Posted Oct 15, 2014
Very very disappointing, even though I didn't expect much given the price. You can't check in at Generalife but you have to walk to their other hostel. I checked in, went back to Generalife and found that they hadn't cleaned my room after the previous occupant!! So back to the other location to complain. The woman on duty was very nice and tried her best to find someone to clean the room (she had to call people on the phone).
The room was the worst I've seen even when "clean". Room B on the ground floor. Dark, dirty, mouldy and very noisy from the street. The window didn't close properly and only half the window was covered by the curtain. The "bathroom" was Asian style - although much much worse than I ever saw in Asia (including Thailand and Bali) ... just the sink, the toilet and a hand held shower in between... so you shower in the middle of this room. When I did try to shower the showerhead was broken with water coming out in the wrong place. Then the entire bathroom flooded, then water moved to the bedroom and the hallway! This, after the fastest shower possible.
Had to go back to the other location in the morning to request another room. Again, the person on duty was nice and tried her best to help. I got a room in the other location which was much better but had a shared bath.
I will never stay at Generalife again, not will I recommend it to anyone! I might stay at the other location if I call on the phone and make sure I can choose the room.