Ratings based on 396 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A E

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Close but far enough away.

Posted Jul 1, 2016
Pros: Location. Relative quiet. Cleanliness and comfort.
Cons: Staff could be more friendly and proactive.
Location: Location is excellent. Portugal is an easy day trip by rental car but questionable if worth it. Dinners by the river are romantic and memorable.
The location is excellent. It is not in the center of town but within walking distance of almost all major tourist sights, restaurants along the river, and local amenities such as supermarkets, laundry, and shops. Nice proximity to "farmers" market by the river/bridge. Parking is minor issue if you have a rental car and Hotel runs out of space which it frequently does. Public lot is 1/4 mile walk. Tapas cafes abound.
2 out of 5
by A verified traveler from Virginia

No King-size beds, no coffee, nice staff

Posted May 30, 2016
Pros: The staff
Cons: Truth in advertising
Location: There are MANY shops in the area. However, the only place to get euros requires a cab ride.
Although the hotel advertises king-sized beds.it doesn't have any. (We checked with a maid; in case we were just unlucky. she said there are none in the hotel.) What passes for a king-size is 2 beds pushed together. The blankets and sheets tucked down deeply around both beds means you must get on top of all the covers if you want to cuddle or be romantic. There is also a hard wood ridge sticking out from the headboard. This ridge sticking into your neck or back makes it quite uncomfortable to sit up and read. There is no coffee service. You must dress and go downstairs and order breakfast, or have room service breakfast, to get coffee. The bar had one can of potato chips, period. There is a hair-dryer, a safe, plenty of towels and drawer space, and the room is comfortable. The staff is very helpful but I wouldn't consider staying at the hotel again.
5 out of 5
by A verified traveler

Hotel Zenit- good deal for the money

Posted May 29, 2016 on Hotels
I was there for a week, easy to get around town from there and a great way to get the feel of a neighborhood
4 out of 5
by David from Victoria b.c. Canada

Very comfotable, good location .

Posted Apr 8, 2016 on Hotels
Sound transfer from room above was high. I'm always amazed at how many people have no regard for other guests. This hotel was really nice, good breakfast, nice bar, and very walkable for down town. Triana in itself is a great place, lots of lunch , tapas and drinking places to choose from.
4 out of 5
by Michael from Copenhagen

Posted Apr 3, 2016 on Hotels
The hotel has an amazing view
4 out of 5
by A verified traveler

Well managed, and well priced hotel

Posted Mar 28, 2016 on Hotels
very good, well priced hotel in a not so "touristy" area. Enjoyed doing the local life.
3 out of 5
by A verified traveler

Good location but beware ....

Posted Mar 24, 2016 on Hotels
Hotel is well-located, near many restaurants and an easy short walk to many tourist sights. The rooms are clean and the bathrooms well-lit. On the negative side: there is a 2.5 Euros daily charge to use the in-room safe, payable when requesting the safe key from the front desk - this seems a ridiculous expense as most hotels provide safes without charge. Additionally, there is no business center, only one very small and old laptop computer open on the reception desk! The greatest negative, however, is one of our group member's bag was stolen from the breakfast room while she momentarily stepped away from her table; while other guests were in the breakfast room, it was not monitored by hotel staff, no one asked for room numbers or show of room keys before entering the breakfast area. (Later, after police arrived and a report was made, it was revealed that video cameras showed a couple approaching the breakfast area, snatching the bag and quickly leaving the hotel.) Unfortunately, the following morning there was no additional security in that area, indicating the hotel staff was not particularly concerned about the incident.
5 out of 5
by Adam

This traveler left a rating score only Posted Jan 27, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2016
Everything was good except room was hot and they over charged us when we checked a day early.