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Reviews of Golden Tulip Ashar Suites Shanghai Central

3.5 out of 5
Golden Tulip Ashar Suites Shanghai Central
North Shaan Xi Road,288, SHANGHAI, PVG

Reviews

6.2
Rating 10 - Excellent. 8 out of 94 reviews" "
Rating 8 - Good. 33 out of 94 reviews" "
Rating 6 - Okay. 25 out of 94 reviews" "
Rating 4 - Poor. 15 out of 94 reviews" "
Rating 2 - Terrible. 13 out of 94 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Can't stand the cigarette smell when I first step into my room...

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location, good facilities
This hotel is on the corner of Shaanxi and the major shopping street of Nanjing (West Nanjing metro station is probably the closest or the Jing An temple one, both on Line 2). It's a great location centred between 2 giant malls and lots of restaurants within 10 mins walking radius. The only thing for the hotel is that the place looks like it was spectacular about 10 years ago, and then let go. Still definitely acceptable, but with stained carpets, scuffed walls and furniture and some peeling paint, it's clearly in need of a decent reno.

2/10 Terrible

berry frank, ningbo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty noisy outdated simply terrible
terrible room, it was dirty, noisy, outdated paint falling of the ceiling floor broken bed linnen broken, shower dirty and cleaning was vert poor,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs to be torn down and rebuilt
The carpets in the room were filthy, furniture distressed and my bathroom flooded. I couldn't even use the gym because the elevators wouldn't go to that floor. Horrible worse than 3rd world Wifi. All in all, terrible experience.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dump
the staff was not helpful, stuck me in a room which was not as advertised and was a very dirty place.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic service and condition of hotel
Pathetic service of staff.. Room floor is really dirty, the corridor smells like cigerrette, no security at all the fake goods seller approached me till the hotel lobby and those standing and watching.. I pity because the location is so strategic and attractive that a better service will mint money for the hotel.

8/10 Good

China Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This was my second stay here in as many months. It's a nice hotel with a great location, but for the price, it should be better. $100 USD and the room was much smaller than before and the carpets were filthy. So, much so my guest commented and I was afraid to walk on it without shoes. Like the last time, the AC wasn't adjustable much and the Internet was slow to being unless, but at least they had free internet this time.

10/10 Excellent

Shawn, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This hotel is located in a very convenient location. There are restaurants and shopping centers nearby. The traffic is very convenient too.

2/10 Terrible

John, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is nothgin like the photos on the website!
The pictures of the hotel and rooms on the website are very misleading. The rooms are desperately in need of renovation. The pictures on the website would suggest that they have already been renovated, which is not the case.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I saw on the website !
Completely different from the pictures I saw online. Dark and dirty hotel.

8/10 Good

AJ, New York, NY

great location--rooms could use some upgrading
Great location. Rooms could use some upgrading. Wi-fi isn't free in the rooms

4/10 Poor

bill, day ohio

Disliked: Cleanliness, staff & service, room comfort
Beds bad, toilet leaked no repair entire week
Beds bad, toilet leaked no repair entire week, good location but needs to be rennovated

8/10 Good

Max, Ningbo

Liked: Cleanliness, staff & service
Good location, do not use the map
Nice Hotel, the German Bar is rather good. Hard beds indicate that this is Chinese managed, the "rooms" are each small suites with good cooking facilities, excellent for longer business stays, so long as you like hard beds! As is sadly normal in China the HOTELS map is useless, always check the address and ignore the map, this time it was wrong by about 1 Kilometre. Good value Hotel, very close to good facilities.

2/10 Terrible

Polly, Baton Rouge, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, terrible hotel
This hotel is located at the center of Shanghai, very convenient for everything I need. However, my experience with this hotel is simply the worst I have ever had. Dirty carpet, outdated room lacking maintence, room is also very small for a superior suite I booked. The worse thing is that the people working there simply just don't care about their guests. I checked in late at night myself with two huge suitcases, as a lady I am expecting the door man to give me a hand, however, he just stared at me nonchalant, and I drag my bags all by myself to the elevator. Staff naver smiled at me during my two days' stay. Feel so disappointed.

