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Reviews of Hilton Seychelles Northolme Resort & Spa

5 out of 5
Hilton Seychelles Northolme Resort & Spa
Glacis, Victoria, Beau Vallon, Mahé Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 321 reviews" "
Rating 8 - Good. 83 out of 321 reviews" "
Rating 6 - Okay. 18 out of 321 reviews" "
Rating 4 - Poor. 8 out of 321 reviews" "
Rating 2 - Terrible. 3 out of 321 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff could not of been more helpful. Fully recommend
Stayed 8 nights in Sep 2023
Response from Kind Regards, STEPHANIE VOLCERE Front Office Mana on Oct 12, 2023
Dear Andrew, Warm greetings from Hilton Seychelles Northolme Resort and Spa!We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

6/10 Okay

MIRABEL

Stayed 2 nights in Jul 2023

10/10 Excellent

Yoseph

Liked: Cleanliness, staff & service, property conditions & facilities
I am happy with everything. Love it.
Stayed 1 night in Jun 2023

8/10 Good

Kaleab

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay there for two days I really like the room. The room is beautiful and clean and it’s big and with the swimming pool is amazing for a picture. The stuff is all right one thing I don’t like it the food the breakfast is really limited. It’s only egg and bread but the server at the breakfast please it’s amazing they’re friendly they give you options. Specially, precious we thank you overall it good I will give them 4 stars
Stayed 2 nights in Jun 2023

10/10 Excellent

Alnour

Liked: Cleanliness, staff & service
Amazing place. Patrick was the most accommodating host and provided many suggestions for us to enjoy the island
Stayed 5 nights in Jun 2023

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredible views. My partner and I stayed in a premium oceanfront villa and we didnt want to leave the resort. We struggled to leave the room! Great resort, excellent staff and incredible location
Stayed 4 nights in May 2023

8/10 Good

Ron

Liked: Cleanliness
Stayed 3 nights in Mar 2023

8/10 Good

Haifa

Traveled with partner
Liked: Staff & service
There was a constant smell in the bathroom Also, there was a leak that was not fixed properly despite multiple requests

8/10 Good

Barry, Somerset

Liked: Cleanliness, amenities

8/10 Good

Paul

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Sep 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Oct 23, 2022
Dear Andreas, Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area.

10/10 Excellent

Juan

Stayed 2 nights in Jul 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Sep 17, 2022
Dear Juan, Warm greetings from Hilton Seychelles Northolme Resort and Spa!Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing however, in and around transportation was only available by taxi.
Stayed 3 nights in May 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Jul 3, 2022
Dear William, Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area.

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Apr 2022

8/10 Good

anissa, beirut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Apr 1, 2022
Dear Anissa, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon. Kind Regards, STEPHANIE VOLCERE Guest Experience & Asst. Front Office Manager

10/10 Excellent

Mohammed

Stayed 4 nights in Mar 2022

10/10 Excellent

Zaheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Northolme. Comfortable, spacious villa with uninterrupted views of the ocean fabulous sunrise and sunset vista. Faultless staff, attentive and courteous.
Stayed 2 nights in Feb 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Feb 14, 2022
Dear Zaheda, We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Jan 22, 2022
Dear guest, Thank you for choosing Hilton Northolme Resort & Spa and for taking the time to offer your feedback. We hope to see you again on a future visit. Kind Regards,

10/10 Excellent

Coban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Jan 19, 2022
Dear Guest, Thank you for choosing us and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton is outstanding
Absolutely so impressed! I will forever be a Hilton fan! The service is top-notch, the food is excellent, I really do care about your happiness and your comfort. It’s so worth the money I’ll never book anywhere else but Hilton!
Stayed 4 nights in Jan 2022
Response from Karthikeyan pandyan on Jan 18, 2022
Thank you for your time and your valuable feedback, your feedback is important to us and the same has been shared with our team to deliver personalized life time memories for our guests, we hope to see you in near future.

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stat
The room was comfortable. It could do with a degree of modernisation. Service was good. Our private pool was brilliant.
Stayed 2 nights in Jan 2022
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Jan 10, 2022
Dear Christine, We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.

