Outdoor pool

Reviews of Hotel Colón Gran Meliá

5 out of 5
Hotel Colón Gran Meliá
Canalejas 1, Seville, Seville

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1002 reviews" "
Rating 8 - Good. 179 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb! From the helpful doorman; to the concierges that went above and beyond to help with reservations during a busy holiday week; to the top notch house cleaning staff. Steps away from restaurants and shopping. Would absolutely stay here again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Colon Gran Meliá was beautiful and walking distance to all or the historic buildings and tourist attractions. The hotel staff were very friendly and helpful. The breakfast buffet was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kamini, southport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, spacious room, lovely art and decor- Attentive, great room service and housekeeping. Staff very helpful and welcoming- thanks for a great stay!
Stayed 2 nights in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, from check in to room service, the concierge was especially helpful in recommending a pharmacy close by. The breakfast was exceptional good. Would highly recommend this hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Milenis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Guest Experience Team on Mar 14, 2024
Estimada Ana, Muchas gracias por su excepcional puntuación. Nos llena de alegría recibir valoraciones como la suya. Estamos deseando darle de nuevo la bienvenida para ofrecerle una nueva experiencia única. Reciba un cordial saludo, Guest Experience Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Experience Team on Mar 14, 2024
Dear Nina, Thank you so much for your wonderful review. We hope to have the chance to welcome you again in order to offer a new memorable stay. Kins regards,Guest Experience Team

10/10 Excellent

Simon

Stayed 3 nights in Feb 2024

10/10 Excellent

SOPHIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Real 5star service and experience throughout the stay.
Stayed 2 nights in Feb 2024
Response from Guest Experience Team. on Feb 4, 2024
Dear SOPHIE,Thank you so much for your kind words and for giving us a perfect rating. We’re thrilled to hear that you had a 5-star experience at our hotel. Our staff will be very pleased to hear your positive feedback. We strive to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Seville in the future.

10/10 Excellent

kellyJay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and well organized program they offer 👍 and 👏
Stayed 3 nights in Jan 2024
Response from Guest Experience Team. on Feb 4, 2024
"Dear kellyJay,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We’re particularly happy that our staff made your stay pleasant and that you found our programs well-organized. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you had also a very good experience discovering this historical city of Seville.Thank you again for your kind words, and we look forward to seeing you again soon.

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good for the price. Food could be better.
Stayed 4 nights in Dec 2023
Response from Guest Experience Team on Jan 14, 2024
Dear Ricardo, Thank you for your feedback! We appreciate your positive note on the pricing. We understand that the food experience is crucial, and we're committed to continuous improvement. We'll take your input into consideration as we work on enhancing our menu. We hope to have the opportunity to exceed your expectations in the future.Kins regards. Guest Experience Team

8/10 Good

sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better customer care
Stayed 2 nights in Dec 2023
Response from Guest Experience Team on Jan 14, 2024
Dear Client, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with our customer care services. Your input is invaluable, and we take your concerns seriously.We understand the importance of excellent customer service, and we are committed to making improvements based on your feedback. Once again, we appreciate your feedback, and we are dedicated to delivering the high standard of service you deserve. Best regards. Guest Experience Team

10/10 Excellent

Gabriel

Stayed 5 nights in Nov 2023
Response from Guest Experience Team on Dec 23, 2023
Estimado Gabriel, Queremos expresar nuestro más sincero agradecimiento por su amable valoración de nuestro hotel. Nos alegra saber que su experiencia fue positiva y que disfrutó de su estancia con nosotros.Esperamos tener el honor de darle la bienvenida nuevamente en el futuro. Con aprecio, Guest Experience Team

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true boutique hotel experience- staff fabulous, considerate and pro- active. Stunning location . Outstanding value for money
Stayed 2 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression.Thank you for you kind words about out staff and the location in the heart of the Old City.We look forward to welcoming you again.Kind rgeards,

10/10 Excellent

Christine Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sytlish decor reflecting the history and culture of the Seville
Stayed 3 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for sharing a review of your recent experience. Our team here at Hotel Colon iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. It makes us happy to know that our decor was to your liking - Hotel Colon is, after all, the iconic hotel of Seville.We hope you’ll visit us again soon.

