- Liked: Cleanliness, staff & service, room comfort
Good hotel in excellent location
Once you have found the hotel (my taxi driver couldn't !) in the maze of old town streets, you realise that it's in a great location and the views of the Giralda tower are fabulous. Staff helpful, friendly and professional. Communal corridors are probably the most interesting areas of the hotel. Sadly, not enough is made of the historic fabric of the hotel. Bedrooms, "as advertised", and although scrupulously clean with comfortable bed and good quality bed linen, they are fairly stark and don't encourage you to linger. Whilst there is a coffee machine (mine didn't work) in the bedroom, sadly no kettle. The first 2 coffee machine capsules are free - thereafter E.1.50 per capsule. Large well equipped bathroom with excellent L'Occitane toiletries. Lighting could be better above hand basin. Roof terrace and breakfast room look tired and both need improvement. The terrace is a favourite haunt of the young (especially non-residents) in the evenings and can be rowdy. Pool small - too cold to dip when I was there. Excellent breakfast with lots of variety: fresh fruits, hot and hot options - and good service. Perhaps the only real downside for me was the drainage smell found on arrival in the bathroom, Unusually for a 4* hotel and especially as I staying for a week, I was not offered an immediate change of room until the problem (a bidet blockage apparently) was checked. It was fixed but I think similar hotels might have offered an immediate room change or room upgrade.