This place excels at customer service. Every staff member is friendly and helpful. Most of the staff speak English. It is a lovely, well cared for hotel near the historic areas of Sevilla. The rooms are well appointed, clean, and functional. It is very quiet. The was a little fridge in the room full of various drinks (ours were free, but not sure if that is the case with every room package. Our room had a Nespresso machine. There is a bar and room service. On the 3rd floor is a comfortable outdoor space. The air conditioning worked well. There is valet parking. It was $21 Euros a night at the time of our stay. The most outstanding part was breakfast--think of it as a 20 foot charcuterie board. Many hams, cheeses, breads, accompaniments, breakfast pastries, yogurts, fruits, fresh squeezed fruit juices and individually prepared egg dishes all available for your choosing.