6/10 Okay

Andrew, Airbus mostly

Convenient hotel
I've stayed at this hotel on an off for the last 10 years or so, firstly when it was the Tai Ping Yang (Grand Pacific), then Central View Suites and now as Golden Tulip. Its not the most luxurious in the area, but for the money its good. Some of the décor is getting aged, especially in the bathrooms, but if you want an informal, relaxed stay, then I'd recommend this hotel. Ask for a room on the back of the hotel, as Shaanxi Bei Lu and Nanyang Lu can be noisy

8/10 Good

Phillip, Australia - VIC - Melbourne

Disliked: Cleanliness
Facilities: Typical; Value: Affordable; Service: Basic; Cleanliness: Dirty, cockroaches in rooms;

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Guy, Australia - QLD - Cairns

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: It was on special; Service: Courteous; Cleanliness: Clean; Wander away from glitzy West Nanjing Road (which is full of global bland brand name shops) to find some smaller cafes and eateries

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Good price for location. Not the cleanest but comfortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n/a
We like the stay at the hotel. Staff are very friendly. Rooms are very nice.

6/10 Okay

joko, indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. nothing else.
the location was great. next to Plaza 66 mall, Citic Square , Westgate Mall and walking distance to Uniqlo, H&M, Mark &Spencer and many restaurants and food street behind H&M. However, the hotel itself is old. Very badly maintained. The table toilet is damaged, the door is moldy, carpet need to be vacummed. The reception service is worst. They just don't care. They only help to check in and check out. Nothing else.

10/10 Excellent

M So

Liked: Cleanliness, staff & service, room comfort
great service , great location , will recommend friend
Staffs were helpful and the location was very convenient.

6/10 Okay

mandash

Liked: Room comfort
location, location locatiln
Great location that is quite central to Shanghai. Close to the train line too. Hotel was clean with the exception of the carpet in some spots. A good mid price option and better value than the nearby jc mandarin.

8/10 Good

ramiro martinez, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent and in a great location. Well connected by subway. Unfotunatelly WITHOUT FREE WIFI...that during check out came to be VERY EXPENSIVE for the little time used. Now a days all hotels provide free wifi.. so this point brings a very low grading.

8/10 Good

Verified traveler

Liked: Staff & service

6/10 Okay

traveller, sydney

Disliked: Staff & service
average
The location was great and the rooms are comfortable but the staff were rude and at times very unhelpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Nice and clean! The hotel is so close to US embassy and it is only about 5 minutes to the meilong square. Price is reasonable!

6/10 Okay

Jim, Fort Worth

Disliked: Room comfort
It was ok
It wasn't bad, it was just that the bed was hard, and the reception staff seemed a little chaotic.

8/10 Good

Nii, UK

Liked: Cleanliness, property conditions & facilities, room comfort
okay
Decent accomodation. fairly clean. Helpful staff. however, renovation work going on so banging and drilling noises which woke you up early. could not have a lie-in

6/10 Okay

Andrew, New Zealand - Canterbury

Disliked: Staff & service, property conditions & facilities
Fridge not fixed as asked, very hard bed, wouldn't stay again

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Sidd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value around NanJin Road Shanghai
Overall it was a good experience. The location is perfect for those who intends to maximize their shopping experience without getting too tired walking around. The staff speak English well and are well behaved. If you request them you can get a higher floor to enjoy the view. Its walking distance to the Subway line West Nanjing road and behind the hotel there are few food joints where you can enjoy local food such as Dumplings and noodle soups.

8/10 Good

Marion, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Faultless;

8/10 Good

Steven, Australia - NSW - Sydney

Liked: Cleanliness
Facilities: Basic; Value: Affordable; Service: Sufficient; Cleanliness: Satisfactory; Staff try hard, but not a 5 star standard and few speak reasonable English

6/10 Okay

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a very good hotel
Upon arrival I was informed that the hotel had cancelled my room and had "informed me" through Hotels.com after two hours hotels.com were very helpful and resolved the situation but I had meetings to go to which this situation made me late. The bed was as comfortable as a plank of wood with a thick sheet sheet on it for "comfort" bad hotel with filthy carpets and in dire need of refurbishment.

8/10 Good

Neil, Auckland New Zealand

Liked: Cleanliness, staff & service, room comfort
Great value
Great value for money. Well situated in the Shanghai's equivalent of Knightsbridge London. Surrounded by international Brand stores and across the road form Plaza 66. Only a short 5 min walk to the nearest underground station that was quicker to walk than taxi. The room was roomy with a second area from the bedroom containing a desk and couch. The restaurant was good. Only disappointment that there was no WIFI in the room, only in the lobby and business center.

8/10 Good

Robert, Australia - NSW - Sydney

Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities: Nothing special, Furniture getting old; Value: Economical; Service: English is difficult; Cleanliness: Pleasant;

8/10 Good

julinda, Indonesia

Facilities: Basic; Value: Affordable; Service: Polite; Cleanliness: Tidy;

8/10 Good

Thomas, southern CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value and location
The best things about this hotel are its value and location. It is a 10 to 20 minute taxi ride to anywhere in the city. It is on the northern edge of the French Quarter and an easy walk to the Jingan Temple..

