The staff were lovely and caring. The French/European breakfast was very good. Perhaps a couple more options like grilled tomatoes and mushrooms would have been an extra bonus. The bar was well stocked, but they need tonic to go with the gin :-). The location provided an interesting walk to the Bund and an easy walk to East Nanjing Road/station. Highly recommend taking the Maglev from Pudong airport. This hotel was value for money and professionally managed, clean and tidy. The only thing that confused us was being asked to pay more than Hotel.com wrote on their confirmation we would be charged when we arrived at the hotel. The hotel explained that this is common practise in Shanghai.
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Thank you very much for staying at Campanile Shanghai! We'll bring your comments up to our HOD meeting for sure to improve ourselves! The only thing you concern about it the deposit, in China, we used to take some money more than you should pay when you checking in the hotel! Don't worry, when you check out, the rest part will be returned!