Close to bus station for anyone travelling by bus. Too many questionable gypsy type kids hanging around.
Front desk staff not too friendly when they realize you don't speak the native language.
Shower walls were full of mould. Bathroom not too clean.
Beds were comfortable.
NH hotel chain was recommended by a friend who travels to Europe for business. He has not encountered these conditions in the past but will reconsider using this chain in future.
Comment from Hotel Management
Sep 21, 2016 by firstname.lastname@example.org, Hotel Management
First of all I want to thank you for sending your review about your stay at NH Plaza de Armas, because the guest's opinions are fundamental to know in what we must improve
I am really sorry if the recepcion staff was not friendly or polite and the room was not clean.
I hope you give us a second choise to show that we have improved so I am at your entire disposal.