8/10 Good

Ryan, Vancouver, BC

Liked: Cleanliness
Price and location are good!
A little bit noisy at night since it is in town centre. Other than that, everything is fine. Location is great.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Golden Tulip Puxi Ashar Suites
I made a 5rooms booking in this hotel. During our check in, it takes more than 15minutes, the front desk service is bad. Me and my customer wanted to check in,but they told us that one of my guest have to check in at level 9. So i asked her how can it be when i am the person who did all the booking, we choose the same room type. She replied indeed his room is different, so i asked her to explain why is it different. And she showed us bad attitude. After that she just ignore and pass each of us 1room key for each rooms. I requested for 2room key instead of 1 since i am staying with my colleagues, she said cannot because hotel have no more room key!! I dont understand how can i hotel have no sufficient room key, and infact if so, i dont think this is what customer should worry right? On the evening, 8 of us went to the lobby restaurant for dinner. We waited more than an hour for them to serve us food. Service was bad, and the promoter aren't polite or helpful. When we need to order something , we have to wait for at least 15min for them to response when we have been waving our hands. The food are also bad especially the lobster soup, it takes horrible. Food arent cheap, but main thing is not about this but the service they are providing is really bad..... The only good thing about this hotel is the location.

4/10 Poor

Crlay, Singapore

Disliked: Cleanliness, staff & service
Golden Tulip Puxi Ashar Suites
I made a 5rooms booking in this hotel. During our check in, it takes more than 15minutes, the front desk service is bad. Me and my customer wanted to check in,but they told us that one of my guest have to check in at level 9. So i asked her how can it be when i am the person who did all the booking, we choose the same room type. She replied indeed his room is different, so i asked her to explain why is it different. And she showed us bad attitude. After that she just ignore and pass each of us 1room key for each rooms. I requested for 2room key instead of 1 since i am staying with my colleagues, she said cannot because hotel have no more room key!! I dont understand how can i hotel have no sufficient room key, and infact if so, i dont think this is what customer should worry right? On the evening, 8 of us went to the lobby restaurant for dinner. We waited more than an hour for them to serve us food. Service was bad, and the promoter aren't polite or helpful. When we need to order something , we have to wait for at least 15min for them to response when we have been waving our hands. The food are also bad especially the lobster soup, it takes horrible. Food arent cheap, but main thing is not about this but the service they are providing is really bad..... The only good thing about this hotel is the location.

10/10 Excellent

tony, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the golden tulip, great place to stay
this is a conveniantly located and pleasurable place to stay in Shanghai.

4/10 Poor

Brad, Bay Area CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Business Trip
The hotel is in a great part of town, lots of stores, restaurants and entertainment. Access to taxis and the subway were convenient. The staff was friendly and helpful. The condition of the hotel rooms was poor, very old not very well kept. I was on an upper floor and the air conditioner didn't work on a warm week, I had to ask for a fan and keep the window open. The internet access was an additional expense, and was very spotty and typically slow. If you want an inexpensive (relatively) room in a great part of town, this could be your choice. If you want a hotel more reflective of the area you are in, this is not your choice.

10/10 Excellent

patriciatricia, Michigan, USA

Liked: Cleanliness, staff & service, room comfort
great location & excellent price
The room was super nice and large. A nice entry way with desk and small kitchenette. Bathroom was large and vey clean. Bed was in another room. The location was superb; right by large malls. An American friend who travels often & lives in Shanghai was very impressed by the hotel, the location & the great price. I would stay there again.

8/10 Good

Seon A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

chengyu, 杭州美国

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
要不是美签千万别住!
地点好,美签附近就这一家。房间贵,差,走廊霉,旧,加床等了二小时服务态度极差。后来加的床是两头高中间低的钢丝小折叠床。要不是早上美签决不住。

4/10 Poor

Takashi, 東京

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
サービスかなり悪い
部屋はリビングとベッドルームに分かれており、キッチンもあるなどいい作るではあるが、いかんせんソフト・サービス面がひどい。 フロントはろくに英語も喋らない、タクシーは呼ばない、鍵はカードであなく金属のキーを渡す、喫煙したいというとノンスモーキングルームで吸えとすすめてくる。 Wifiは非常に低速、トイレットペーパーはない、エレベーターはおしっこくさい。

8/10 Good

YOUMING, 中国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地段很好,房间也很大

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルが改装中なのか?廊下には廃材が置かれカーペットもボロボロ、部屋の中の設備もボロボロでした。
部屋はアパートメントを意識したミニキッチンなど!置かれていましたが、設備はボロ使いたくない印象です。スタッフもホテルと言える人材ではなく、英語ももちろん通じません。