Shamard Heights Vacations from $306

I have to admit it was quite peaceful. Right next door to a Family Dollar which was very convenient. All the day and night crew members I met were kind and courteous.

Maybe it was just an off night, but the TV remote couldn’t be programmed to the TV even after calling maintenance, so I was unable to change volume on TV. The Indoor pool was not really clean and the hot tub was blowing cold water.

Upon checking in, I went straight to the room while my husband parked. When I walked into our room I could smell that it was recently cleaned, which was great in my books. However, the bathroom told another story. Unfortunately, you could visually see discoloration in multiple areas of the shower. I immdiately when to the front host, who was more than gracious to move us to a better room. She was professional and personally inspected the room prior to her assigning it to us. It made a big difference in the situation. The 4 star is more customer service related, than the condition of the property itself.

Spa and staff were great!

Marcus was great. He personally walk up stairs to the fourth floor to check to see if the key was working.The best customer service ever