Ratings based on 357 Verified Reviews

4.0 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from belfast

Over priced hotel

Posted Aug 28, 2017
Over priced for what it is the photos make it look a lot nicer than what it is. Very outdated and basic rooms the pool is a large bath
Comment from Hotel Management
Aug 31, 2017 by Johnny, Hotel Management
I am sorry to hear about your displeasure about our rate strategy. We renovated this hotel just last year so quality of our hotel is equally good if not better than the rest of the hotels in town. The same hold true about our rates which are normally twenty dollars less than others. You were in a business king room with loaded amenities and received a significant discount.
5 out of 5
by Ryan

Satisfied

Posted Aug 26, 2017 on Hotels
Good location, clean hotel. Pool was good. Breakfast was good. I'd stay there again.
Comment from Hotel Management
Aug 29, 2017 by Maggie, Hotel Management
Thank you so much for your compliments and feedback. We hope to see you soon....
3 out of 5
by A verified traveler from Thunder Bay, Canada

Nice hotel close to the Shakopee Pow Wow

Posted Aug 22, 2017
Nice hotel, very nice staff. The breakfast was good. The room was terrible but it was close to the venue. The mattress was springy, the linens were old, the doors didn't shut properly, you had to push hard. The carpets were old and dirty. The bathroom fan didn't work. If this hotel took the time to upgrade it would then be worth the $165 USD that I paid to stay there.
Comment from Hotel Management
Aug 24, 2017 by johnny, Hotel Management
Thank you for your feedback. Apparently, you were not satisfied with your accommodations. Although, it would have been much more efficient and appropriate if you had informed us of these issues while you were still with us at the hotel and we would have jumped on the opportunity to make it right for you. Nevertheless, we will be reaching out to you soon to discuss this further.
4 out of 5
by Alyce

Posted Aug 22, 2017 on Hotels
Close to the activities we wanted to do. Easy to get to. Wish the pool was larger.
Comment from Hotel Management
Aug 24, 2017 by Maggie, Hotel Management
Thank you for your compliments. I am glad you enjoyed your stay. I have asked my hotel design team to look into options so we may build an olympic size pool. We will see you soon.
3 out of 5
by A verified traveler

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017 by Maggie, Hotel Management
Thank you for 3 star ratings. Could you please elaborate as to what was not satisfying to you. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from mn

Nice hotel room

Posted Aug 19, 2017
Very nice hotel...the staff have been very nice to me.. the beds are very comfortable and not much more could be asked of a hotel 👍🏾
Comment from Hotel Management
Aug 21, 2017 by johnny, Hotel Management
Thank you so much for your feedback and compliments. We hope to see you soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
2 out of 5
by Mark

No bang for your buck!

Posted Aug 14, 2017 on Hotels
It looks to me like they did some re-branding of their logo, but the only updating they did in the rooms was a new sink and vanity. The shower dripped 24/7, the beds were extremely hard and the breakfast was so so.
Comment from Hotel Management
Aug 17, 2017 by Maggie, Hotel Management
Thank you for your comments. I am extremely disappointed to read of your experience at our hotel. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with utmost sincerity. We will be reaching out to you because we would like to learn more about the issues that you experienced during your stay. We hope you would give us another chance. Regards Saeed Khan Managing Director Hotel Operations
4 out of 5
by Nicole

This traveler left a rating score only Posted Aug 12, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 10, 2017 on Hotels