6/10 Okay

TANYA

Liked: Cleanliness
Underwhelming for the price.
For a 5 star hotel it was a bit underwhelming. Having come from the Casa Palacio Maria Luisa in Jerez which I know if a much smaller 5 star hotel I was left feeling disappointed with the lack of attention to detail. Examples were not noticing that our coffee supplies needed topping up or that we spent have any shower gel even after the room service. The TV kept goi g out of service probably due to the poor wifi and nobody other than a man on the concierge desk (Oscar) smiled and was warm and friendly.
Stayed 2 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
We deeply regret not having met all your expectations on this occasion and we kindly ask you to give us another opportunity in the near future.Kind regards,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.Kind regards,Guest Experience Team

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.Kind regards,Guest Experience Team

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel excellent rooms super super clean. Great breakfast. Specially Rocio one of the waitress. She was fantastic.
Stayed 3 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your great review. At Hotel Colon, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Rocio from ourBurladero restaurant to give her the recognition that she deserves. TShe was delighted to hear your feedback.We look forward to seeing you again.Kind regards,

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.We are pleased the hotel was to your liking.We look forward to welcoming you again.Kind regards,Guest Experience Team

10/10 Excellent

Marco

Stayed 6 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.Kind regards,Guest Experience Team

10/10 Excellent

Manjit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.Kind regards,Guest Experience Team

10/10 Excellent

gita

Stayed 2 nights in Sep 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your feedback.Kind regards,Guest Experience Team

10/10 Excellent

ana maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only need a magnifying mirror And more hooks
Stayed 3 nights in Sep 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for providing us with your valuable feedback. We’re disappointed to hear that our bathroom design wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.We look forward to welcoming you again.Kind regards,

10/10 Excellent

sanyueh

Liked: Cleanliness, staff & service, property conditions & facilities
Helena from front desk helped us a lot. We really appreciate it.
Stayed 8 nights in Sep 2023
Response from Maria Sanchez - Guest Experience Manager on Nov 5, 2023
Thank you for your great review. At Hotel Colon, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with Helena to give her the recognitionthat she deserves. She was delighted to hear your feedback.We look forward to seeing you again.Kind regards,Guest Experience Team

10/10 Excellent

Samuel, New York

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Wonderful staff
Stayed 2 nights in Sep 2023
Response from Hotel Colón. on Oct 25, 2023
Dear Samuel,Thank you for leaving a 5 stars review. We’re so glad you chose Hotel Colón to stay. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Sincerely,Guest Experience Team.

10/10 Excellent

igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2023
Response from Hotel Colón on Oct 25, 2023
Dear Igor,Thank you for taking the time to write your lovely 5 stars review following your recent stay.It was a pleasure making you at home and we hope to do so again in the future.Best regards,Guest Experience Team.

10/10 Excellent

GEORGE

Stayed 5 nights in Sep 2023
Response from Hotel Colon on Oct 25, 2023
Dear George,Thank you so much for taking the time to a great 5 star review for us here at Hotel Colón.We are so pleased you enjoyed your stay with us. We look forward to welcoming you back again soon.Sincerely,Guest Experience Team.

