the cafe excellent. Those girls that work there are great,smiling all the time, great service
Cons: I love everything. I wish if they offered a laundry service so I can wash my clothes !!
Location: Excellent location , close to many shops, and monuments!
Comment from Hotel Management
Oct 29, 2016 by Claudio Millan, Hotel Management
Dear Ms. Laboy; Thank you so much for your score and your opinion. For us it is very important to know the experience of all our guest, which help us to improve our services. It's a great satisfaction to see through your words that all our services and all our staff have far exceeded your expectations, is that our best reward. Indicate that if external offer laundry service, you have all the necessary information about it in your room, anyway could consulted us, we would be glad to attend you and give you all the information with pleasure. We said goodbye to you, not without telling you it has been a real pleasure to have you with us and we will be happy to assist in your next visit to this wonderful city. Kindest regards,
4 out of 5
by A verified traveler from Paris

Posted Sep 20, 2016
Pros: Hôtel bien situé, relativement proche des principaux monuments. Personnel accueillant, prêt à rendre service. Hôtel et chambre de bonne facture
Cons: Prix élevé (16 €) pour le petit déjeuner qui n'est pas en libre service. Un peu d'attente pour être servi.
Location: Quartier El Arenal Les arènes sont situées dans la rue de l'hôtel. Cathédrale, Giralda, Torre de l'oro etc. sont à 600 mètres.
Nous avons passé 5 jours à Séville. Ville magnifique ! Tous les quartiers sont intéressants à voir et ont leurs particularités.
Comment from Hotel Management
Sep 24, 2016 by Claudio Millan, Hotel Management
Estimée Nathalie; Merci d'avoir pris le temps de partager votre expérience pendant votre séjour avec nous. Nous sommes heureux que nos deux emplacement, les services offerts et le personnel ont terminé avec succès leurs attentes, parce que notre mission principale, de rendre nos clients se sentent parfaitement pendant votre séjour avec nous. S'il vous plaît noter que le petit déjeuner est pas un petit-déjeuner buffet, mais un petit déjeuner à la carte, qui est desservie par les commandes de nourriture et préparé en même temps à la demande, nous demandons à nos sincères excuses si le prix ne Il se tourna vers son goût, notez que cette lettre vous pouvez manger tout ce que je voulais et combien je voulais donc le prix est plus que raisonnable. Nous avons dit au revoir pas sans vous dire si vous décidez de Séville se fera un plaisir de vous aider dans cette maison pour les prochaines visites de la ville.
4 out of 5
by A verified traveler

great location and spacious room

Posted Sep 9, 2016 on Hotels
staff were very friendly and helpful. breakfast not good value though, better to have it elsewhere. but fridge in room and lovely gesture of sparkling wine in ice bucket upon arrival.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear guest; First of all we want to thank you for taking the time to write these words and share your experience with us. For us it is very important that our guests feel perfectly during your stay with us and we are pleased to know that we have successfully achieved their expectations. We are sorry that breakfast was not like even with a wide variety of products affordable for all audiences, but the taste is personal to each.   We said goodbye to you not before your opinion thank you again for us and we look forward to having you again in a forthcoming visits to this wonderful city. Kindest regards. Sincerely, Claudio Millan
4 out of 5
by A verified traveler

Emplacement idéal

Posted Jul 5, 2016
A une courte distance à pieds des principaux lieux touristiques de Séville, tels que la cathédrale, la giralda et d'autres attractions intéressantes du quartier Santa cruz. Également proche de l'agréable quartier de Triana. Personnel super sympathique et serviable, belles installations.
Comment from Hotel Management
Jul 10, 2016 by Claudio Millan, Hotel Management
cher hôte; Merci d'avoir pris le temps de partager votre expérience pendant votre séjour avec nous à l'hôtel. Nous sommes heureux que notre personnel et nos services ont été à la hauteur de leurs attentes et a laissé un bon goût, parce que notre mission principale est de rendre nos clients se sentent à la maison. Nous avons dit au revoir à vous, mais pas avant de remercier ses mots pour nous et dire que si vous décidez de Sevilla à l'avenir sera ravi de nous honorer d'une visite. Salutations
5 out of 5
by A verified traveler from Vancouver. Canada

Loved the location and ambience.

Posted Jun 25, 2016
Pros: Everything. It has a very good restaurant attached to it which is very convenient.
Cons: the internet in the lobby should be free.
Location: Close to the bus station and river and lots of restaurants and bars.
Rewarding and very enjoyable. Friendly staff. Welcoming gift of a bottle of bubbly.
Comment from Hotel Management
Jun 26, 2016 by Claudio Millan, Hotel Management
Dear Anita; Thanks for taking the time to share your experience during your stay with us. We are pleased that both services offered and the location in the heart of the city and our staff have fallen short of their expectations and has left a good taste. Regarding the wifi, we want to inform you that we have free wifi throughout the hotel, either in rooms or in public areas, so we surprised that mentioned the internet in the loby should be free. However, we said goodbye not without telling you that if you decide to Sevilla will be glad to assist you.
4 out of 5
by Tracy

Posted Jun 16, 2016 on Hotels
Nice location, comfortable room, efficient and friendly staff. A little expensive - probably due to good location near the cathedral.
Comment from Hotel Management
Jun 19, 2016 by Victor, Hotel Management
Dear Ms. Tracy; Thanks for taking the time to share your experience during your stay with us. We are pleased that both our staff and services offered have fallen short of your expectations and has left a good taste, as we work daily to all our guests feel perfectly during your stay with us. We said goodbye not without telling you that we will be glad to have your presence in this your home for future visits to the city of Seville. Kindest regards; Claudio Millan