Terrible Dishonest Staff but Hotel is Very Good
Posted Sep 16, 2016
Unfortunately I would have to say the Staff were dishonest.
I had already paid for the hotel Room upgrade, where cash was exchanged, but on the day of checking out, they claimed I never paid. They then had someone showing me video evidence of me not paying and quite conveniently 20 seconds had gone missing. So ended up paying for the upgrade twice
Not happy with hotel.
However the Hotel is very nice, great room and facilities. The view of the river and part of the Skyline was amazing