8/10 Good

EMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all attractions, buffet breakfast was excellent, very friendly staff.
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on Sep 17, 2023
Dear Emal,Thank you very much for choosing Hotel Colón for your stay in Seville and for your recognition, specially towards our staff.We are sincerely glad to know you enjoyed your stay with us and we look forward to welcoming you back very soon!Best regards,

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ From the moment we stepped into Hotel Colon, we were enveloped in the warm, Andalusian charm that Seville is renowned for. The hotel seamlessly marries the historical beauty of the city with modern-day luxuries. The staff was exceptional. Not only were they attentive to our every need, but they also offered invaluable recommendations for local eateries and attractions. Their genuine passion for Seville's culture was palpable and added a personal touch to our stay. Our room was a haven of comfort. With plush bedding, elegant decor, and state-of-the-art amenities, it was a delight to return to after a day of sightseeing. The view from our window, showcasing Seville's stunning skyline and the distant echoes of flamenco, was nothing short of poetic. The hotel's location proved to be perfect. Nestled in a quiet street, it was a sanctuary from the city's hustle and bustle, yet everything - from the majestic Alcázar to the vibrant tapas bars of Triana - was within a short walk or drive. The highlight, though, had to be the rooftop terrace. Watching the sunset over Seville, with La Giralda piercing the sky, all while sipping on a chilled glass of local sherry, was an experience we'll cherish forever. In conclusion, our stay at [Hotel Name] wasn't just a hotel stay; it was an immersion into the heart and soul of Seville. We left with memories we'll treasure for a lifetime and a promise to ourselves to return.
Stayed 3 nights in Sep 2023
Response from Guest Experience Team on Sep 17, 2023
Dear Lisa,Thank you very much for taking the time to share these kind and flattering words regarding your recent stay with us at the Hotel Colón.Undoubtedly your satisfaction and enjoyment is our greatest purpose, knowing that in your case we have managed to transmit our proposal for excellence, so characteristic of Gran Meliá, is the best reward for the daily dedication of our team.We sincerely thank you for sharing with us these warm words towards this iconic hotel, which, as you rightly describe, is committed to transmitting the local culture from the very heart of the lobby to the smallest corner in each of its rooms.Lisa, we hope to welcome you again very soon at Hotel Colón, your home in Seville, and to have the opportunity to offer you another wonderful experience in such a unique setting.Best regards,

10/10 Excellent

hoju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As its name sounds, this hotel is grand looking lobby area. Room was clean and comfortable. Excellent breakfast. Nice attitude by staff. We walked to major attatractions and had great food within walking distance.
Stayed 1 night in Sep 2023
Response from Guest Experience Team on Sep 17, 2023
Dear Hoju,Thank you very much for your kind words toward your recent stay with us! Your recognition and enjoyment is our most important goal.Hoju, we look forward to welcoming you back to Hotel Colón, your ''grand home'' in Seville!Best regards,Guest Experience Team

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent Palace
A real Palace! Excellent Hôtel Excellent Services extremely well located!
Stayed 3 nights in Aug 2023
Response from Guest Experience Team on Sep 6, 2023
Dear Mr. Gabriel,Thank you very much for your kind words toward your recent stay with us! Your recognition and enjoyment is our most important goal.Mr. Gabriel, we look forward to welcoming you back to Hotel Colón, your ''palace'' in Seville!Best regards,

8/10 Good

Lindsay, Malvern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and property! Liked the location and also how peaceful and quiet it was
Stayed 2 nights in Aug 2023
Response from Guest Experience Team on Aug 27, 2023
Dear Ms. Lindsay,Thank you very much for choosing Hotel Colón for your stay in Seville.We are sincerely glad to know you fully enjoyed a paceful stay with us and we look forward to welcoming you back very soon!Best regards,

10/10 Excellent

alla

Stayed 2 nights in Aug 2023
Response from Guest Experience Team on Sep 17, 2023
Dear Alla,Thank you very much for choosing Hotel Colón for your stay in Seville.We are sincerely glad to know you fully enjoyed your stay with us and we look forward to welcoming you back very soon!Best regards,

10/10 Excellent

Hernando

Stayed 3 nights in Aug 2023
Response from Guest Experience Team on Sep 6, 2023
Estimado Sr. Hernando,Muchísimas gracias por valorar su reciente estancia con nosotros en Hotel Colón.Nos alegra enormemente saber que ha disfrutado de estos días en Sevilla y esperamos volver a darle la bienvenida de nuevo muy pronto.Un saludo,

