Room type

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Get an overview of this hotelFamily-friendly Shanghai hotel in Downtown Shanghai, walk to Xintiandi


This family-friendly Shanghai hotel is located on the Strip, within a 10-minute walk of K11 Art Mall and Xintiandi. Shanghai Museum and People's Square are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/café, massage/treatment rooms, and spa services.

Room Amenities

All 18 soundproofed rooms feature 24-hour room service and DVD players. For a bit of entertainment, TVs come with satellite channels, and guests will also find minibars and free newspapers.

Hotel Amenities

Hotel Amenities

Casa Serena Hotel features a full-service spa. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This family-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite self parking and valet parking are complimentary.

Casa Serena Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free valet parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Total number of rooms - 18 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • DVD player  
  • Free Wi-Fi  
  • Soundproofed rooms  


Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

  • Free newspaper 
  • Daily housekeeping 
  • DVD player 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Room service (24 hours) 
  • Satellite TV service 
  • Soundproofed rooms 
  • Television 

Where to Eat

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

Green Massage has 5 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 10 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 79 per person (approximately)
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

Sorry, we seem to have had an issue loading our review content. Try again?