Ratings based on 190 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melaka

Shopping Mall

Posted Jul 23, 2017
There is plaza mall beside the hotel. Easy for outaide local food and shopping.
Comment from Hotel Management
Jul 27, 2017 by HM, Hotel Management
Dear Desmond, Greetings from Concorde Hotel Shah Alam! We are truly pleased to know that you have enjoyed your time at our hotel. Thank you and we are looking forward to welcoming you back soon. Kindest regards, Patrick Ng General Manager
5 out of 5
by A verified traveler

business hotel

Posted Jul 6, 2017 on Hotels
The hotel is a nice hotel to stay while visiting the state capital for businesses. the breakfast can be better.
Comment from Hotel Management
Jul 10, 2017
Dear Traveler, Thank you for your positive review and we hope to see you again soon. Kind regards, Patrick Ng General Manager
5 out of 5
by Razim Faris

This traveler left a rating score only Posted Jun 5, 2017 on Hotels
5 out of 5
by A verified traveler

Posted May 23, 2017
Very good hotel good weather and secure very kind staff
Comment from Hotel Management
May 25, 2017 by HM, Hotel Management
Dear Traveller, Thank you for your great review about your recent stay with us and we look forward to welcoming you back on your next visit to Shah Alam soon. Best regards, Patrick Ng General Manager
3 out of 5
by Koong

This traveler left a rating score only Posted May 21, 2017 on Hotels
5 out of 5
by kurniawan from indonesia

awesome hotel

Posted May 20, 2017 on Hotels
its a great hotel with full facilities, recomended !
Comment from Hotel Management
May 23, 2017
Dear kurniawan, Thank you for your wonderful feedback received and your kind endorsement of our Hotel too. Once again, thank you and we look forward to welcoming you back soon. Kind regards, Patrick Ng General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Slow check in

Posted May 3, 2017
Pros: Cleanliness
The check in process was longer than what it should have been
Comment from Hotel Management
May 6, 2017 by HM, Hotel Management
Dear Mr Ken, Greetings from Concorde Hotel Shah Alam! We valued your feedback with us during your recent stay. We would like to apologise for the service rendered to you as this is not our standard at all. Rest assured we have addressed this matter to the department concern for our improvement. We hope this does not deter you to coming back to our hotel in near future. Thank you. Best regards, Patrick Ng General Manager
4 out of 5
by Mohd Nazri

Posted Apr 29, 2017 on Hotels
Clean room and breakfast good
Comment from Hotel Management
May 2, 2017
Dear Mr Nazri, Thank you for your honest review received and we do much appreciate your comment herewith. Once again thank you and we do hope to see you again soon at Concorde Hotel Shah Alam. Kind regards, Patrick Ng General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Good hotel at Shah Alam central area

Posted Apr 25, 2017
Pros: Breakfast (food)
Cons: Ambience can be refreshed a bit
Location: Blue Mosque is very nearby and worth to visit to see the beautiful breathtaking architecture.
Good comfortable hotel, if you have a university function in Shah Alam or anything that requires you to be here in this beautiful quaint little city, this is a good hotel to stay. The breakfast buffet was sumptuous, bed is comfortable, swimming pool is good.
Comment from Hotel Management
Apr 28, 2017 by Amilia Alias, Hotel Management
Dear John, Greetings from Concorde Hotel Shah Alam! Thank you for taking the time to write us your feedback. Your words of suggestion and recommendation are truly appreciated. We look forward to welcome you back in the nearest future. Once again, thank you. Best regards, Amilia Alias Director of Sales & Marketing
3 out of 5
by A verified traveler

Bathroom embarrassment

Posted Apr 17, 2017 on Hotels
+ Lounge facility was good - Stayed at a premium room. Toilet flush wasnt working twice. - Inappropriate bathroom glass-doors doesn't prevent bathroom floor from getting wet
Comment from Hotel Management
Apr 21, 2017
Dear Traveler, Greetings from Concorde Hotel Shah Alam! Thank you for your sincere feedback on your recent stay with us. Please do accept our shortfalls as mentioned herewith and rest assured we will do the necessary checking and revisit our standard again with our hosts on room checking before releasing. Once again, thank you and we hope this will not deter you from visiting us again in the nearest future. Best regards, Patrick Ng General Manager