10/10 Excellent

Matic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Dec 29, 2021
Dear guest, Thank you for choosing us and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in the future. Kind Regards,

8/10 Good

imane

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice staff, great spa and well equipped gym. The restaurant has an amazing view however the food is not good and it is pricy. The hotel is located in an area without access to any other restaurant within a walking distance. The sunset view from the hotel is stunning
Stayed 6 nights in Nov 2021
Response from Guest Experience & Asst. Front Office Manager on Nov 28, 2021
Dear guest, Thank you for your time to give a rating and sharing your experience with us. Please accept our sincere apology if your dinning experience was not up to your expectation. We do look forward to welcome you back soon. Kind Regards, Stephanie Volcere

10/10 Excellent

Tashanna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the booking
Location is beautiful. We did not get the villas but the room we did get was just as amazing. The bathroom and the view was so good to wake up to.
Stayed 2 nights in Nov 2021
Response from STEPHANIE VOLCERE Guest Experience & Asst. Front O on Nov 7, 2021
Dear Tashanna, Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area. Kind Regards,

10/10 Excellent

mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay for couples
We arrived early in the morning well before check. All the staff were welcoming and were able to prepare a room for us before midday. The hotel was perfect for what we were looking for in a couples get away. It was quiet and very private. There is a small beach that is nice to swim or you can use the hotel provided snorkelling equipment and kayak. It is easy to get a taxi or park your own car. In a short walk you can get to a small market area and other bars and restaurants if you want something different. We would recommend the Hilton Northolme to any couples looking for a relaxing get away in a beautiful location and with great staff.
Stayed 9 nights in Aug 2021
Response from STEPHANIE VOLCERE on Sep 11, 2021
Greetings from the Hilton Seychelles Northolme Resort and Spa! We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind Regards, STEPHANIE VOLCERE Guest Experience & Asst. Front Office Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021
Response from STEPHANIE VOLCERE on Sep 11, 2021
Greetings from Hilton Northolme Resort and Spa! Thank you for choosing Hilton Northolme Resort and Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future. Kind Regards, STEPHANIE VOLCERE Guest Experience & Asst. Front Office Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021
Response from STEPHANIE VOLCERE on Sep 11, 2021
Greetings from Hilton Northolme Resort and Spa! Thank you for choosing Hilton Northolme Resort and Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future. Kind Regards, STEPHANIE VOLCERE Guest Experience & Asst. Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2021
Response from STEPHANIE VOLCERE on Sep 11, 2021
Greetings from Hilton Northolme Resort and Spa! Thank you for choosing Hilton Northolme Resort and Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future. Kind Regards, STEPHANIE VOLCERE Guest Experience & Asst. Front Office Manager

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice and very recommended. The staff is very helpful and will do everything for your stay.The room was magnificent with panoramic view
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Katia on May 12, 2021
Dear Guest, Thank you for sharing your rating. We are pleased to know you had a memorable stay with us! We are looking forward to welcoming you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

8/10 Good

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rrstaurant frim hell
Very nice suite with private pool,excellent service. Just the food in mIn restaurant is 2 stars and nkt 5. You must remember that food is one of the most important factors.. Ordered chefs signature dish: fish with calamari.. Fish was dry like a dessert and 2 pieces of calamari on the left side. Disgusting!! Short ribs: at least 80% of the portion was pure fat.. Is this a cheff? Where did this idiot learned to cook?? No apology, nothing.. charged in full... Yes, i know hotel manager will come up with polite political answer...as usual. I was not rhe only one complaining. You need to be complete idiot to run such restaurant in this kind of luxurious property.
Stayed 6 nights in Apr 2021
Response from Katia on Apr 23, 2021
Dear Moshe, Thank you for your review. We apologize we were not able to meet your expectations. We value your valuable feedback and will definitely consider it for further improvement. Sincerely, Team of Hilton Seychelles Northolme Resort & Spa

