Ratings based on 1,948 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SF bay area

Excellent hotel near MTR station.

Posted Jan 13, 2018
Very friendly and helpful staff. The best hotel in Sha Tin. It’s only 3 minutes walk to the MTR University Station which is 30 minutes from the border. MTR to Kowloon center is 30 minutes away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Happy traveller

Posted Jan 8, 2018
Excellent stay. Early check in, clean room, very comfortable king bed, room smell so nice. Ice, our room personel look after us very well. So close to MTR station, shops and takeaways food just right at the corner. Happy to recommend and comeback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the train station

Posted Jan 3, 2018
Nice hotel close to the train station, but really quiet and peaceful. Excellent service and famous restaurant I nside hotel. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Dec 30, 2017
Clean and comfort. Great experience at club lounge.
3 out of 5
by A verified traveler

Okay but far from touristic attractions

Posted Dec 26, 2017
The hotel is okay but far away from the city centre and tourist attractions. Free shuffle will bring you to the city centre but it takes 1 hour...
4 out of 5
by A verified traveler

Posted Dec 25, 2017
i can find better price @ other websites, but EXPEDIA cant match it.
5 out of 5
Recommended
for Everyone
by A verified traveler from KL

NICE Hotel with friendly Staff

Posted Dec 21, 2017
Pros: NICE Hotel with friendly Staff
NICE Hotel with friendly Staff Reasonable price FREE Wifi Comfortable & Clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Check in delayed

Posted Dec 14, 2017
Hotel was great except for the check in. Could not check in till 4.30pm despite having requested for early check in at 2pm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Large space at a serene and private location

Posted Nov 28, 2017
Fantastic experience staying at Hyatt Sha Tin for 10 days in 2 Executive Bedrooms Suite. Clean, semi-comfy beds, modern, spacious (~1,350 sqft). Pool, jacuzzi, gym, locker rooms are clean. Friendly and helpful staffs who speak excellent English. Accommodate requests the best they could. Free water bottles was very helpful after a long day. Close to University MTR and Bus Terminal with some food options (dim sum, 7/11, herbal tea store, and fast food lunch spot). Catch a taxi in the lobby was convenient. I would definitely stay here again and would not hesitate on recommending Hyatt to my family and friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Food too expensive

Posted Nov 26, 2017
The price of food is crazy USD $76 for buffet dinner USD$30 for a salad