10/10 Excellent

Robert

Stayed 4 nights in Aug 2023
Response from Guest Experience Manager on Aug 14, 2023
Dear Robert,Thank you very much for choosing Hotel Colón for your stay in Seville.We are very happy to get a great review as the one you gave us. We look forward to welcoming you back very soon!Best regards,

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very professional and helpful. The room was spacious and clean. Breakfast had variety and was delicious. A special thank you to Rosanna the concierge who referred us to excellent restaurants. Not only the food was good but it was a very nice experience. The hotel in general would need a little update, and the water of the pool was not clear. It was still very appreciated after a day at 43 degres!
Stayed 2 nights in Aug 2023
Response from María Sánchez - Guest Experience Manager on Aug 11, 2023
Dear Sonia,Thank you so much for your comments. specially your mention to our colleague from concierge Rosana. We have taken note of your comments will share with all the Hotel Colon team .We look forward to welcoming you again in the future!Kind regards,Guest Experience Team

10/10 Excellent

Gagan

Stayed 2 nights in Aug 2023
Response from Guest Experience Team on Aug 27, 2023
Dear Gagan,Thank you very much for choosing Hotel Colón for your stay in Seville.We are sincerely glad to know you fully enjoyed your stay with us and we look forward to welcoming you back very soon!Best regards,

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful friendly staff.
Stayed 4 nights in Jul 2023
Response from Maria Sanchez - Guest Experience Manager on Jul 31, 2023
Dear Maura,Thank you for recognizing the effort we put into making each guest feel welcome and special and their stay as unforgettable as possible.Our newly reformed hotel lobby in the heart of the Old town has its special charm, filed with history, memories and stories of famous people who had the luck to stay here. We are blessed with having all the most important monuments of the city at a walking distance, but still offer our guest peace and quiet everyone needs.We look forward to seeing you again.Kind regards,Guest Experience Team

10/10 Excellent

Hisham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Seville
Overall a great stay. I would have expected more from a 5-star hotel, particularly in terms of amenities and refreshments, but the hotel was clean and comfortable and the staff were very hospitable.
Stayed 2 nights in Jul 2023
Response from Maria Sanchez - Guest Experience Manager on Jul 31, 2023
Dear Hisham,Thank you for the time you have taken to share your comments with us.It is truly a pleasure to know that you enjoyed a wonderful time with us at Hotel Colón, and that you took advantage of our great location to explore the heart of Seville.Thank you for the feedback regarding the amenities and refreshents - noted.Our team is truly glad to know that their daily dedication to provide our guests with unique experiences did make a positive difference in your stay.We hope to have the opportunity to welcome you again and make your next stay as perfect as it can be.Kind regrads,Guest Experience Team

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
This really was a 5 star experience!! Amazing hotel and amazing service. The bed was so comfortable and all hotel staff were so kind. I would love to stay here again one day !!
Stayed 3 nights in Jul 2023
Response from María Sánchez - Guest Experience Manager on Jul 26, 2023
Dear Gurpreet,Thank you very much for your valoration, specially your mention to our service. We feel sincerely happy to know you fully enjoyed your stay with us and we would love to welcome you back very soon to Hotel Colón, your home in Seville!Gurpreet, it has been our pleasure hosting you!Best regards,María SánchezGuest Experience Manager

10/10 Excellent

Philip, Tokyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff could not have been nicer. This is a good hotel in a great location with fantastic staff.
Stayed 2 nights in Jul 2023
Response from María Sánchez - Guest Experience Manager on Jul 26, 2023
Dear Philip,Thank you very much for your valoration, specially your mention to our service. We feel sincerely happy to know you fully enjoyed your stay with us and we would love to welcome you back very soon to Hotel Colón, your home in Seville!Philip, it has been our pleasure hosting you!Best regards,María SánchezGuest Experience Manager