4/10 Poor

Nerissa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning hotel with substandard service
We stayed in the pool villa which was absolutely stunning and possibly the saving grace for this hotel. Service was a bit hit and miss and you get the feeling from some of the staff that they didn’t want to be there. Food wasn’t great either. The aircon in the room isn’t powerful enough for the size of the room and I would wake up sweating even when it was set at 16.5 degrees celcius. There’s a lot of potential for this hotel but the service definitely needs improving.
Stayed 1 night in Feb 2021
Response from Katia on Feb 22, 2021
Dear Nerissa, Thank you for your valuable feedback. We will definitely work on improvement of our service. Kindly accept our apologies for inconveniences caused by AC. We are glad to know you enjoyed the comfort of your pool villa. We will be happy to have an opportunity of welcoming you back in the future! Tropical regards, Team of Hilton Seychelles Northolme resort & Spa

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood
Great stay great staff. Not many amenities and watersports though
Stayed 2 nights in Jan 2021
Response from Katia on Feb 19, 2021
Dear ood, Thank you for your feedback provided. We are pleased to know you had a memorable time with us in Seychelles! We appreciate your kind words about our staff. We are looking forward to welcoming you back in our little paradise! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Melissa Selin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Chill and Enjoy the Nature!
Well, it was purely amazing! Let me tell you by points: 1) Insects, geckos, cockroaches: Normally I am terrified even talking about these kind of animals and I’ve checked all the reviews from here and basically everywhere about couple of hotels only on this insect issue :) We’ve ended up with Hilton Northolme just because of the fact that there were less complaints about insects! You know what, yes, we’ve seen all of them since Seychelles does have its own natural beauty and purely it is a piece of heaven but we haven’t seen any insects in our hotel room. We’ve stayed in the Hilton Northolme Ocean Villa and we haven’t seen any of them in the room, which was pretty enough for me. Also there is a mosqiuto bar around the bed in the room which made me comfortable during the stay. 2) Hotel staff They are so sincere and friendly! Especially special thanks to Brian, Nelly, Susantha who made our stay with lots of laughs and chats. Everybody is willing to help all the time, just ask what you need, you’ll definitely get help on time! And Hilton Northolme; you are so lucky to have Brian, Nelly and Susantha! :) 3) Room Cleaniless & Conditions: The Ocean Villa is just in front of the ocean and I cannot tell how amazing it is to sleep and wake up with the sound of waves and birds! Cleaning of the towel and room in general were perfectly fine and it is the same with the pool and restaurants. Thanks for everything!
Stayed 7 nights in Dec 2020
Response from Katia on Feb 19, 2021
Dear Melissa, Greetings from beautiful Seychelles! Thank you for your kind feedback provided. We are pleased to know you had such a memorable time with us and enjoyed the beauty of the islands. We appreciate your kind words about our team members . It is our pleasure to know we made your stay pleasant. We are looking forward to welcoming you back in our little paradise! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation, clean room, nice swimming pool, great food
Stayed 3 nights in Dec 2020
Response from Katia on Feb 19, 2021
Dear Michal, Greetings from Seychelles! Thank you for sharing your feedback! We are glad to know you had such a memorable time with us ad enjoyed resort facilities and service provided. We are looking forward to welcoming you back in our little paradise! Sincerely, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020
Response from Katerina on Mar 14, 2020
Dear Guest, Thank you very much for your review! We are happy to know you had a pleasant stay with us and enjoyed your time in Seychelles! We are looking forward to welcoming you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Feb 2020
Response from Katerina on Mar 3, 2020
Dear Guest, Sunny greetings from Seychelles! Thank you very much for sharing your feedback. We are happy to know you had a memorable stay with us! We are looking forward to welcoming you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Overall, our stay was very pleasant. The property is well-maintained, and even though we had a couple of service issues, they were kindly addressed. It was due to a language barrier- so anyone staying here may want to double-confirm bookings to be 100% safe. This is one of the nicest resorts on Mahe Island. The restaurants are a bit weak, as much better food awaits in the nearby town of Beau Vallon- other than that, everything else was very good to excellent- as it should be at this price point.
Stayed 2 nights in Feb 2020
Response from sara on Feb 22, 2020
dear John, many thanks for your feedback which is very important to us. hoping to welcome you back soon. Sunny Northolme Regards, Sara Cagioni Senior Guest Experience

