搜索塞维尔的度假屋

“Had an issue with my EXPEDIA reservation that was made at least 8 weeks in advance!! The staff at the hotel were wonderful!! Expedia NEVER alerted the hotel about my reservation, even though I have an e-mail that says so, the staff could not find it anywhere. So they luckily had a room for me , so they accommodated me & charged me the same as my reservation quote. No issue with the staff, my issue is with Expedia..Now I ave to argue about getting a refund from them. The hotel was great, a tad……

“Upon arrival staff did greet and was helpful even though my flight was extremely delayed. It did have a weird smell in the room but the room was clean. My shower drained slow meaning it had standing water while showering. The thermostat read 68 but it was a bit warm in the room nothing that stopped me from resting. Check in and out was easy.”

“It was a terrible experience. Small rooms, bad smells, near the street, very noisy at night, even can’t fall asleep. Service was bad. Cleaning persons enter the room without nocking or ringing doorbell. The worker at the front desk is rude. All of the problems are obviously, she even said she didn’t see it.”

“yes”