Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
89% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK & Middle East

August 2015 Coral Strand

Posted Aug 16, 2015
Pros: Location directly onto the center of the beach. Free upgrade to Honeymoon Suit for 5/12 nights which gives the best sea view I've ever experienced.
Cons: Poolside Bar Service ! 90 minute wait one night for our meals to arrive
Location: Hire a car and explore some of the beaches to the south. Especially Anse Intendance
We stayed at the Coral Strand for 12 nights and found the hotel very good value compared to some of the other local hotels. My wife and 2 teenage daughters were so pleased we made this choice and regularly used the 5* Pool of the Savoy next door free of charge.
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is right on the beach

Posted Aug 6, 2015
There was live music each night which added to the atmosphere. The food was amazing!!! They allowed an early check in (0900hrs) free of charge. The staff were friendly and helpful
3 out of 5
by A verified traveler from Manchester

Great location, friendly staff.Hotel dissapointing

Posted Aug 5, 2015
Pros: The staff and view. Bottles of water. Message on TV was nice. Rocky is mint
Cons: Evening food and drink prices. Balcony furniture. Hangers for clothes. Improved AC. Changed sheets during 10 days would have been nice.
Location: The location is fab, the sea is the best attraction. Hiring a car from the hotel is really easy and a good way to see the island.
Staff were really nice but sadly the Hotel is very tired now. The bed was great but the room remained dirty and not cleaned. The breakfast was great but the rest of the food wasn't very good. Prices are stupidly high for drinks.
2 out of 5
by A verified traveler from Wont stay again

Disappointed and felt like a hinderence

Posted Jul 29, 2015
Pros: Beach location is nice. Only a short less than 12 hour stay...thank goodness.
Cons: Staff engagement. Making the guest feel at home. Rooms were a bit old.
Location: Location of the hotel is on a nice beach.
Room booked months in advance. Told did not have my room type anymore. Tried to downsize me. Informed them and they said they had a suite and would put me in at no extra charge. The "Suite" was my original room based upon meeting another person staying at the hotel who had a suite and our room was no where near that. The hotel was not near at capacity so not sure why the rooms where such a problem at check in. Check in totally felt like we were a problem to them and was very slow. Not engaging at all with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from paris

Posted Jul 29, 2015
Personnel très gentil, attentionné, très précautionneux de leur image Gluten free possible sur demain Un sans faute !!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangladesh

オーシャンビューの部屋は波の音と椰子の木の揺れる音で最高です。

Posted Jul 26, 2015
Pros: すぐ隣に素晴らしいビーチがある事です。 オーシャンビューの部屋は、波の音がうるさいくらいに聞こえて来て感動しました。 窓からビーチが一望できるレストランでの食事は最高でした。
Cons: ハウスキーパーのレベルアップです。
Location: ホテルに隣接するBeau Vallonビーチは何と言っても最高です。 プールサイドのレストランバーからも普通にサンセットを見る事ができます。
空港から到着してチェックインの時間を待っていると時間前でもフロントスタッフがキビキビとした対応で動いてくれて、フロントスタッフは最高の対応でしたが、ハウスキーピングは今まで泊まったホテルの中で最低のレベルでした。今回のホテルには5泊しましたが、2日目足拭きマットは無いフェイスタオル無い、3日目4日目になるとボディーウオッシュソウプが無い、ハウスキーパーをよんで理由を聞くと無いから代わりにシャンプーを多めに置いているという訳のわから無い回答が帰ってきた。4日目は朝からドアに部屋の掃除の表示札を下げているにもかかわらず、夕方になっても掃除されていない。我慢できずにフロントにクレームをつけに行ってハウスキーパーにすぐやるように伝えてもらい、フロントからは30分ぐらい待って欲しいと言われ、ロビーでソファーに座って待ち30分後に部屋に戻るとまだやっていない。ちょうどのタイミングでハウスキーパーがやってきてこれからやるからと言われ、また30分間の無駄な時間つぶし。又、石鹸が無いので頼むと、頼んだものとは違うものを持ってくるし、どうなっているのか今回のホテルのハウスキーパーの質は最低レベルでした。
3 out of 5
Recommended
for Everyone
by A verified traveler from Russian

Very nice beach

Posted Jul 1, 2015
Cons: Breakfast is not good
My experience let me talk about different hotels, that why this hotel is ok.
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Good hotel on a beautiful beach

Posted Jun 23, 2015
I arrived early in the morning and had little trouble at check in. The staff were great and eager to get us in our room after a long evening of travel. We were happy with our room and with the service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Jun 9, 2015
The rooms could be a little cleaner. Especially the bathroom. Overall a beautiful stay and lovely hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Excellent Location.

Posted Jun 5, 2015
The location of the hotel is excellent. Very close to the beach. The staff has been very helpful and attentive. They accommodated us by allowing early check-in and late check-out.Overall, a very good experience.