Ratings based on 1,019 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Apr 28, 2017
The hotel was very clean and the staff was responsive. Excellent location -- right across from a train station and bus lines. I would highly recommend this hotel
Comment from Hotel Management
May 24, 2017 by Mj Cupido- Social Media Manager, Hotel Management
Dear Sir or Madam, Thank you very much for choosing our hotel and for sharing your insights with other travelers on Expedia. I am very glad to read that you were pleased with our services and facilities and that you recommend us. Please do not hesitate to contact me directly in a future visit, it would be my pleasure to welcome and greet you personally. Looking forward to serving you again in the near future. Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Beautiful hotel close to train station,local bus.

Posted Apr 22, 2017
Pros: I love everything about this hotel. I'm glad I picked to stay here.
Cons: none
Location: Close to Renfe train station, easy access to get local buses and bus to the airport across the street.
Our stayed was wonderful. They were very professional and helpful. Hotel was cleaned and beautiful. Close to train station and local buses. I will definitely stay here again.
Comment from Hotel Management
May 24, 2017 by Mj Cupido- Social Media Manager, Hotel Management
Dear Sir, I am very glad to read that you were pleased with our services and facilities and that you would stay again with us should you visit the city again, which I hope you do. I am very glad to read that you liked our location close the train station. Sincerely yours,
3 out of 5
by A verified traveler from Miami

Serviceable but poorly located

Posted Apr 17, 2017
This would likely be a good hotel for business travelers as it is close to the train station and rental cars. If you are there to see the sights be prepared for 1/2 hour walks or cab rides to many of them. Decent neighborhood where you can get a cup of coffee earl at the station and a couple of good tapas place within a ten minute walk.
3 out of 5
by A verified traveler from Miami,Fl

Don't stay here

Posted Mar 23, 2017
Everything about the hotel is nice, except they don't tell you about the a/c problem, we had to change rooms as well as my two other friends in the middle of the night since they turn off the air conditioning in one half of the hotel because the other side gets to cold. It's a design fault the hotel manager told us. They where very nice about since they confessed to us that it happens a lot with people that are use to sleeping with air conditioners. Only for that reason I won't stay here again.
Comment from Hotel Management
May 24, 2017 by Mj Cupido- Social Media Manager, Hotel Management
Dear valued guest, Thank you very much, not only for your patronage, but also for taking the time to contribute to the good operation of the hotel through enlightening suggestions and recommendations. Please accept my most sincere apologies for the inconveniences caused with a/a issue. I take good notes of your comments for which I am thankful. We look forward to welcoming you again to our hotel. Sincerely yours, MJ Cupido
5 out of 5
Recommended
for Everyone
by A verified traveler

great value close to links to rails air and town

Posted Mar 12, 2017
Pros: Experia
Cons: nothing!
Location: Within 20 minutes walk of all main attractions.
Staff were very helpful. Facilities excellent and location great. Compared very well with other hotels on our visit to Spain. Although not in the centre public transport connections very good and just a pleasant 15 -20 minute walk from all the main tourist attractions.
3 out of 5
by A verified traveler from london

Decent location but not a great hotel

Posted Mar 5, 2017
Room was too hot with. I working temperature control. Breakfast very average for a four star. Room was clean and overall acceptable.
Comment from Hotel Management
May 24, 2017 by MJ Cupido- Social Media Manager, Hotel Management
Dear Sir, Thank you very much for your visit and for your enlightening suggestions. I am sorry to find that we have not met your expectations in terms of temperature. I will do everything within my possibilities to solve the issue for your next visit. Hoping you will be able to come back to Seville soon. Sincerely yours, MJ Cupido
3 out of 5
by Deborah

This traveler left a rating score only Posted Mar 2, 2017 on Hotels
4 out of 5
by Robin

Posted Mar 1, 2017 on Hotels
Only real criticism was the too-hard bolster pillow.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near train station

Posted Feb 28, 2017
Pros: Attached restaurant
Easy and friendly check-in Walking distance to train station Easy luggage storage
Comment from Hotel Management
May 24, 2017 by MJ Cupido- Social Media Manager, Hotel Management
Dear valued guest, Thank you very much for your patronage and for your comment. I very much appreciate your recommendation to other travellers. We look forward to welcoming you again to our hotel in the near future. MJ Cupido
4 out of 5
by Yu-Chen Jenny

Comfort hotel to stay for business or travel

Posted Feb 26, 2017 on Hotels
The bed is super big, nice for sleeping! Front desk staffs are great to answer your questions. The breakfast is excellent!