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from María Sánchez - Guest Experience Manager on Jul 26, 2023
Dear John,Thank you very much for your valoration. We feel sincerely happy to know you fully enjoyed your stay with us and we look forward to welcoming you back very soon to Hotel Colón, your home in Seville!Wising you a lovely day we send you our best regards,María SánchezGuest Experience Manager

6/10 Okay

Farzad

Traveled with family and small children, Business traveler
Liked: Cleanliness
There was noise coming from upstairs starting at 5 AM
Stayed 1 night in Jul 2023
Response from María Sánchez. Guest Experience Manager. on Jul 20, 2023
Dear Farzad;Thank you for reporting us your feedback after your last stay with us. We are sorry to hear that you were not satisfied with the room move we made to avoid you hear the noise again. We would be glad to have the opportunity to receive you once again in our hotel and change your last impression, if so, please contact me in advance to welcome you personally.Best regards,

10/10 Excellent

Miguel, Diamond Bar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated hotel. Extremely friendly staff. We felt extremely welcome and very comfortable.
Stayed 3 nights in Jul 2023
Response from María Sánchez. Guest Experience Manager. on Jul 20, 2023
Dear Miguel;Thank you for reporting us your Experience after your last stay at Hotel Colon by Gran Melia. It is a very big pleasure to know that you enjoyed it! Your positive review will help us with our continuing effort to improve the service quality. We hope to welcome you back in the near future. Do not hesitate to contact us directly in advance.Warmest;

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an unexpectedly great stay. This was a rest point between Lisbon and Tangier, and we expected to do a quick in-and-out. We lingered a bit in the AM because everything was so lovely, and the breakfast was delicious.
Stayed 1 night in Jul 2023
Response from Maria Sanchez - Guest Experience Manager on Jul 14, 2023
Dear Anna,Thank you for recognizing the effort we put into making each guest feel welcome and special and their stay as unforgettable as possible.We are known for our spectacular breakfast buffet and our restaurant El Burladero is one of the top 10 restaurants in the city - it gives us so much joy knowing you enjoyed the experience.We look forward to welcoming you again in the future!Kind regards,Guest Experience Team

10/10 Excellent

Adalgisa, Dallas

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, and definitely a five-star hotel. Their decor was modern, yet they incorporated history into it. The room doors are especially unique. It was an elegant and classy hotel. The room was very nice, and the beds were very comfortable. My daughter gave the rollaway bed a thumbs up on comfort. Although it was extremely hot outside, the room was nice and cool! The breakfast buffet was great. The hotel was right in the city center, yet without any noise! We will stay again!!
Stayed 2 nights in Jul 2023
Response from Maria Sanchez - Guest Experience Manager on Jul 14, 2023
Dear Adalgisa,First of all, we would like to thank you for your trust and your excellent comment about your experience at the Hotel Colón, a Gran Meliá Hotel.We are fortunate to be able to offer a true monument of a hotel for your stay in the wonderful city of Seville, and a location that lives up to expectations.Thank you for recognizing the effort we put into making each guest feel welcome and special and their stay as unforgettable as possible. We hope to have the opportunity to welcome you back soon and try to impress you even more. Best regards,Guest Experience Team

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing lacking! Amazing stay & extraordinary staff. Will recommend to anyone coming to Sevilla!
Stayed 3 nights in Jun 2023
Response from María Sánchez Guest Experience Manager on Jul 4, 2023
Dear Sanjay,What a pleasure reading your kind words. Thank you very much for your valoration. We feel sincerely happy to know you fully enjoyed your stay with us!!It has been our pleasure hosting you and we look forward to welcoming you back to Hotel Colón, your home in Seville!!Best regards,María SánchezGuest Experience Manager

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Maria Sanchez - Guest Experience Manager on Jul 2, 2023
Dear Patricia,Thank you for your feedback.Kind regards,Guest Experience Team