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Katerina on Jan 2, 2020
Dear Colin, Sunny greetings from Seychelles! Thank you for your review. We hope you had a memorable stay with us! Wishing you a Happy New Year! We will be happy to welcome you back in 2020! Sincerely, Team of Hilton Seychelles Northolme Resort & Spa

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms badly need updating not to Hilton standards. Hotel staff not remorseful when having to depart early due to family death
Stayed 5 nights in Dec 2019
Response from Katerina on Dec 26, 2019
Dear Guest, Greetings from Seychelles ! Thank you very much for your review! Kindly accept our condolences for your loss. The team is expressing their sincere regards and would be happy to have a chance to welcome you back in the future! Kind regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Katerina on Dec 26, 2019
Dear James, Sunny greetings from Seychelles! Thank you very much for your review. We are happy to know you had a memorable stay with us. We are looking forward to welcoming you back! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Katerina on Dec 17, 2019
Dear Erik, Sunny greetings from Seychelles! Thank you very much for your review! We are very glad to know you had a pleasant and memorable time with us. We would be happy to welcome you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time.
Absolutely amazing! Everything was so wonderful!
Stayed 3 nights in Nov 2019
Response from Katerina on Dec 17, 2019
Dear Matthew, Greetings from our little paradise! Thank you very much for your review. We would be happy to welcome you back in the future! Sincerely, Team of Hilton Seychelles Northolme Resort & Spa

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise seychelles
The most beautiful scenery with great installations. We were disappointed however with the restaurants. Not a healthy options and the dinner buffet was not of good wuality
Stayed 4 nights in Nov 2019
Response from Katerina on Dec 17, 2019
Dear Diana, Greetings from Seychelles! We apologize for any inconveniences caused related to the variety and quality of food items, we will definitely work on improvements. On the other note we are glad you liked the views and had a pleasant stay overall. Kind regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Junio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, sluggish WiFi, expensive buffet
Fantastic place. A few comments just to prepare people that may visit: * The WiFi can be inconsistent, ok in the common areas but it was really really bad at our villa (307/Private Pool Villa). * The food at the Hilltop restaurant is really expensive (buffet dinner for 2 would start at €100-ish. The prices at the Ocean Bar are a little better. * There is a great tour option offered by the hotel jointly with a local tour operator. You take a boat from Mahe to Praslin (see the coco de mer trees and seeds and the beautiful Anse Lazio beach) + another stop in La Digue for lunch, the giant turtles park and more beaches. It was being sold at €180 at the hotel, we couldn't find any better option beforehand and we were really glad we did the tour.
Stayed 5 nights in Nov 2019
Response from Katerina on Dec 17, 2019
Dear Junio, Sunny greetings from our little paradise! Thank you very much for your review. We are happy to know you had a memorable stay with us. We apologize for inconveniences caused related to the quality of wi -fi connection. On the other note, it is our pleasure to know you liked the tour and your trip overall. We would be happy to welcome you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room we were put in was really dated and it smelled of fresh paint as the hotel was painting the outside of our villa . The food was not great for vegetarians, the margarita pizza in particular tasted like the sauce was made from tomato ketchup. I was disappointed with the hotel especially considering how expensive it is.
Stayed 1 night in Nov 2019
Response from Katerina on Dec 17, 2019
Dear Guest, Greetings from Seychelles! Thank you very much for your valuable feedback which will be considered for further improvement. We apologize for nay inconveniences caused during your stay with us. Kind regards, Team of Hilton Seychelles Northolme Resort & Spa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The resort is beautiful! Our villa was very large with a great sunset view. Very tropical grounds. Infinity pool overlooks ocean, food at both bar and restaurant was delicious! They let us hang out on grounds after check out time as our plane was not until 10:50 pm! Lovely staff and service!
Stayed 3 nights in Nov 2019
Response from Katerina on Dec 17, 2019
Dear Guest, Sunny greetings from our little paradise! Thank you very much for your review. We are happy to know you liked the hotel facilities, enjoyed the pool time and the food. Our team would be happy to welcome you back in the future! Tropical regards, Team of Hilton Seychelles Northolme Resort & Spa